I had two appointments with this provider on March 10 2026 and March 24 2026. During my visits I…read moredid not feel I received a thorough or reassuring evaluation of my concerns. I did not feel that a complete physical assessment was done in a way that made me confident my heart and lungs were properly checked. I also felt that medications were prescribed without clear explanation of their purpose or possible side effects which left me needing to look up information on my own. My lab results indicated that I am pre diabetic not diabetic however I felt there was repeated discussion of insulin as a treatment option even after I expressed that I did not believe this applied to my condition and without clear explanation of the reasoning behind it. I did not feel fully included in the decision making process regarding my care. Additionally the office environment itself made me uncomfortable as the space felt enclosed with limited ventilation and restricted exits which contributed to my overall sense of unease during the visits. Overall I left both appointments feeling uncomfortable confused and not confident in the communication level or care provided and I would not feel comfortable returning or recommending this provider

Sharon is very kind and honest. Easy to schedule and listens to all my concerns. Divine Grace…read moreFamily Practice has helped me lose weight and reach my health goals. I highly recommend to everyone.

The ease of appointments are the only reason I continue to use Mr Dr Now…read more Our practitioner Krystle Ray is amazing. However if you have any kind of question you might as well forget about getting any help. The practitioner will not receive any messages via email or thru customer service no fault of theirs. they simply don't get any communication from customer service platform. You must book an appointment and pay fee for literally anything you need including a refill, insurance authorization or an error with bloodwork they wrote orders for. This is definitely a management/corporate issue that needs addressed.

Misdiagnosed. Received referral to specialist cost nearly $1k for a 5 second procedure that should…read morehave happened in their office.

Wonderful people,excellent experience coming from someone who hates hospitals!! Bravo guysread more

My daughter has the flu. We went to the ER lastnight. I…read morecan't begin to tell you how grateful and thankful we were to have the best RN Jason. He is a supervisor and lastnight was his night off. He came in to help his fellow employees. He is a man of excellence. He is attentive , never waited for any of our requests. He explained everything to us. He would come in and out of the room to make sure she was OK and to give us updates. He answered all our questions and put her at ease. He educated us about xrays, the flu, what to expect next, the amount of Tylenol and ibrofuren to take once home. He even took the time to make sure my daughter had a note for work. Thanks to Jason we had a wonderful experience. This is the only place we will go when ER services are needed.

The staff at Camelback Medical Center is very knowledgeable and work hard to get to know their…read morepatients and what they need. They listen to your concerns and work with you and your insurance company to get you the solutions you need to feel better.

Very professional. Dr Justin talks to you on your 1st visit then he will do x rays. On your next…read moreappointment, he will explain everything and go over a plan to help you personally. This office has several different drs. They can do trigger injections, dry needling, cupping, scraping, PT, chiropractic ect. They are there to help you with your issues. The front desk ladies are also very nice and know you by name. Highly recommend.

Very professional, courteous, caring, attentive, cares about the patient and very considered,…read moreknowledgeable always, answers all my concerns n treats me great excellent person. Thank you Dr. Sharma. Blessings Always

I truly would not recommend this doctor. She has no staff working onsite other than the occasional…read moremedical student. She uses remote receptionists on computer monitors for checking people in. I didn't mind that even though it meant there was never a check out procedure of any kind so I sometimes have to remind her to print out referrals we discussed before I leave. But I could look past all that if she wasn't kind of abrasive and rude. We are all human beings deserving of some compassion and respect. I really don't know if she actually checks my chart before my appointments. She has come in before and starts by asking me what medical screenings I'm due for and makes me list off the medications she needs to refill. I have been on the same medications for the entire time I've been seeing her, and they are all refilled at the same time. It is usually the reason for the appointment in the first place. She has my medical chart and records from the other providers I have seen. I don't know why it seems like she doesn't review the information before my appointments but I wish she would try at least. I've never had a doctor ask me to list off the screenings I'm due for. Who knows that off the top of their head. How often to get a mammogram, colonoscopy, etc.... Isn't that something doctors decide depending on the patients unique medical history? Idk. I changed providers recently and it was really such a blessing. I truly hope she does well with her clinic and that this message is used to make constructive changes instead of seen as negative. God bless.

I am almost 70 years old. I know what makes me comfortable. When I tried to get my normal script…read moreof 6 inhalers for 3 months, I got 3, and told I am taking it too often, and need to increase the steroid inhaler. Why?! This works, and has been fine, I don't need change from a doctor who's taken over a case where the other Dr. Was okay with the 6 inhalers. At this point, it's not going to fix me, nor am I going to be comfortable. The best part is I was told by the Dr. That he called in the order for 6, but Costco never got it, and Costco even called them and were told.."only 3 inhalers per the Dr." So what gives? I'm now without for entire weekend and have just spent $50.00 for a primatine inhaler which insurance doesn't cover, doesn't work as well as prescribed inhaler. I need a Dr. Who's going to provide, and at this point, I'm ready to look for another office.

