The doctors at the western hills office are great. However, the office staff could use some…read morecustomer service training. Ordered contacts and was never notified that they were in. Tried to call multiple times and nobody answered. So drove over to the office and there were two people at the front desk doing nothing.

I have been coming to Dr. Timothy Kenkel for years at the Tri-County location and have always been…read moreprovided the best eyecare possible. Dr. Kenkel is very thorough and always goes above and beyond to make sure that you can see your very best before you leave his office. He always takes his time and answers any and all questions you have. I have started taking my grandson to Dr. Kenkel and he is very patient and always makes sure that my grandson is comfortable and gets the best care possible.

I had an apointment at 2:30 pm for an eye exam with Dr. Jutte and I arrived 10 minutes early. I was…read morebrought back to a room with an assistant only to be told snce I had my contacts in, I had to return back to the waiting area( I assume she was going to do a Glaucoma test) . I sat here for 5 minutes and was brought back to the examanation room and was told the Dr. would be right in. I waited 25 minutes and nothing! I got up and left and told the receptionist that I was not waiting any longer as I saw him go into another room 20 minutes into my wait so who knows how long I would be sitting there! Terrible practice sice they've lost all of their other eye doctors! Don't waste your time here

Great place, great staff and Great drs. Highly recommend! I have always saw Dr Jutte and he was…read moreincredible.

I realized I left my contacts at home and was in downtown Cincinnati for a wedding. Danielle and…read moreVanessa at the front desk were SO kind to give me a pair of contacts and case at no charge without hesitation!!!! Above and beyond for customer service despite not being a patient there.

Great doctor with excellent service. I never have to wait too long and the office is always clean…read more I've been coming for many years and despite the location not being as convenient as it used to be, I still plan to be a patient.

Visit with Malinda Pence was good as usual.. what I have major issue for is charging my credit card…read morewithout billing me for an expense that was not covered on the insurance, over 11 months later w/o my knowledge. Anthem said I should not be charged because my EOB said I should be charged $0, Very UNETHICAL.

Staff was wonderful and explained all of the tests and what I needed to do very well. They have the…read morebest selection of frames & sunglasses I've seen. Dr Stoffel was so nice and helpful. I had a slight prescription change that really made a difference in the way that I see. Highly recommend them to anyone looking for an eye doctor.

I have been going for at least a decade or more for both me and my wife. Excellent care! Dr…read more Kirstein is nice, cares, and always goes the extra mile for my eye care.

I have been going to Dr. Elliot Kirstein at Harpers point Eye Associates for several years for Eye…read moreexams, but I will not be going back because of an issue I had last year. Evidently he noticed some irregularity in my eyes. Instead of telling me that he called two other people into the room and they proceeded to whisper & discuss me while looking at the computer screen. So rude and unprofessional! When they called this week to schedule my annual exam I relayed the story to them and told them I won't be coming back because of it. Instead of apologizing and saying they would let him know about the problem, the woman simply said OK we'll throw away your file! More rudeness! Plus my new doctor may need to refer to my old files to assess the progression of an eye problem. I just wanted to warn others that might be considering going to him for eye care. Definitely don't recommend them

After going to a few different places throughout the years (Thoma, Wing, etc) I finally found what…read moreI was looking for! My first experience at Giovanetti Eyecare impressed me. I came in for an acute eye problem and I could not possibly be happier with how I was treated and the attention to detail on the exam. 1) I was able to be squeezed in the same day due to the fact that I was having an acute issue that day. Dr. Joe stuck around when he was finished just to see me. 2) My eye exam was very thorough. 2 different tests were able to be completed in office to give me peace of mind. Dr. Joe took almost two hours of his time being very sure to rule out any serious issues. This meant a lot to me. 3) The staff was very friendly, professional. Certainly every visit doesn't warrant such an in depth appointment. However any doctor that would spend so long and stay late to me is a testament that they truly care about their patients. I'll be getting my next eye exam here and I would say that at least on the west side of Cincinnati Giovanetti has to be the best around.

My husband and I both wanted regular prescriptions for near sightedness. We received reader…read moreprescriptions. Called back and they could not give us the RX we wanted. A year later billed us for a missed appointment that they never told us about. I wrote a letter and received no response-the bills came every month. Bad business practice.

I recently moved to Cincinnati and needed a new optimist. After conducting research for about a…read moremonth, I landed on Dr. Hamillton, Hyde Park Optometrist. My eye exam was the MOST thorough and Dr. Hamilton explained every step with precision and humor. Importantly, I learned why eye glasses ordered from lesser committed "eye professional" offices do not work as prescribed - they are made with inferior plastics - something you will not see endorsed from Dr. Hamilton. Only the best because he and his team truly care about their clients wellbeing. My research paid off and I hope this review helps you on your journey to find the right optometrist. Truly an exceptional experience!

5 stars for Dr. Guappone. 4 stars for the pushy…read moreneed-to-buy-your-glasses here pitch. -- I found Hyde Park Optometrists thanks to Yelp (see Yelpers, your contributions REALLY make a difference in peoples lives!) My husband and I actually booked back to back appointments. I haven't been to the eye doctor since I was in 5th grade, mainly because I claim to have perfect vision, but after not being able to see (especially while driving) my family banded against me and made me go (insert mad face). And I'll admit, i was mainly not going because I thought it was because I was getting older and/or possibly because I am scared to death of that eye puff machine. Basically I'm Rachel off friends in the episode "The One With Joey's Big Break" and also where Rachel goes to the eye doctor, gets some drops and everyone has to hold her down to put them in, yeah that's actually based on my life story. ANYWAY -- the doc tells me the eye puff machine is old skool and that technology is no longer in use. Now they use these super high tech camera things and it's not *as* scary. After the camera screenings etc. the eye exam was where I seriously almost lost my shit. Dr. Guappone 1) looks like Bill Nye. 2) IS THE SMARTEST MOST ARTICULATE MAN ON EARTH (well at least in the eye doc world). He didn't give me some BS medical terms. He actually broke down what was wrong in terms I could understand and even demonstrated on a model, and as a visual learner I was super appreciative of this! Also as others have said, he is very thorough. When I started off my saying I was a perfectionist, he went on to say he was too - and hence the through exam to make sure that the exam matched up to the camera readings. I just could not believe the amount of time he took to explain both to me and my husband about our situations, preventative health, and plan moving forward. It was a breath of fresh air and seriously eliminated (well almost) my fear of going to the doctor. I cannot reccomend him enough! The only negative and -1 star. I felt like the glasses selection was a bit outdated. They had some trendy designers, but not nearly enough or in the styles I wanted. Although the young man helping me was funny and enthusiastic I was put off by how insistent he was when trying to get me to purchase glasses through them. I literally just learned I needed glasses, if I have to wear them on my face every day - I want and need to find the ones I actually like! And again, as a perfectionist do some reserach first. Albeit super friendly, would lay off the sales pitch. Overall cannot reccomend this place enough and I will certainly be back for my ongoing check-ups!

They are very helpful, nice, and easy to talk with. Recommend this office to everyone! Dr. Neptune…read moreis great!

Dr Neptune was very friendly, professional and did a thorough eye exam. Rachael helped me pick out…read moremy glasses and with my insurance questions. I highly recommend going here.