BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not an option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter. read more

This is my favorite auto repair shop. I trust them with whatever, needs to be done to my vehicle.

Jeep was diagnosed and necessary service was installed. Some major service was required. Jeep is running much better now. Thanks to Conner for giving me updates as needed and discussing different issues. Thanks, Larry read more

very high-quality service for my Audi. Great value for the work. Trustworthy staff or straight shooters. No high-pressure. I value having a high qualified shop in town. Highly recommend. read more

Shysters! I brought my truck in for a simple alignment and they said they couldn't do it because the wheel hub was too loose and needed a replacement and "oh here's a $3000+estimate for a bunch of other stuff". The wheel hub was not loose and I had the truck successfully aligned at their competitors. Also BG had just aligned the truck a few thousand miles ago and didn't say anything about it. They said I needed an oil change when the oil had only 50 miles on it. They also wanted to replace the spark plugs (which were also fine) for $380!! Unbelievable. read more

We put new tires on my wife's car and she went to BG for an alignment. They took the car back, put it on the rack, gave it a once over and said it didn't need an alignment, no charge. That is fantastic honesty and integrity!! The car is due soon for 5 year fluids change and BG will get our business!! read more

1) Provided service requested in about an hour (alignment) at the scheduled time slot and was competitively priced. No waiting at all. 2) Friendly knowledgeable customer service 3) TOOK PICTURES OF ALL WORK TO PROVE IT WAS DONE including suggested repairs. 4) Answered questions with no attitude or BS. These are the mechanics you want working on your car, from my experience. read more

ALWAYS greeted by friendly smiles is just the beginning! These folks have superb customer service and extremely knowledgeable mechanical wizards willing to work with you to solve any vehicle issue(s) you have. They took the time to "solve" an annoying issue with my Toyota RAV4, which we will take care of once the backordered part arrives! With confidence I can recommend BG Automotive to friends, family and YOU TOO - for all car care needs. read more

BG Automotive is not only fast, efficient & thorough, they will give you a ride home while they work on your car. The staff is always friendly & takes the time to explain the situation & gives you a printout of options including price for your car. I trust them with my car, & would recommend them to anyone! read more

I no longer live close to a Jaguar main dealer, took my F Type to BG for a service and thorough inspection. Friendly knowledgeable staff, good value. Happy with their work and professionalism read more

BG Automotive - 2014 Jaguar F Type V8S - Auto Repair Near Me - Longmont, Colorado

When my mom's 2004 Camry stranded us in Hygiene after lunch, AAA got the car going then I drove straight to BG Automotive (after calling, of course). They squeezed the car into their busy schedule--replaced the starter and got the car back to me before the weekend. Fantastic communication, thorough analysis and great workmanship. Mikaela kept me appraised throughout the process as to issue, cost and time frame. read more

Once again I had a great experience here. All points of interest were handled for the service of my car and the team is very hands on and accessible. Will be a long term customer! read more

Before I took my truck i had brakes leak wasnt as bad I literally checked it myself before taking it in I declined service because the estimate was to high wasn't expecting that amount I was planning on returning next month when I had the money when I went to pick up the truck customer service was bad they didn't even let me know I had no brakes at all suddenly my truck was leaking way more braking fluid than before I had to tow it from bg automotives property I took it to a a trustworthy mechanic with integrity never doing business again with bg automotive read more

BG Automotive - Brake fluid after taking it in , before that the leak no where close to that much fluid - Auto Repair Near Me - Longmont, Colorado

I've always had good experiences with BG Auto. Nobody loves spending money on car repairs, but if I'm going to a mechanic, I choose BG Auto. They have great communication and seem to be organized. My car always comes back in better condition than I left it in. Their inspections are detailed too, so I always know the condition of my cars. read more

I couldn't feel more taken care of. I was well informed and given options. Ashley went above and beyond in terms of customer service. I'll be back. read more

My car blew the exhaust gasket and I went to change it. 2 bolts in the turbo were seized and snapped. I then took my turbo to a machine shop and they attempted to fix it but were unsuccessful. Multiple mechanic shops in town had turned me down and then I found B&G. Mike and Levi took a look at it and said will get it done. They communicated through the process and got it handled for me at a very fair price. I will definitely be going back to them and highly recommend them for anybody who hasn't heard about them. These are some solid guys! Thanks again. read more

These people kept my car for 5 days. They told me one thing by 2 different people then told jiffy Lube another because they by their own people claim they get alot of business because jiffy Lube messes up so badly. Never ever take you vehicle here read more

I was sent there from jiffy lube to fix hood. These guys ended up telling me in order to get to my hood they had to take my bumper off. They also gave my bumper Evan more damage than it already had and lost screws for bumper. They ended up telling me they couldn't put my old bumper back on amd charging me for a new one . I had to take my car somewhere else for it to be put back together. read more

As a woman, it's hard to find places that don't try to rip me off when it becomes clear I know nothing about cars, but these guys have my FULL TRUST. They are so helpful, talk you through every question, and are very patient with non-car people. My brakes started screeching around the corner the other day and they fit me in, did the minor fix, and didn't even charge me. I promised I'd leave this 5-star review as a thank you. They even gave me advice on car buying for Colorado winters that will definitely save me stress and money. Customer for life! read more

