This place is awesome!!…read more I was in need of some new specs and was looking for a unique set. The run-of-the-mill frames just don't do it for me and was looking to be inspired. Well, I found my inspiration at York Vision. First, their inventory is VAST. I don't know if I have seen such a selection in my life. Brands i've never heard of, styles I've never seen. This place honestly has it all. The sales associate (forgive me sir, I have forgotten your name) was super respectful, gave us space, shared information when necessary, and proved to have a wealth of knowledge over the materials. He also helped us with payment information and ways to seek reimbursement from insurance. I was on a time crunch, leaving the state in 14 days, and was concerned I wouldn't revive the glasses in time. The associate offered to ship the glasses to me if they did not arrive before my departure, but was pretty confident that they would arrive on time. Sure enough, the glasses were ready in record time. I absolutely LOVE them and couldn't be happier with my purchase and York Vision. Check this place out and im sure you'll be pleasantly surprised

The absolute best place to buy unique and fun frames in all sorts of styles and colors!…read more The owner, Yvette, is incredibly friendly and always willing to help. She's got a great sense of style, so if you're a bit shy and unsure what type of frame you're really looking for (like me) she can jump in and give some fantastic suggestions. Never been disappointed here, will always come back! :)

Love Dr Lindsel! She always updates herself on your chart before coming in to see you so she can…read moretalk to you without you having to go over what you just did with the assistant.

Excellent, caring service. Very well informed. Good staff. Everyone is very pleasant and friendly.read more

I brought my mom in here to look for glasses with clip-on shades. Arianna (I hope I spelled her…read morename correctly) was so kind and patient with us. While my mom didn't end up getting eyeglasses with clip-on shades she did get 2 pairs of eyeglasses, one regular & one sunglasses! The customer service was above and beyond. A truly wonderful experience. I will be telling all of my four-eyes friends about Warby Parky!!

Stylish glasses at incredibly affordable process? Yes please! I really like that you can bring in…read moreyour prescription from any provider and they can get your glasses made. They have a super simple processes, you walk in and try on a bunch of frames, pick the ones you want, the staff will take a photo of your prescription, tell you how much it is, you pay right there on a tablet and they do you the finished glasses in about a week. Gone are the days of having to be "sold" extra features on things you didn't want to feel pressured. Definitely going to use again!

Very friendly and helpful staff! They made using insurance very easy. Great first experience…read moregetting glasses here. Thank you!

Very friendly, knowledgeable staff & very courteous service!…read morePleasant Experience! I highly recommend them & my employers insurance covers 100% of the cost of the exam every 2 years & 100% of the lenses & there's also a large selection of frames that are also covered 100%, all I paid for was the "Transition" lenses which automatically get dark in bright sunlight, & are very practical to have! THANKS SVS!

Would have liked to leave a review on the eye exam, however after standing in their Kenwood store…read morefor about 15 minutes, I was never greeted, never spoken to, never told someone will be with me shortly, never acknowledged in anyway. I asked the lady in front of me if anyone had assisted her and she replied no one had greeted her either. I can see why this place has such poor reviews. The woman sitting at the desk looked up at us standing in line but never said hello or called anyone to assist us. A man came from the back, looked at us in line and returned to the back---twice! Not only was this terrible customer service it was rude and offensive. Shame on these "employees" at Pearle Vision.

To be honest, had I known what I know now I would had gone somewhere else. My glasses were ordered…read moreFeb 3rd. I was told two weeks on that date. I called to check up on them Tuesday the 18th. They hadn't come in. They told me then it can take 7 - 15 working days. I was in the neighborhood late in the day Friday the 21st, so I dropped in. Surely they are there and just hadn't called yet. Nope. They gave me the excuse the frames had to be ordered and hadn't made it there yet. My son ordered the same pair of glasses two days after I did from a different location and they came in last week. Who dropped the ball? Did they forget me and are making excuses? I'd think for an $800 pair of glasses paid in full by the way, not counting the exam things would have gone a little smoother. Needless to say I'm a little put off and out. I'll go somewhere else next time. ‍

What could be easier? I called in *on a Sunday* and got an appointment within 2 hours. I was seen…read moreimmediately and got an eye exam/prescription within 30 minutes. I ordered glasses through my insurance, was fitted, and they will mail the glasses directly to my door. They have a good selection ranging from economy - designer Italian frames. It's a small store (super crowded) but they work efficiently and attentively. Very pleasant overall experience.

We just bought this glasses online and plan to change a pair of lens with diopters. A lady who is…read morethe store assistant broken the nose pad during the process. And they admit it is their problem and only agree to give us $50 discount on the order. The glasses is brand new and we keep the receipt to prove it worth $230.Which means we not only can't not get the full compensation, but needing to take their services again to receive the discount. It is impenetrable that they admit their problem and can not give any "real " compensation. If anyone comes to some service for your own glasses , please notice that you may get a broken glasses with some discounts you can use in your next orders.

Love Dr Lindsey Bibler I trust my eye care to no one else. The review wants me to add more but…read morethere nothing to add to this review because I trust her with my eye sight.

I came here mid-December after my glasses irreparably broke. I had tried going to my eye doctor,…read morebut they didn't have an frames I liked and their turn around time was over two weeks. Since I wear glasses 90% of the time, I needed glasses I really liked and that I could get ASAP. I thought I had found these at Eyemart Express when I located a pair of Guess glasses that closely resembled my prior pair. I purchased them and provided my prescription, and within an hour, I was on my way with my new glasses. Although I liked how they looked, something was definitely "off." Although my prescription had not changed, the glasses gave me headaches. I thought it was because their fit was a bit off and were pinching the cartilage behind my ears. After having them adjusted a couple times, it became apparent the problem was that the bridge of nose being too narrow. The great thing about Eyemart is their 30 day guarantee. So I went back and tried to find a different pair. I spent probably an hour and a half to two hours trying on nearly every pair of glasses in their store. Sarah was super helpful and tried to help me find glasses, with no success. Obviously, I'm too picky. But every pair that I liked were too narrow and the pairs that fit, I hated. I gave up and left. I ended up buying a pairing of frames elsewhere and returning to Eyemart to return the glasses. In order to process the return, you have to go to the same location you originally purchased at and the store manager must be present, FYI. I had no problems. The one thing that lost them a star for me was customer service. Don't get me wrong, everyone was very helpful and friendly... but I was in their store at least 6 times over the course of 4 weeks and despite the fact that I interacted with the same people every time, they never seemed to remember me and I would have to explain myself from the beginning every time. Regardless, there is something about getting a pair of glasses same-day for an affordable price. I wouldn't rule out coming back here when I need my next pair of glasses.

This particular location will tell you to callback to schedule an eye exam on a specific day and…read morethen won't answer the phone on that day. I can't wait until these online eyeglass company leave you all unemployed. This location will definitely be one of the reasons why

I attempted to obtain information prior to making a purchase and the lady associate (i regretfully…read moredid not get her name) was so off-putting. I was clearly ignoring her by asking her questions and she spent more time talking over me than addressing my concerns. The "team lead" on duty was not much better. This was the polar opposite of the customer service I received at the Rookwood location. I would have completed my purchase there but they were out of stock of what I needed. I will wait for additional shipment before giving my business to Kenwood.

Long time optometry customer, last few years the customer service seems to have suffered at this…read morelocation, they way the front desk speaks to you is concerning. Time for look for a new optometrist.