I had such a wonderful experience working with Peyton over the past couple of weeks. She helped me…read moreselect and design all of the tile, as well as choose the countertop slab for the bathrooms in our home, and she was incredibly helpful throughout the entire process. Peyton has a fantastic eye for design and did an amazing job helping me pull everything together. She was knowledgeable, attentive, friendly, and really took the time to understand what I was looking for. Her customer service was exceptional, and she made what could have been an overwhelming process feel easy and enjoyable. I would highly recommend working with Peyton if you're looking for someone who has great design instincts and genuinely cares about her customers. She was wonderful to work with!

Our first impression of Arizona Tile was mixed. The entrance is somewhat difficult to locate and…read morenot very visible, but once we found it, we were greeted by a friendly front office employee who promptly escorted us to the showroom after we asked where to find travertine and porcelain tile with a travertine appearance. Unfortunately, that was where the positive experience ended. We spent approximately 5-7 minutes in the showroom looking at products on our own. During that time, we observed at least four employees walking around, several focused on their cell phones, yet not one acknowledged us or asked if we needed assistance. At that point, we concluded that the business must be doing well enough that it could afford to overlook potential customers. We left and drove across the street to Bedrosians Tile & Stone. The difference in customer service was immediate. We were greeted as soon as we entered, asked about our project, and an associate personally guided us through the showroom to help us find exactly what we were looking for. Ultimately, we purchased approximately $46,000 worth of tile from Bedrosians--business that could have easily gone to Arizona Tile had someone simply taken a few minutes to assist us. Based on our experience, I would not recommend Arizona Tile, particularly to homeowners or non-contractors seeking guidance. If customer service is important to you, I highly recommend Bedrosians Tile & Stone, where the experience was professional, attentive, and customer-focused.

I had a small abandoned garden filled with dirt wanted to replace the dirt with flagstone rocks…read morethat matched my patio tile. I understood estimates for contracting this job ranged from $350 to $600. Instead, I went to Anasazi Sand and Rock. Their manager (Karl) pointed me to a selection of Arizona Flagstone. They estimated the cost, loaded 150 pounds of Ledgestone rocks into my car and charged me $62.60! I placed the flagstone and the little garden looks beautiful. This was a $63 Job, but they treated me like a $10,000 client. They were wonderful. They gave me advice, estimated how much I needed, walked me around their yard to look at choices, loaded the rocks in my car, and invited me back if I needed more.

Great selections and excellent customer service! We selected all our landscape tiles (pool and the…read moreRamada) , pavers and the fire pit. We also returned for the limestone on our inside fireplace. Their selection includes stones from all over the U.S. , manufactured stones and porcelain tiles from Italy and other countries. The selection is endless. In addition, their display makes it easy to make selections. One can spend hours just looking at their displays. Fully recommend this place for all your tiles and stones needs

Come in and ask for Manny!!! He knows everything in the store. He took his time. Listen to my wants…read moreand found options I love! Great product but excellent service!

Beautiful showroom and the staff is super helpful! I went last Saturday to shop for some bathroom…read moretile and I had very nice experience. Helpful and friendly staff who tried their best to assist me. Options are a little limited compared to online stores, but the tile is high-quality and reasonably priced for European made products. Likely will be getting some tile from them.

Very friendly staff. Lots of great choices. We like the displays too. No pushy sales people, which…read moreis always nice when you're just trying to figure out what you want.

