Wasted trip, part 2: The saga continues…read more On October 4, 2018, starting at 1:55 pm, I started receiving texts from the following phone number 1-972-768-5992. This is the conversation in its entirety from the texter and me, the texter is #1 and I am #2 #1 So, u didn't see any cars at my lot. #2 No, I didn't. Especially the one I was trying to buy from you. #1 R u sure? Answer the fuckin question #2 We're done. #1 No we're not I didn't hear back from u or ur bank, the car was, sold, end of fuckin story but ur bitch ass review that's a different story #2 I'll make sure to add this to my review. Stop texting me before I report this to the police too. #1 U gonna get online and remove ur lies and moaning shit then we'll be done #2 I'm going to add this conversation and then file a police report and then we're done. #1 Ok see u soon #2 Is that a threat This is the entire conversation between me and this person, he didn't answer my last question, if it was a threat or not. I showed my bank, this conversation, to have this business added to their list of banned businesses. I file a report with the Military Police on Ft. Hood and I filed a report with the local BBB. When I tried to call and talk to him about the car while I was still at this business, he didn't answer my call and now his testicals have descended and grown very large to come at me like that. This is not a person or a business you want to conduct business with. I highly recommend that you find a reputable car dealership to buy from.

An intelligent reply to "Wasted Trip, Part 2: The Conclusion????"…read more You're idiot, my review isn't for you, it's a warning for customers. I did call and spoke to you, you sent the purchase information to my bank. I was there at your business the very next day before you were there to buy your vehicle. I understand that you deal with people, that never follow thru with you, that had nothing to do with me. Professional dealerships like the BMW dealer in Dallas and Matick Toyota, were very professional, any questions or changes, they contacted me immediately. You should take notes of their professionalism. Let's look at what you mentioned, as your, bottom line. You offered to sell me a 2012 Mercedes-Benz S350 BlueTEC (VIN: WDDNG8DB3CA443498) for $26, 495.00 and you sold it to someone else for $6,000.00 more than what you were going to sell it to me. The only one who got a better deal, was you. I'm not mad at you, I would have sold it for more money too. I also, don't have hurt feeling either. I found a better deal, with a professional dealership that wanted my business and paid less. The person who should have hurt feelings is the person who paid more than I was going too. So, that we're clear, I didn't claim that I am with the military, I am. Served my country willingly and proudly, protecting your rights and privilege to be the disrespectful, unprofessional butthole that you seem to be. If you feel a little less safe now knowing that I was in the military, sounds like a personal problem? Looking at your extreme disrespectful nature, I can tell that you never served in the military. Don't ever open your pie hole, and be disrespectful to anyone who has served in the military when you, clearly didn't have the intestinal fortitude to serve in the military. You suffer from a bad case of diarrhea of the mouth, you talk sh*t from a very safe distance. Just so we're clear, I had a nice big ole pair when I was there at your empty lot. You didn't want to talk to me when I was there or on the phone. So, keep my man marbles, out of your mouth. Your answer to everything seems to be, to pretend to be tough and violent at a very safe distance. Now you're inviting me to come back to your empty lot again, like were in grade school, and meet you on the playground after 3 o'clock; and take the chance and wasting another trip, knowing that you won't be there, like before. Then there will be another review posted. I pass on your offer. It's nice here where I'm at and you're more welcome come here if you want and I will extend the same courtesy to you that you gave me; be sure to pack a case of MRE's, cuz it won't be easy taking an 0311/11B. I won't call you or your action crazy but you are mentally hilarious. I know that I used some terms and big words that you didn't understand but lucky for you , you can Google the words you didn't understand. You're definitely, not smarter than a 5th grader, and to any 5th grade that I might have offended with my comparison, I sincerely apologize. While you're busy being angry, ignorant and fake tough from a safe distance, you're not paying attention that your actions are on display on the internet for the world, customers and loan companies to see. To anyone thinking about doing business with this, and I use the term loosely, car dealership, please check all the reviews. Pay close attention to the negative reviews and how the dealership responds to them. To anyone who has had a bad interaction with this business, please post a review about your experience with them. You're losing business because of yourself, meditated on that. I won't be responding to your next disrespectful comments on this site. You're welcome to have the last word. "Nuff said"! Mic' drop!

This dealer was advertising a used 2020 Honda Passport Elite with just over 12K miles for just over…read more$41K. All the bells and whistles for an excellent price. I messaged the dealer last Friday through Cars.com to ask about availability. I got a reply on Monday - "It's available." I then got another email from the manager mentioning special pricing just for me on that vehicle and added incentives. I replied - great, so you have any special COVID protocols, etc. Finally today - Wednesday- I got a reply saying no protocols, but let me check if the car is available. Three hours later I get another email saying it is gone, but am I interested in anything else. I had read other reviews saying that this dealer had used the same tricks before - at least this time they told me ahead of time before I went out there. Funny, though, that Honda is still on Cars.com. The fact that they told me ahead of time is keeping their review afloat at two stars. Like they care. But as far as communication and reliability, not impressed.

Hi Everyone! Run as…read morefast and as far away as you can from this dealership. Especially salesperson Rashawn Griffin! I was dealing with Rashawn yesterday trying to purchase a new 2026 Chevrolet Silverado. Rashawn did everything possible to not give me a final price on the truck. And once he finally did, his numbers were to say the very least misleading! When I complained to the sales manager, his reply was he is only doing his job trying to earn as much money for the dealership as possible! So at this dealership, not being open and honest with customers is acceptable and a condoned practice. As long as the dealership makes the mistake money they can! Shame on you!!! Jim

I will never recommend this place to anyone! I called them for a car & they told me to email them…read moreeverything which I did & he told me everything is a GO! But once I get 6 fucking minutes away from going to pick up the car, sign paper work & give David my down payment. He calls to tell me it didn't go through & then when I asked him what happened? He told me he would send me the reason why in the mail. Fucking bullshit & unbelievable. You don't just lead people on to make them think that they got approved for the car & we are about to sign paper work & shit then you take it back. I hate to have my time wasted.

