I've been there 6 times this past 2 years and ALWAYS had good service…read more I understand peoples desire to use a Drive thru, but it's not Fast Food. Plenty of parking space, Chairs to sit in and counter service during non-peak hours is great. Use a little common sense and learn more about your pharmacy, before casting doubts. Go inside and shop and also learn their Online Process about registering for Delivery service. I am a geezer but still know that patience and homework , solve a lot of our misunderstandings and realize in this day and age--medicines are a Major Industry and supply is a specialized personal effort on Pharmacies. Eric M.

NEGATIVE TEN STARS. This has by far been the worst pharmacy experience I have ever dealt with. If I…read morehad known the type of negligence performed here, I would have RAN in the opposite direction. I went to the ER for kidney stones and was given 7 prescriptions that were detrimental to my speedy recovery. I spoke to a pharmacy clerk last night who told me I was good to go and that my scripts would be available first thing in the morning. I get here and nothing! They asked for my birthday 7 times and my name 5 different times, between the tech and the doctor, who barely seemed like he knew what he was doing. Pulled up all the wrong information and prescriptions. THEN, told me that my tricare wasn't valid and they were unable to fill my meds. HOW DO YOU NOT CALL AND LET SOMEONE KNOW THIS VITAL PIECE OF INFORMATION. I literally have a crystallized stones tearing up my damn kidney and y'all didn't think this was important to tell me!?!? Thank goodness I also have insurance through my job. Finally they seem to scramble to find my information between 4 freaking people and then tell me that'll be 30 minutes until my stuff is ready. I don't think I can ever return to a civilian pharmacy again. Back to all the bases I go. Walgreens, Shame on you for hiring people who don't care about the consequences on patients for their negligent and flippant behavior to not doing things properly or correctly. Y'all might have a lawsuit on your hands before you know it, and I can't say y'all won't deserve it.

Yelp doesn't allow 0 stars I went straight from the hospital…read moreto this CVS pharmacy around 7:50 PM needing my prescriptions, already exhausted and in an ankle boot. The woman at the counter told me only 1 of my 3 prescriptions was filled. I asked if I could quickly make a call to find out why, she said yes, and while standing right there in front of her, I found out my insurance issue was literally caused by one letter being off in my name. As soon as I explained that, instead of helping, she immediately said, "I can't help you, we close in 30 seconds." The time was 7:58 PM -- not even 8:00 yet. She didn't even bother checking me out for the one prescription that was already filled. I understand employees want to leave on time, but refusing to help someone who just came from the hospital, standing there in an ankle boot, over a matter of minutes was unbelievably cold and unprofessional. I was literally trying to move as fast as possible while injured, only to be dismissed. This was some of the worst customer service I've ever experienced. I will not be returning to this location & Beanie lady COUNT YOUR FUCKIN DAYS

I am very upset with my experience at CVS 12th street NE today. I was at the pharmacy and got there…read morebefore 8:00 and was told they were closed. Even though my prescription was ready, and it would've taken less than a minute to a minute to fetch it and pay. I was also treated poorly with the woman using a rude tone and being short and curt. I really needed this medicine today, and it was crucial for me to get it. The fact that they couldn't provide a basic service for something so important is extremely unbelievable and unprofessional. I feel I did not receive the basic respect I deserve. I am utterly astonished at this behavior and poor service.

This CVS is larger than most city ones and has all the usual goods. However, sometimes they are…read morebehind on restocking their shelves.

This CVS is awful. The pharmacy is the worst. You will stand in crazy lines, they lose your…read moreprescription, have to fill it again, then today when I went in the systems go down 40 minutes and no one thinks to put a sign or anything out while people are waiting. Go elsewhere and save your time. If I could leave 0 stars I would.

The store has healthy choices you could find at whole foods. The employees are nice…read more The UPS boxes outside are convenient for receiving packages but they should be much closer to the store entrance, giving customers more security. No one would notice in time if someone tried to steal a package and ran off down the stairs, at the end of the sidewalk. Giant has dieticians that will give you healthy shopping tours to help improve food choices. The pharmacy staff is nice.

Best retail pharmacy in DC. Better inventory, more communicative, faster, and more professional…read morethan anywhere else here. Pharmacist Mohammed is wonderful.

Complete waste of time. First they say they don't have my prescription and have to come back the…read morenext week. The following week when I return, they make me wait 30mins for them to give me the wrong prescription. Lastly, I want to transfer the prescription to another pharmacy they don't answer the phone in order to confirm the order. Unacceptable.