Only in it for the money. Charged me $240 for a first time visit and argued with my insurance…read morecompany so I would pay more. Do NOT go here.

I love this OBGYN you get everything done in one office (phlebotomy, OBGYN, and ultrasound) I've…read morebeen going here since my first so over 8 plus years all the providers are nice but my main one dr.Gier is the best. The front office staff is sweet and they pretty much know me by name. Only down side is that it does take a month or so to see my own dr but that's pretty much expected for any dr office.

Unfortunately, my experience with this OB office has been disappointing. Throughout my pregnancy,…read moremy appointments have felt rushed, and I rarely see the same provider twice. It's been difficult to build a relationship with anyone or feel like I'm receiving personalized care. Another frustration has been trying to get help through the patient portal. Whenever I've reached out with concerns or questions, I was often told to go to the ER instead of receiving guidance from the office. It makes me wonder what the purpose of contacting my OB is if the response is almost always to go to the hospital. As a patient, I expected more support and communication from the team. I was also disappointed by the limited use of ultrasounds during my pregnancy. I still don't have an estimate of my baby's weight because each visit mainly consisted of measuring my belly with a tape measure. I understand that fundal height measurements are a standard part of prenatal care, but I expected more information about my baby's growth, especially when many other expecting mothers receive additional ultrasounds when medically appropriate. I often left appointments with more questions than answers. Overall, I never felt like my care was personalized or that the providers took the time to truly get to know me as a patient. Pregnancy is a time when reassurance, communication, and trust are incredibly important, and unfortunately, I didn't feel I received that level of care.

I started seeing Dr. Marquard because I found him on the Ehlers-Danlos foundation website. I've…read morebeen seeing the office for about seven months now, and I am extremely pleased with the care that I've received from all of the providers. Because I am a frequent user of the practice's patient portal, I do not mind the $50 administrative fee because I feel it is necessary to balance out the extra work that they have because of the patient portal. For patients with EDS, this office is a godsend as so few doctors acknowledge the disorder, more or much less treat the disorder. I appreciate the added bonus of having in-house counseling and the in-house lab. Every time I go in, I am greeted warmly and well taken care by the administrative staff and medical professionals.

In my opinion, based on my experiences described below, Thunderbird Family Medicine and their…read moreassociated practitioners are UNETHICAL and MONEY GRABBERS. They will hold your refills and lab orders "hostage" to make you come into the clinic so they can charge you another co-pay and bill your insurance for another office visit. Background. I went to the same doctor for almost 20 years. Unfortunately, he had a stroke and could no longer practice medicine. We had a great relationship. Every year, I would faithfully pick up my lab orders, get my labs drawn, then schedule my yearly appointment to discuss the results and make any necessary changes. If something unusual came up mid-year, I would make an appointment to see him. If I needed a specialist, he would recommend a good one. Perhaps I was spoiled with this kind of patient-doctor relationship. When searching for a new primary care doctor, I asked my friends who lived nearby for a referral. Dr. Scott Marquard with Thunderbird Family Medicine received a lukewarm recommendation and had decent reviews, so I decided to give him a try. It turned out to be a BIG mistake.  Red Flag #1. The clinic charges a yearly fee just for the privilege of going to them.  Red Flag #2. On my initial appointment with Dr. Marquard, I brought in my 20 year history printed out for him along with recent lab work. My vitals were taken by the technician and I waited for the doctor. He came in, shook my hand, then we had a ~15 minute discussion, then he shook my hand and left. No look at the eyes, ears, throat. No listen to the lungs or heart. No nerve reflex test. No palpations. Nothing. Only conversation in which we discussed my current prescriptions and an upcoming international trip, among other things. I was told to call in for future prescriptions refills. Red Flag #3. When I called to get my prescriptions renewed, I was told by the front desk that I needed to make an appointment. This was contrary to what we had discussed on my first visit. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. My resolution was to call 98 point 6 (my telephone insurance service) and pay $5 to get my prescriptions renewed (they asked to see my lab work which was current). Red Flag #4. When it was time to get my annual bloodwork done, I called to get a test added to the lab order (I found out about a test that could tell if you had a genetic disposition for blood clots - my dad died of a DVT). I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. My resolution was to skip that test and go ahead and get my blood drawn. Red Flag #5. As my international trip to India and Nepal was getting close, I called to get prescriptions for an anti-nausea and antibiotic "just in case" as we had discussed during the initial meeting. Guess what? I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment to discuss CDC guidelines. My resolution was to wait until my annual and visit an expensive travel clinic that would be much more knowledgeable about international travel.  Red Flag # 6. After my annual and after my international trip, I called in to get a prescription refilled. Guess what???  I was told by the front desk that I needed to make an appointment. When I asked the front desk to ask the doctor about it, she confirmed that I needed an appointment. I called again when I was almost out of medication, I told the front desk that the situation was "b*llsh#t", and that I had been in 8 weeks prior and my lab work was only 9 weeks old. She refused to connect me to a doctor, so I tried to use their portal to make the request to the doctor directly. Dr. Marquard told me via the portal that I verbally assaulted the staff and was terminated from the clinic. This was not a huge disappointment as I had already researched, found, and made a future appointment with another primary care doctor.  Note #1. All this occurred in a period of less than 8 months. Note 2. I saw another provider (NP - nurse practitioner) other than Dr. Marquard for my annual. I can't find the name as my access to the portal has apparently been terminated. I remember that a PA signed off on the visit (also a red flag???). So, patient BEWARE!!! I highly recommend finding another clinic if you value your time and money. If you choose to go to this clinic and see these practitioners, make sure to get prescriptions filled and lab work orders in hand before you leave their office.