These guys are awesome! They get to the bottom of every issue I've had, get you the most affordable price, get the work done very timely, and have a lot of integrity in their work! Very rare to find such an amazing business that does honest, excellent work these days! And when I've had work done they are always kind in their interactions with my husband and I and take the time to explain the mechanics of the car and how various options will affect the car over time. And they were flexible and accomodating when I had a family emergency come up while my car was being worked on once! Definitely recommend them! read more

They did a diagnostic check and sent photos! They did everything they said they would do and I didn't feel taken advantage of or upsold. I'll definitely go back. read more

While waiting for a tow truck on the side of the road I called the local dealership for service and BG Automotive. It was BG Automotive who had the time to take my car for repair the following day. More than that, they normally close at 5:30 but waited for the towed vehicle to arrive around 6pm. They did a great job on my car and are highly recommended for any repair you might have. read more

Everybody here is friendly and trustworthy. They keep you informed and stand behind their work. Nothing is cheap these days, so better to get it done right the first time. Let them help you take care of what you have rather than buying an overpriced used POS that still may need work or a very expensive new vehicle. read more

BG Auto's service is top notch, flexible with schedules, and highly professional. Highly rrecommended. A++

We just had lots of work done on our 2007 Toyota. The people here are excellent and explained everything we needed done and we also got pictures from the inspection. Our car is running great and we don't anticipate any problems, but there is a 3 year 36,000 mile warranty on repairs and parts. We will continue taking our car there. read more

Thanks for the information I received and the sweet lady that kept me up to speed with the progress.

BG did a very impressive and thorough inspection on my son's vehicle, highliting everything that need attention now or in the future. They did a complete brake job not he rear brakes, including rotors and new calipers as well as new pads. They did a great job and everything is functioning properly. I felt the charges were high, as labor was approximately 2/3 of the total. I would not hesitate to use BG again in the future, however I would get second to third estimates. read more

First I would like to thank my mom for paying the bill. If I could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason read more

I'm really particular about who I use to work on my 15 year old Audi, but these guys were great and would highly recommend. Very honest, fair, professional and competent read more

I had an issue with my clutch and had my car towed here based on the recommendation of the tow truck driver. They were able to tell me what was wrong by the next day and have the repairs done by the following day. Everyone I interacted with was very professional and pleasant. I would take my car here again. read more

Had a burnt out headlight. The Chevy service center would have charged $85 to replace it & taken 60-90 minutes. BG saw me the same afternoon, fixed the problem in 20 minutes flat, and charged me less than half of that. (Originally, they were going to give it to me for free because they couldn't find the price of the bulb they'd installed! But I insisted they take *something*, especially given what I had almost paid at the dealership.) You can tell that these are skilled auto mechanics. Despite not being familiar with my specific model of car, they knew enough about headlights in *general* that they were able pretty quickly figure out from those first principles which bulb my car needed, as well as how to install it. Will definitely keep these folks in mind for general maintenance work on my car in the future. Highly recommended. read more

I was leaving on a trip and everyone was booked but BG Automotive worked me in their schedule. Excellent communication and very thorough. Thanks for making my trip a reality! read more

In preparing for a road trip, I took my car to BG Automotive in Longmont CO to see if it need anything before the trip. BG's inspection indicated I needed $3300 in repairs. I took to Charley's Garage in Boulder for a second opinion because Charley is super honest. He said there was absolutely no repairs needed at this time and that my car was in excellent shape! Thanks Charlely! Though you are out of my way, I'll be coming back to you for service. read more

Great response time and communication. Todd and Lisa were great. They were able to fix our car during the holidays when other shops did not even reply after the holidays. I will be using them for more services in the future. read more

Was new to the area and needed a new mechanic to work on my 4runner. I found BG automotive had some good reviews and multiple shops and they were down the st from me, so I decided to give them a go. Ethan the service manager was nice kind and welcoming when I dropped the car off. He listened and noted all my concerns and suggestions/troubleshooting I had done and told me they would get back to me that afternoon. I received a text with a link that was full of pictures and a full diagnostic of my car which was very helpful and informative of everything that was ok and what needed to be addressed. I gave them a ring after going over my inspection and had the work done that I could and was able to pick up my car the next day. Appreciate the help and the troubleshooting they did and will be back again with my Subaru as well! Appreciate the transparency and being an honest shop! read more

Absolutely superb! Best garage I've been to in decades! (But I haven't been to very many.) Got an appointment the morning after I first phoned, whereas They Who Will Not Be Named couldn't see me in less that ten days. A detailed printout of the job description, with cost estimates. Friendly, professional service on my first visit which I could hardly earn in years from anyone else. And as an added benefit, they are by coincidence just three blocks away from my residence. read more

Amazing work at an amazing price. You boys do it right the first time. Thank you so very.much!

Great service and care! I appreciate the honesty and skills the team showed me. I was able to get my car in and repaired by people who clearly take pride in their work. read more

I am so impressed with this place. I was looking at a used car from a lot in Longmont and had to set up a pre purchase inspection quickly. They got me right in, got right to it and one hour later, had a very thorough report ready. Far beyond what I've gotten elsewhere for the same thing. Had to wait in the waiting room and it was clean and quiet. The guys who came in respectfully put on a mask because I had one on. Big thumbs up! read more

Amazing service! They could fit in my car the day I called them (a Friday), called me that day with the assessment/what they'd need to order/cost estimate, and had the parts in by Monday! They did the work on my car so quickly and even ended up under the cost estimate. They communicated with me each day and explained the whole process to me. Will definitely be returning here for any problems my car has! read more