Had the car 4 days then it stop going. salesman was not responding to any phone calls or messages…read morethey refuse to do refund even though no where in the pepework states they don't do refunds they don't offer loaner car while they figure out what's wrong with th vehicle a complete inconvenience to the customer. overall bad business

I wish I was never in the position to where I had to settle with getting a car from Auto City. I've…read morehad problems with the car since I've gotten. Their customer service is HORRIBLE. They sell you raggedy ass cars then expect for you to pay them all this money to get the car fixed. They sold me a car without the correct key which caused me to have to pay them all this money to get my key reset. Not to mention all the other mechanical issues I've had. Auto City is a piece shit ass company.

Don't buy for them if you can help it. They don't deserve business after the way they treated me…read moreright before tax time. After getting this car from another accident I had a cash car then and enter a payment. I had a 2013 cadi SRX since 2/22. I fell behind 5/24. I paid $14000 already. I was behind on my payment and only owed $6900 and my car was totaled for the amount of repairs and they could have kept my car salvaged for $4600 and allows me the full 21 days to get my car back for remaining of $2300 I got the wreck on 12/7 they repo 12/15 and allows them to take the car when she agreed to salvage for $4600 and they lied took my $15000 already paid. They crooks don't bother with promise you they very money hungry and ruthless.Laura, and Carla is a liar. They are all liars and a lawsuit will be getting served soon. I have rights as a consumer and they literally took my car from me not allowing me time to get the car and they need to be out of business for this. You see reply seeing I have no account with them, yes because y'all been paid off from the total loss of car and bet not add no repo on my record. She lied and they need to held accountable for that as a business when you dealing with a situation like this and they know it's wrong and they will be in small claim court I'm not going to to stop until I win. I'm bet you do just like I will appreciate getting my money back. You all can clearly see the receipt they got paid she lied said she would salvage allow me too pay the rest. Remember I had 21 days anyway. They are some haters frfr. Why are you responding as if did me a justice. They stole my car pretty much and they know they were ruthless for this. I will not stop until the courts hear my story . Then had the nerves to call about getting another car from Them today. Smh the audacity of these ppl to think I would purchase a car that was already paid off yeah keeping ppl in debt but GOD got us. They still don't want to make it right I paid $15000 my car was paid off they didn't have to do the game like this and they will have to answer in the court

Great place for a car! Highly recommend, cars are nice &…read moreclean, reliable & great prices! Lots of cars to choose from for sure. Karla helped us out & made the whole process easy!

When there to look at possible car! They was all way over priced and the one we liked wouldn't even…read morestart!

Took my sister in law up here she wanted one of these cars for whatever reason. She wanted the pink…read moreone. Asked if she could drive it and was told if we couldn't afford it then they weren't about to move it. I asked the guy if he was the owner, he told me one of them after he looked me up and down and spit. I re commend nobody does business with him the situation escalated we were talked to very badly and I have never encountered a racist situation until I step on this man car lot. I don't even know why they are in business. Very disrespectful and they don't ever have to worry about me or anyone in my family ever going up there again. We don't do racism and they are in thre wrong neighborhood to even be trying to treat people like they do. They lost a sell though. She had just gotten 20 thousand that day and would've bought a couple of cars.

Overall very good. Cost effective and good work. Sometimes have a little paperwork problem. But…read moreit's the quick and well done wrk that is important. Sonya is getting the office into order

Do NOT take your vehicle to get service here! They will lie to your face and rip you off if you…read moredon't know what you're doing. Also, they blare loud music very annoyingly and won't call you back if you're trying to find out information about your vehicle.

Previously, I left a 2 star review about this place, but just today, as I came here to write a 5…read morestar review, I noticed they deleted the entire claimed business page from Yelp. Now it's just this unclaimed page. Today, I came in for an oil change. The process was smooth. Everyone was polite and friendly this time. They started doing this video thing that I REALLY LOVED! The mechanic records 2 videos as they are checking your car and providing verbal feedbacks like "Your brake pads have xxx inches left, tires have xxx left, both are in good condition. No rust was found.", and then they'll upload those videos to a webpage for you to review. As a very particular person, I freaking LOVE this! In fact, this might just be the reason for me to keep coming back to this place for oil change and maintenance needs.