Absolutely horrible experience. I called the schedule my physical and spoke with their scheduling…read moredept. I fasted to have bloodwork done at my physical, but when I finally get back to the room the nurse practitioner Angela Carney apologized and said the scheduling department screwed up and shouldn't have scheduled me for the appointment because I wasn't qualified for a physical until November. I then receive a bill from the office for an office visit for $75. I've been on the phone numerous times to get it resolved and they refuse to write off the balance because of their mistake. On top of it, they tell me to reach out to the provider directly, but she's never available and doesn't return calls. I would avoid Village Medical at all costs. You are just a number.

This had to be the worst run office ever. 1 appointment I waited an hour in the waiting rm, the…read morenext was a Virtual appointment never got connected but they made sure I paid. the next time I made appointment in office waited 45 minutes before they told me the Dr wasn't going to make it. this last one I had to take time off of work. WORST OFFICE EVER!!!

From the moment I called to the moment I was checking in my baby... I loved how nice and welcoming…read morethe women were to me. If you want the minimum Shots and break down info on Vaccines. They are very nice and gentle during the physical.

ZERO stars!!! This place is a fucken mess. I have been going to this practice since they took over…read morethe 19th Ave and Missouri office that was formerly Just 4 Kids with the AMAZING doctor Phillip E Gear! Let me tell you this has been the worst experience. This place is ONLY about money and NOT patient care! Dr. Carlos Lopez is in the wrong business. You cannot take an oath to care for patients and ONLY want money money money! They let go their best manager Karen and hired back Sujey who has no experience in patient care and satisfaction. Every time I call it is a gamble if I can even get someone to answer let alone if it is someone who speaks ENGLISH. I have gotten a woman who has answered in Spanish and when I ask who I am speaking to after specifically asking for an employee they will disconnect OR tell me call back and still disconnect the call. If I call for a simple question about myself or my child I am always greeted with you need an appt. This office doesn't seem to know what triage is and refuses to answer general questions without making you schedule an appt. WHY? It's just another way to bill insurance and collect MONEY! Today I called for a general question and SUJEY answered I asked for one of the 2 employees who are the only competent ones and was told she was out. I then asked for the next one who she then stated she is here and what is your info. I gave my name ans stated I was not calling for myself. She then just placed the call on hold. Didn't tell me she was, didn't respond to what I said, didn't say anything just simply placed the call on hold. I then waited 4 minutes! The call was then picked up and then the phone hung up. No one spoke but I could clearly hear the phone picked and just put right back down. I then called 3 times back to back and NO ONE answered. They have caller ID so I know SUJEY saw the call and chose to ignore it. I then called the Thomas office which rerouted to Missouri. Andrea picked up and was PROFESSIONAL and assisted me and heard my long ass rant about the sorry ass manager. Of course Santoyo wanted to book an appt for my daughter and refused a triage call. So now I am waiting for a telemed that has been scheduled for tomorrow! Dr. Lopez you need to do something about this practice. If you truly care about your patients you would take triage calls and not require EVERY patient be scheduled. That is absurd and not patient care especially when it is a general question and nothing more! But You find any reason to bill even false billing when no one was even seen but you still submit to insurance for payment! Beware people!