My loved one pharmacy closed and they transferred him to here on or before Feb 7, 2025. Two weeks…read morebefore his regular nurse left on vacation they called many times and kept getting different answers. I tried calling the next day when all medicine was not delivered as they said it would be. No one answered or returned my call, so I went there in person. They seemed very unorganized. I have called more than 4 times and they have never picked up or returned my call. Today the nurse called with me on the line and once I had began to speak, Angela was very rude and unprofessional. When I had asked why she had not returned a call, she would not answer that question and began to talked over me. Who is in charge of this place and how can you reach them ? It is an unkept up business and run down. It looks like it is going out of business and the employees act like they don't truly care. My loved one has been without his medicine for almost 2 weeks. I am done with them and will transfer all prescriptions out! If you are considering going here, think twice!

On the bottom level of Walgreens, this location gets a bad rap, but I appreciate it. It's spacious…read morewith all the necessities, including grab-n-go food. There's even a FedEx kiosk inside!

Store clean . They have police present . Not the best location because a lot of homeless hangout in…read moremall . It's in back of food court so if you don't know it's there u a miss it. Have sales often . Stock often cashiers was friendly.

Very well organized and clean store. Was easy to find exact items I wanted and checkout was quick.read more

I was just so excited this grocery store was in the same building as my hotel. Really saved me from…read morestarving. Very organized and extremely affable staff. They had a nice deli and premade food section. And non fat milk. Hurray.

Everyone is always helpful and free parking in adjacent lot. It's nice to support a family run…read morebusiness.

A fantastic place to get your prescriptions filled! Service is prompt, professional and friendly…read more I switched my prescriptions from one of the big chain stores and am SO glad I did! Best service in the world and supporting an independent local business, whats not to like!?

I was in need of some relief for my nephew when I had him down here for a week. We all know how…read morelittle kids get with coughing. He was coughing so much that he gave me a headache. I had had enough of it and needed to get him some medicine so that I could find some relief. After being in the area for a bite to eat, and before heading back towards home we stopped in here real quick just so that we could get him some cough medicine. I rarely have to buy this type of thing and knew very little of what I needed to pick up for him. After entering I had to orient myself to where everything was. Make my way to the area and find the item of what I needed for him. After looking items over and making the best decision for him, and after a quick consultation with his mother we found our way to the register. The checking out process was very lackluster. Instead of it being customer service oriented, it felt like you were being watched by a guard at a prison. The sole employee that I saw while in here was standing guard at the register area. No affect on their face, no interaction of any kind, just a kind of 'get your stuff and get out' attitude. Glad that this is not my neighborhood CVS. Or that my office is located anywhere near here. I would definitely go out of my way to go to any other location or a competitor.

Needed pain medication while I was in town and came across this CVS location on Yelp. I was in and…read moreout in less than 10 minutes. Everything was well organized, and it as super easy to find what I needed. Someone dropped me off, so I can't speak for the parking situation much, but inside, the experience was smooth and efficient.

Incompetent, poor work ethic, poor customer service and all encouraged by lack of management and…read moreaccountability. I came in at 1:20pm, one person at the counter with no line and the person at the pharmacy counter refused to wait on me rudely telling me it's lunchtime... the manager/pharmacist witnessed this and just shrugged his shoulders. Lunch is 1:30-2:00pm. TRIFLING!!!

The Brookland CVS continues to be understaffed and understocked. They also continue to make errors…read morein a prescription for a maintenance medication. Earlier this year, CVS sent a text message stating that the Rx had been filled. When I went to the pharmacy to pick it up, they told me it was not ready and that they had to order my medication, which would take a week. At this point, I was out of medication. My only recourse was to go miles out of my way to pick up the Rx at a different branch across town. This week, I attempted to refill the same Rx, but the automated systems (both phone and computer) are set to refill the script in September. Someone at CVS keyed in my 30 day supply of medication as a 90-day supply. Again, the Brookland CVS refuses to take any responsibility, even though I picked up the Rx from them. They told me today that I need to go to the CVS across town to correct the error. I called that pharmacy, and left a message for the pharmacist AND called my doctor to ask her to send a new script to the Brookland CVS. This is for a script with multiple refills. This is unacceptable, and although I've complained multiple times, the only recourse I have at the moment is to report the issue here.