Why would anyone go anywhere else?…read more I am extremely claustrophobic and the staff was wonderful and comforting. Thank you!

Unfortunately, Washington MRI didn't abide by the COVID banner displayed before writing this…read morerating. Let me be perfectly honest when I made my appointment I thought It was with another MRI center in the Clinton area. I guess it could happen having two MRI centers less than 200 meters in distance on the same street. What's the old cliche' first impressions are the correct impression. First, I had trouble locating the office; which I should have taken as a good omen and missed my appointment. However, needing a MRI and crunch for time I continued my search. One would assume COVID guidelines would be in place when they enter a medical facility. Not at Washington MRI. I entered the lobby and was greeted by a receptionist who was more concerned about my insurance than anything else. You would assume an establishment with military decor would be use to retired veteran's insurance preferences. Anyway, no temperature check or COVID checklist. Not to be judgmental but the facility wasn't up to my standards. The waiting room seats weren't very clean and it looked more like it was under construction. The pictures on the website were nothing like the facility or equipment I used. The bathroom were filthy. I used a paper towel to open the door. The technician was professional and I could tell he was working with the hand he was being dealt. I know for a fact I'll never use this business again and I would strongly recommend whomever reads this do the same. Bottom line COVID should b taken serious; Washington MRI must not have gotten the memorandum from the CDC. And beyond patient care cleanliness should be a priority in a medical facility. If I were rating the technician I'd rated Washington MRI higher. In fact, he's the reason Washington MRI was able to obtain one star. Again, same your insurance the money and find another MRI center.

I went to CRA suite 301 for mri and mammogram and they were FANTASTIC from the front desk reception…read moreto the techs --pretty much all paperwork was done digitally--please pay attention to the texts and emails as they are to prompt you to fill out paperwork and you can take pictures of medical info on phone /iPad and instantly upload -which saves time when you get to your appt -there may be a few things to sign but not much --also for mammogram they offer additional service for $59-- another (3rd party) screen ---I have one of those extra medical dollars plan for work so I used the little credit card they give you to pay the 59bucks..this is totally optional Note this is the site in the medical complex with all the little brown bldgs next to Suntrust (I think suntrust is truist bank now I'll be back here for my next mammogram hope they have the same staff and if their corporate office reads this Kim at the front desk needs a bonus -Super Great Customer Service and the MRI tech today 1/13/23 at my 7am appt -a true jewel-cause I'm claustrophobic and she calmed my nerves -and mammogram tech super great friendly and funny -made that exam seemless and easy I tell you for Friday the 13th my day with my medical appointments started out great -I'm taking this great experience and running with it for the day :) Oh and the lobby and facilities were neat, tidy and modern - Had to go back for MRI # 2 and still GREAT service top notch again

After having a biopsy done here my results were back in 2 days... well 11 days later trying to get…read moremy results that my primary did not have. I was seem to be given the run around. The front office could use some sensitivity training and have more compassion regarding the patient's needs when trying to just get a copy of the results since there seems to be a communication between them and my primary's office. The ladies in the back very pleasant but that front office and Glenda that tries????? to assist is NOT the answer. Also once I arrive to pick up my report and after explaining what I needed, Kendall still did not give me what I requested......she printed something stuck it in an envelope, handed it to me and sent me on my way.... Then tells me to have a nice day!!! Not cool at all.

Arthritis & Pain Associates of PG County is located in Greenbelt, Clinton and Laurel. Please call…read more301-345-5600 for an appointment for any type of Joint pain. Knees, shoulders, hand, foot, hip, back, ankle, carpal tunnel . or email: apapgc@gmail.com. We look forward to taking care of you.

I have coming to this office since October. From the time I walked in to casually make an…read moreappointment to every visit, the staff is always very pleasant and helpful. Minimal wait time. Dr. Kim is my doctor and she is very caring and does a good job of explaining things. Another plus of this office is you can get any necessary blood work done right there.

I am very thankful for the attention and kindness shown to me by all members of the team. They were…read moreall courteous, professional and personable. My wait time was very short. My present needs were attended to along with direction for managing future symptoms. I truly appreciate the staff here. I'm thankful to have access to quality acute healthcare in my community. This location provides that for me.

I had great care with staff and each time customer services were great too...great front reception…read moreteam

Poor communication regarding random office closures. Was advice to return Sunday to review my…read moreresults but they ended up being closed because someone "called out". Unprofessional which resulted in delayed care.

My family and I have been to this location on various occasions. Make appointments to avoid wait…read moretimes; It's always baffling that folks complain about what times, but that's the nature of folks. Yes, it does take some time to be seen, but I can get in here prior to even getting an appointment with my PC. I have never had an issue and I'll continue to utilize this location. If you you have issues checking in, online, they have the ability to check you in, in person. I prefer this location over patient first as I can always make an appointment.

This location is understaffed and the staff is rude. Then I was told my test was not covered by my…read moreinsurance. I left and went to Labcorp in Oxon Hill. The Oxon Hill office has adequate staff who are friendly and efficient. My test was covered and the staff was great. Go to Labcorp instead of Quest.

Came on a Saturday, no wait for walk-ins, friendly staff, quick service, good phlebotomist…read more Let me expand on that last one. I've donated blood at least 3-5 times a year every for the past 10 years.... almost everyone pricks me multiple times and says my veins are "hard to find" This was in and out. If I have a choice in the future, I would come back here for labs.

My 19 year old daughters primary care Dr. is Liam James Gaugh , D.O , she was seen in his office…read morefor severe abdominal pain and chest pains. Her appt was scheduled for 2:00 pm on a Friday , she was not seen until a hour later. my daughter was vomiting before he entered the room. He did a brief evaluation, prescribed her nausea medication, sent her to the lab for blood work and put orders in for Pelvic exam and chest x ray , which had to be scheduled ! My daughter was so sick and weak when she FaceTimed me that I had call someone to piCK her up because she drove herself to her appointment. Once I attempted to call someone in his office to assist her it was 5pm , closed for the day . my daughter had to leave Camp Springs to go to Kensington because they was a appt available for her pelvic exam that day . In route there my daughter vomiting continued , upon arrival my daughter's vomiting continues . Instead of going to radiology she went to urgent care ! She was treated until they were closing at 11 pm , the transported to Gaithersburg for observation & treatment until The next day ! Diagnosed with food poisoning and severe dehydration. They failed terribly in patient care ! Not to mention Camp Springs has an urgent care literally 50 ft. From the internal medicine dept that she should have been transferred to before he clocked out ! I also don't understand why in her condition and age , he didn't he care enough to ask did she drive herself there before discharging a patient experiencing chest pains and abdominal pain. I Am very pleased with the care she received at Kensington and Gaithersburg.

09/11: Horribly savage-like customer service in lab department when simply dropping off something…read more Snatched the bag for no reason then snarled "where did you get this from? Where did you get this from?" While shaking the bag as I was telling I am dropping it off for a relative. I asked why not ask me, "How about may I help you?" Ignored me. Asked if she was having n a bad day. Ignored me and told the next customer to have a seat. And she threw the specimen in the inbox. She wouldn't give me her name or supervisor's name. Before reporting her behavior she made a big scene in front of patients. I reported her behavior but will still go to corporate. Signed Traumatized Military Veteran And Grand Mother!

Fast reliable and very knowledgeable. Post accident test done quick and easy . Will definitely use…read morefor my random test for my CDL

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