This dealership will give anyone a chance, but after that.. you are on your on.  If anything breaks…read moredown on your vehicle. They couldn't care less... they will find a way not to repair it.  I bought my vehicle on Oct 31 2015 and the shifter went out in December 2015. I work a position where I cannot take off, so I took off in February..And Sergio told me well you need to be current on your payments, assuming that I am not, and that I can only bring it on Mon or Tues.  They go to auction on Wed.  So now you're telling me all these things and at the end of the day, my repair isn't covered under the warranty. You had my car all day?? Just to tell me that?  What is covered, Please tell me!! What is the two year (free) warranty for? Is that real? Or just way to make customers feel safe? I hope to never deal with them again, I will pray that God takes care of people like them.  If they want to portray the Christian background, please practice what you preach!  By the way, the General Manager at the Singleton location advised, well if you got sick months from now we wouldn't know that... so it's the same with our cars. What do you expect? I received no apology or any solution. P.S. all their cars are overpriced..and they don't inspect the cars for any mechanical issues before they sell them, that was told me by the General Manager directly.

Ever since I bought this car I've been having problems with the. The check engine light turned on a…read moreday after I bought. The problem was supposably fixed but the check engine light came back on after a day or two. I decided not to even take the car back to them for any fixing of the vehicles I've been investing my money in things they even repair On my way! hen the car was bought at the auction.

I bought a car from this lot in July 2020 for 7000 cash. Now the car doesn't run without continuous…read moreknocking. I took this car back to them a month later for this reason and they said the warranty place wouldn't pay to fix bacause the part hadn't gone completely out. The lot never gave me an actual key for the ignition, doors or the trunk, fob only. So when my battery died I was locked out of the car. They did not make it clear that this car was a rebuilt car and a previous salvaged car. The lady in the office played slide of hand and made the information small and unseen by placing her hand over it while she was showing me where to sign. (My fault, I should have read the entire contract, especially the part she was covering with her hand, that's where it stated that it was a former salvaged title) I didnt see it until after I paid for the car and got home but Gabriel assured us that we had clean a Blue Texas title. He lied. Junk cars for price of Blue Book good cars. They got me and now I'm out 7000 and have no car. Yall have no idea what yall did to us and we gave yall a large amount of cash just to get fucked over by you. I hope yall never sell another car.

Had a lot of issues within the first month of buying a truck from here. Less than 2 months of…read morebuying it, it needs a new transmission!! No warranty, don't buy from them..

R&S assured me when they get their cars they checked them to make sure everything is OK…read more Well what is OK to them. Maybe a quick check that not costs them much.I bought a car from them and it dropped so much engine oil when I got homevwith it the same day I am not a disgruntled customer I am stating my factual experience. Read the reviews make a decision don't be like me. That's was the one in Arlington.

This is by far the worst dealership and buying experience ever. Just as the other review stated it…read morestarted out great until my vehicle had problems day after purchase. As you will see in this post screenshots of conversations with the owner and purchase. I sought out to find an Audi A8L specifically. I reached out to the delearship to be advised we have a couple on the lot ready to go. I get there and test drive the car I immediately noticed it had no rearview mirror. I addressed it with the owner he said I got you. He come back with a little mirror up barely could see it thing was so small I advised Sir,"this is not acceptable." I don't want the car he then promised he would order me a mirror and cover and call me when it came in. That never happened. Two days in my engine light came on and the car slowed down to barely acceleration. I texted him and he got different but sent a tow truck to get it in which I had to pay for and the repair and I hadn't had the car 72 hours. He got a bad posture with me when I told him I didn't want the car. I was well within the state guidelines to return. He told be flat out I was not getting my money back and he wasn't taking the car back. Very bad disposition to man that just gave him $15,000 cash dollars. Not like you can just walk on that kind of money it's hard earned money. The car has so many issues, from a gas leak to, need brakes /rotors, needs control arms. I can't turn the ac or heat on the gas smell is so strong. Seems like he fixed one issue to bring it right back to fix another. This car was botched up to sell and these foreigners have very bad attitudes and set out to take the Americans money. He has stopped responding and I'm stuck with an Audi that I paid $15k for that needs 15k in work. I don't advise anyone to shop with the delearship. They are crooks and scam artist that buy cars for a little of nothing and triple the price. This car was purchased from Audi of Dallas in an auction for $4,000 and sold for $15k is sad. This guy had a great attitude until the car went bad next day. Is this what the world has come to. I just moved my Mom here who is 82 and my Audi truck is too high for her to get in so I decided to buy the car which is lower and a comfort ride for my Mom and this guy has just taken my money.

I love Georgina! She was the most helpful person that I've ever met in my life. She made sure to…read moretake care of me and today I am leaving with my first car! I will be back soon to buy a car for my daughter! Thank you so much Georgina see you again soon!

Georgina is my sales person to go to. She's is helpful funny and an amazing person all together. We…read morebought a SUV from them years ago and I went back for another . Thank you Georgina!!

claimed the vehicle was clean title, later I found out it was a salvage. and it them forever to…read moresend me the cars license plate. I WOULD NOT RECOMMEND.

it s a trusted people real nice. they work with me all the time I appreciate them for their help.I…read moredo recommend this dealership