Dr Cozzi has now treated my son, daughter and myself. We have found her to be thorough,…read moreprofessional, caring and easy to work with. I've been getting regular eye exams since the 1970s. I was unable to schedule with my usual doctor, so decided to use Dr Cozzi who has always taken care of my kids. She is amazing! Willing to take the time to check and double check everything, and able to explain it all while making adults and children feel not only comfortable, but welcome. Her office is in a Warby Parker that has an amazing staff, so from start to finish we were well taken care of. I am happy to recommend OIC Integrative Optometry to anyone who needs glasses or contacts.

This place is awesome!!…read more I was in need of some new specs and was looking for a unique set. The run-of-the-mill frames just don't do it for me and was looking to be inspired. Well, I found my inspiration at York Vision. First, their inventory is VAST. I don't know if I have seen such a selection in my life. Brands i've never heard of, styles I've never seen. This place honestly has it all. The sales associate (forgive me sir, I have forgotten your name) was super respectful, gave us space, shared information when necessary, and proved to have a wealth of knowledge over the materials. He also helped us with payment information and ways to seek reimbursement from insurance. I was on a time crunch, leaving the state in 14 days, and was concerned I wouldn't revive the glasses in time. The associate offered to ship the glasses to me if they did not arrive before my departure, but was pretty confident that they would arrive on time. Sure enough, the glasses were ready in record time. I absolutely LOVE them and couldn't be happier with my purchase and York Vision. Check this place out and im sure you'll be pleasantly surprised

The absolute best place to buy unique and fun frames in all sorts of styles and colors!…read more The owner, Yvette, is incredibly friendly and always willing to help. She's got a great sense of style, so if you're a bit shy and unsure what type of frame you're really looking for (like me) she can jump in and give some fantastic suggestions. Never been disappointed here, will always come back! :)

Love Dr Lindsel! She always updates herself on your chart before coming in to see you so she can…read moretalk to you without you having to go over what you just did with the assistant.

Excellent, caring service. Very well informed. Good staff. Everyone is very pleasant and friendly.read more

Long time optometry customer, last few years the customer service seems to have suffered at this…read morelocation, they way the front desk speaks to you is concerning. Time for look for a new optometrist.

I attempted to obtain information prior to making a purchase and the lady associate (i regretfully…read moredid not get her name) was so off-putting. I was clearly ignoring her by asking her questions and she spent more time talking over me than addressing my concerns. The "team lead" on duty was not much better. This was the polar opposite of the customer service I received at the Rookwood location. I would have completed my purchase there but they were out of stock of what I needed. I will wait for additional shipment before giving my business to Kenwood.

I came here mid-December after my glasses irreparably broke. I had tried going to my eye doctor,…read morebut they didn't have an frames I liked and their turn around time was over two weeks. Since I wear glasses 90% of the time, I needed glasses I really liked and that I could get ASAP. I thought I had found these at Eyemart Express when I located a pair of Guess glasses that closely resembled my prior pair. I purchased them and provided my prescription, and within an hour, I was on my way with my new glasses. Although I liked how they looked, something was definitely "off." Although my prescription had not changed, the glasses gave me headaches. I thought it was because their fit was a bit off and were pinching the cartilage behind my ears. After having them adjusted a couple times, it became apparent the problem was that the bridge of nose being too narrow. The great thing about Eyemart is their 30 day guarantee. So I went back and tried to find a different pair. I spent probably an hour and a half to two hours trying on nearly every pair of glasses in their store. Sarah was super helpful and tried to help me find glasses, with no success. Obviously, I'm too picky. But every pair that I liked were too narrow and the pairs that fit, I hated. I gave up and left. I ended up buying a pairing of frames elsewhere and returning to Eyemart to return the glasses. In order to process the return, you have to go to the same location you originally purchased at and the store manager must be present, FYI. I had no problems. The one thing that lost them a star for me was customer service. Don't get me wrong, everyone was very helpful and friendly... but I was in their store at least 6 times over the course of 4 weeks and despite the fact that I interacted with the same people every time, they never seemed to remember me and I would have to explain myself from the beginning every time. Regardless, there is something about getting a pair of glasses same-day for an affordable price. I wouldn't rule out coming back here when I need my next pair of glasses.

This particular location will tell you to callback to schedule an eye exam on a specific day and…read morethen won't answer the phone on that day. I can't wait until these online eyeglass company leave you all unemployed. This location will definitely be one of the reasons why

What could be easier? I called in *on a Sunday* and got an appointment within 2 hours. I was seen…read moreimmediately and got an eye exam/prescription within 30 minutes. I ordered glasses through my insurance, was fitted, and they will mail the glasses directly to my door. They have a good selection ranging from economy - designer Italian frames. It's a small store (super crowded) but they work efficiently and attentively. Very pleasant overall experience.