It's interesting to see the previous review by Jessie complaining about Emser shutting their doors…read moreearly. I too was treated badly when showing up just minutes before their closing time. Details? Well, I arrived at 12:55pm on Saturday, when they claim that their hours of operation were until 1pm. Now, I'm not sure how you interpret a 1pm close. For most retail establishments, I think it means you can walk in up until 1pm, with more time to do your shopping. However, the sales manager had other ideas. I was told they were closing down at 1pm, and I had to leave. Yes, that's right, the manager told me to get out. I tried to negotiate my expulsion because there was a strong recommendation by my contractor to buy from them. I thought it would be okay to accommodate the store manager and just get things done in like, 1 minutes. So I pulled out samples I had brought with me (my choices were already made for the most part, and I was looking for cheaper/nicer alternatives) and said, "This won't take any time if you can just tell me if you have anything to match these here sample. See?" The manager looked down at the sample tiles, frowned, then looked up at me and said, "Sorry, nothing really like that here." I looked at my wife to see if she wanted to press further, but she was heading for the door. Not saying anything that would make my native New York accent overly apparent, I picked up my tile samples and left. However, there's more. The final insult took place when their locked exit door would not open. The same friendly manager (so called) looked very annoyed as she leaned heavy into the bolt and forced the door open. In my defense, that door was not user friendly. Now maybe I should have known better than show up 5 minutes before closing. And maybe I should have been better acquainted with the door lock used at Emser. However, I really don't think either was the problem. To get some closure, I spoke with my general contractor the next day using my New York accent to communicate my unhappiness (man did that feel great!). He called the regional sales rep who, that same day, did leave an apologetic voicemail on my cell. I didn't call back, though. It wasn't worth the effort. I guess there are tons of people who buy Emser tile and are quite happy with them. However, I can only assume they come early in the morning and wait politely for the doors to open. All good, but I will not be one of those people.

Great product selection and the staff is super helpful and easy to work with, providing tips…read more Knowledge and ideas. They even loaded up my car!

I'm honestly shocked that repeat customers--or any customers--can be treated so poorly…read more We arrived around 1:50 p.m., unaware that this location closes at 2:00 on Saturdays. This was a new location for us, and after parking and figuring out where to go, a male employee outside directed us to the sample rocks. We found what we needed in under five minutes. When we walked into the trailer to pay at approximately 1:58, we were met with an extremely unwelcoming attitude. There were four employees inside, and not one acknowledged us. A blonde woman behind the counter looked up and abruptly said, "We are closed," in a very dismissive manner. ( Sadly, I didn't catch her name but she was blonde and sounded like she's smoked one too many cigarettes ). I completely understand wanting to leave on time, but the delivery was unnecessarily rude. A simple, polite explanation would have gone a long way. We were purchasing five rip rap rocks, not placing a large or time-consuming order. What makes this more frustrating is that the employee outside who directed us never mentioned that they were closing in 10 minutes, which would have allowed us to respect their time. We are repeat customers, but unfortunately this is not the first time the front desk staff has been unhelpful or unfriendly. Customer service matters, and based on our experiences, I would not recommend this business. Honestly, you're better off walking around in the desert to find some free rocks rather than deal with this place. And that's what we did!

Great store for all things hardware, drawers, etc. John at the counter yesterday was very helpful…read more They did not have the piece I was looking for a very old set of cabinet drawers. Yet, he gave me another local shop to try as well as searched on Amazon for me to find the right piece. I always try to go over there whenever I need anything related to my kitchen cabinets or drawers that are old and often in need of repair.

Oh this place has it all. The staff is the best. the owner is perfectly kind and knows all of what…read moreyou might need. Helpful is an understatement. They have classes you can take! everything is easy to find, the who process of me going in there was so exciting. Ive never been here just found it right by my house and im beyond stoked about it. Ill be back. It is so clean in there and you can get so many things from small wood cuttings to lumber!! Dont skip on this place if you do any kind of wood working. I refinish cabinets and cant wait to need something so I can go back!

My Wife and I went in to look at rock for our front yard (7200sqft). When we walked into the office…read morethey were busy with other customers so we patiently waited for our turn. Another gentleman walked in and the older guy behind the counter asked what he needed rather helping us. So we waited till he was done. Now it our turn to ask about some rock. My wife has a picture of some rock she likes and wanted to match it. The guy said "I can't tell anything from a picture, if you want to look our rip rap is outside at the end of the office." So we walked out and went to J&J landscaping materials in Mesa AZ and were treated great.

A&A always does a great job and love stopping in as Mike and staff always have a smile and happy to…read morehelp! Answer questions and always make it a great stop and my list of errands to run. Great pricing and staff! Highly recommended and always great quality!

Customer service is good. They will cut the baseboards down to smaller pieces for you. I never knew…read morethat or it wouldnt have taken me years to finish this job

We ordered 10 baseboards. We had them delivered. 2 of the baseboards had defects in them. There was…read morenothing that I could do to make them look good. I can tell you that. I emailed pictures of them on February 2 and haven't heard back. It's now February 19.