I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

This is my favorite auto repair shop. I trust them with whatever, needs to be done to my vehicle.read more

I called this place 10 times today and they never called me back. They did full brake job on my…read morevehicle and now the brakes are squeaking after having spent a lot of money. I stopped by the place and there is a sign on the door that states they are closed forever! Well, that just sucks because I spent all this money and my brakes are still not right.

This message is for those friends that like an Auto repair shop that will not rip you off. Karen…read moreand I highly recommend "All-American Auto Repair" in Longmont. How many repair shops will do a repair and not charge you? We had our 2018 Honda in their shop today to check the A/C as it was not putting our very cold air. They checked it out, no leaks but they added R134A refrigerant and sent us on our way with no charge. Who does that now a days? Back next week to ensure no leaks. Thank you, Shawn. I love ChatGPT and asked it how I should thank them. Following is what AI says I should say: "Subject: Heartfelt Thanks for Your Kindness and Expertise Dear All-American Auto Repair I hope this message finds you well. I wanted to take a moment to express my deepest gratitude for the exceptional service you provided in fixing my car's A/C. Your generosity in not charging me for the repairs is truly touching and speaks volumes about your dedication to customer satisfaction. The comfort of a functional A/C during these scorching summer days cannot be understated, and your team's expertise in diagnosing and repairing the issue is greatly appreciated. Your kindness has not only helped me but has also reaffirmed my trust in your establishment. Please accept my heartfelt thanks for going above and beyond to ensure my vehicle was in proper working condition. Your outstanding service has earned my respect and loyalty as a customer. Wishing you continued success and prosperity in your business. I will not hesitate to recommend your auto repair shop to friends and family in need of reliable and compassionate service. Thank you once again for your exceptional assistance. Warm regards, DeWayne Drummond"

Andy and Dillon provided great customer service, and excellent mechanic work for our 2012 Jeep…read more Thank you, Automotive Authorities!

Charged me $200 and took 3 hours for an inspection. I agreed to the fee because I thought my AC…read morejust needed frion and the charge included AC service. The diagnosis was more serious and they didn't do anything, but still got charged and I'm broke. Robbery

Every one there was professional and wonderful!! So impressed!! Great job! And also as an aside,…read moreall of them seemed happy to be there!!....not kidding I haven't seen that in a long time

These guys are so kind, helpful, and full of integrity. I pulled up just after they had closed, but…read moreJay (the owner) was kind enough to help me with my problem real quick so I could get back on the road safely. And on a holiday no less! Thank you thank you thank you.

These guys did some minor body work for me on my Chevy Tahoe. I came back with the door panel not…read moreseated on quite right. I called and they were super professional about it. Said to bring it right over and they would get it taken care of right away. The service was super professional and fair pricing. I like these guys. I'll come back. Also, while I was waiting in the lobby, I heard one of the mechanics come in and talk to the front desk staff about someone's repair. They were brainstorming ideas of ways to save the customer money. Thought that was pretty neat. Kudos to you guys!

These guys are extremely proficient at what they do they send me pictures of what the problem is…read morecomplete the description of everything that needs to be done with the price quote they don't proceed until I give them a call and give them the high sign to keep going I really enjoy working with these guys. These guys are really a pleasure to be working on my car

My go to mechanic for sure. Can't recommend Mike and his guys enough…read more He has worked on all my cars

I was in Boulder County for work, and I wanted a brake inspection before I drove back home to…read morePhiladelphia. these guys fit me in right away and told me I was fine, at least for the moment, and the foreseeable future. It's a car inspection, they never know what's going to happen as soon as you drive off their lot, I was just looking for an opinion and I got one, along with a handy discussion about the general state of the issues with cars these days. Gas prices are high, pollution is a thing, and alternative methods of getting around for long distances on a regular basis are not as easily available as we would find helpful. I chatted with the owner for a little bit, and if I lived in the area, I would definitely use this business on a regular basis.

These. Guys were great. Took my sercice request and diagnosed my vehicle out in no time. Honest and…read moregood value. Highly recommend!

All of the previous reviews are accurate. This shop deserves all of their 5 stars! Friendly…read moreservice, fast work, and honest.