March 24, 2026 I contacted Norm Reeves Toyota parts department to get a stock status on a part…read morebefore ordering. My call was placed at approximately 11:30 AM CST. Whoever answered the phone in the parts department was not the best person for the job, rude, short attention span, wanted to be somewhere else. That employee provided a very BAD representation of that business. I attempted to provide him with the Toyota part number and he cut me off, asking for the VIN, which I then provided. Impatient. When I provided the first of 2 part numbers, for a Camry mirror assembly with Blind Spot Monitor he then quoted me an astronomical price of w$522.00 for a combination part when I doubt exists. There is the actual mirror, and then a cover that goes over the mirror assembly, but I did NOT need the cover. When I attempted to confirm the part number by reading it back to him, trying to read it through advanced glaucoma - he became impatient, a bit sarcastic, and graduated to downright RUDE. Worse - he was trying to rip me off. I purchased the mirror from Pitt Toyota in Georgia for $119.69 plus tax, who were very polite and helpful, respectful, and got the part out to me within a few days. I have NEVER had such an awful experience purchasing anything as I attempted from Norm Reeves Toyota. Shame on the general manager for keeping that parts man on the job. Don't waste your hard earned money on those guys.

Absolutely HORRIBLE place to do business with. WILL NEVER recommend. Worked with Linda looked at a…read more2018 Ford F150, got the appoval from the bank everything set to go. Left went to Mesquite the bank to get 3500 cashiers check, Then to Forney to the house to get check stubs, While I was getting this all done, Linda called me to confirm what vehicle I was getting, then asked if I was coming back to finish up getting the truck. Got everything done, my wife and I went all the way back up to the dealership, just to find out Linda was doing the loan on a COMPLETELY Different vehicle, that was in worst shape, vehicle was wrecked along the entire right side. and cost more than the truck I THOUGHT I was getting. Not ONCE did she mention she was setting up a completely Different truck. Now I have a 3500 cashiers check made payable to the dealership I cant do SHIT with.

Great place to get your cars from! They made the whole experience go by very smoothly and were very…read morehelpful, i definitely recommend you to ask for lindy whenever you go. She will make sure you are well taken care of. Thank you everyone!

Sales person was pretty amazing and friendly. Very welcoming. Finance girl though, extremely…read moreunfriendly, barely spoke to us unless it was necessary.

From the owner: Young Chevrolet offers a wide range of new and used vehicles for Dallas and Plano Chevrolet…read moredrivers. Our vehicles undergo a 117-point check before being put out for sale, and the vehicles also come with a warranty and an auto-check certified history. We also provide concise financing options for pre-owned and certified used cars. If local Chevrolet dealerships in your vicinity do not have models and prices you are looking for, look no further and head straight to Young Chevrolet. Plano and Richardson Chevrolet customers, we will make sure that we satisfy your expectations and let you leave with a happy face.

My King and I needed a cash car real quick. We knew the car was not for more than getting around,…read moreand we initially called another dealership in the area. They spoke a good game but nothing panned out when we arrived. We walked up and down S Buckner, as there are MANY car places, but nothing added up. Everyone had busted cars with overpriced tags. Like $2,000 but needs $3500 of work. Bad transmission. Or $4,000 for something decent and maneuverable. (These are slightly dramatic examples for your amusement.) The King was getting grumpy, as he is wont to do. I knew we weren't leaving without a car - it just WAS NOT going to happen. I asked the ancestors, "What would it take to get the perfect car at the right price within 45 minutes?" We walked right onto this lot as I finished my prayer... and within an hour had the perfect car - PAID IN CASH - title, tag, and all.... and just within our price for everything. Jamie Mayhall helped us personally. He met us out on the lot, and was very friendly, straight to the point, and upfront about the car. He had just gotten that car in, and hadn't even gotten to list it, but was ready to inform us. We took a quick test drive, paid, handled the paperwork, and that was it. This occurred about 2 weeks ago - and trust me, the King is very happy that we've got an extra vehicle that can stick and move from point A to point B - which was the only reason we needed it. While there were many dealers who were friendly and pleasant, Jamie MET us where we were... and it was just the right car, right place, right time, and right price. Other dealers would make us walk all over the lot to find them - or just wouldn't leave their offices until we came in. JAMIE WAS READY. I cannot recommend him enough and the car works just as he said it would - its noted (and disclosed imperfections) aside. I really recommend this place.

Edgar and Tony are a pleasure to deal with. Great guys who do their best to make customers happy…read more Old school cars with old school feel. The '77 New Yorker I got from here was a little rougher than I was used to, but I gave it a go, and slowly been fixing things on it. Great Looking, running and driving car for 44 years old.

From the owner: We Sell Used Cars. Tote to Note,We Financeread more