We just bought this glasses online and plan to change a pair of lens with diopters. A lady who is…read morethe store assistant broken the nose pad during the process. And they admit it is their problem and only agree to give us $50 discount on the order. The glasses is brand new and we keep the receipt to prove it worth $230.Which means we not only can't not get the full compensation, but needing to take their services again to receive the discount. It is impenetrable that they admit their problem and can not give any "real " compensation. If anyone comes to some service for your own glasses , please notice that you may get a broken glasses with some discounts you can use in your next orders.

I recently moved to Cincinnati and needed a new optimist. After conducting research for about a…read moremonth, I landed on Dr. Hamillton, Hyde Park Optometrist. My eye exam was the MOST thorough and Dr. Hamilton explained every step with precision and humor. Importantly, I learned why eye glasses ordered from lesser committed "eye professional" offices do not work as prescribed - they are made with inferior plastics - something you will not see endorsed from Dr. Hamilton. Only the best because he and his team truly care about their clients wellbeing. My research paid off and I hope this review helps you on your journey to find the right optometrist. Truly an exceptional experience!

5 stars for Dr. Guappone. 4 stars for the pushy…read moreneed-to-buy-your-glasses here pitch. -- I found Hyde Park Optometrists thanks to Yelp (see Yelpers, your contributions REALLY make a difference in peoples lives!) My husband and I actually booked back to back appointments. I haven't been to the eye doctor since I was in 5th grade, mainly because I claim to have perfect vision, but after not being able to see (especially while driving) my family banded against me and made me go (insert mad face). And I'll admit, i was mainly not going because I thought it was because I was getting older and/or possibly because I am scared to death of that eye puff machine. Basically I'm Rachel off friends in the episode "The One With Joey's Big Break" and also where Rachel goes to the eye doctor, gets some drops and everyone has to hold her down to put them in, yeah that's actually based on my life story. ANYWAY -- the doc tells me the eye puff machine is old skool and that technology is no longer in use. Now they use these super high tech camera things and it's not *as* scary. After the camera screenings etc. the eye exam was where I seriously almost lost my shit. Dr. Guappone 1) looks like Bill Nye. 2) IS THE SMARTEST MOST ARTICULATE MAN ON EARTH (well at least in the eye doc world). He didn't give me some BS medical terms. He actually broke down what was wrong in terms I could understand and even demonstrated on a model, and as a visual learner I was super appreciative of this! Also as others have said, he is very thorough. When I started off my saying I was a perfectionist, he went on to say he was too - and hence the through exam to make sure that the exam matched up to the camera readings. I just could not believe the amount of time he took to explain both to me and my husband about our situations, preventative health, and plan moving forward. It was a breath of fresh air and seriously eliminated (well almost) my fear of going to the doctor. I cannot reccomend him enough! The only negative and -1 star. I felt like the glasses selection was a bit outdated. They had some trendy designers, but not nearly enough or in the styles I wanted. Although the young man helping me was funny and enthusiastic I was put off by how insistent he was when trying to get me to purchase glasses through them. I literally just learned I needed glasses, if I have to wear them on my face every day - I want and need to find the ones I actually like! And again, as a perfectionist do some reserach first. Albeit super friendly, would lay off the sales pitch. Overall cannot reccomend this place enough and I will certainly be back for my ongoing check-ups!

The service staff and optometrists are excellent. Everyone in our family wears glasses and this is…read moreour favorite. The lenses and frames do cost more than you'll find elsewhere. Thoma & Sutton carries both frames and lenses that the competitors don't have, and you get exactly the quality that you pay for with optics. Discounts are offered with various insurance plans. The selection is deep in fashion, sport, and safety frames. The (expensive) Zeiss progressive lenses I got here have been far superior to the progressives I bought at Lenscrafters with a noticeably bigger area of focus. Since I use them every waking hour daily, for both work and play, they've been worth every penny. I'm nearsighted, have mild astigmatism, and work at a computer all day. In addition, I wanted very lightweight frames and lenses that would hold up during multiple sports. Thoma & Sutton found me exactly what I needed.

Negative stars! My family has been customers for years. Go in the same time every year, same time…read moreof day even. Today when my 12 year old and I arrived for our appointments, I was told our appointments were cancelled because no one confirmed. I spoke to 2 different individuals on 2 separate occasions that confirmed my appointments. The manager said sorry I dont agree with it but it was cancelled and someone else took the spot, I can reschedule one of you in a few weeks and put the other on a wait list to possibly be seen in a couple months. Not in anyway did she try to accommodate their mistakes. I gave proof of date , time and length of call for confirmation. No regard, no compassion, no customer service at all. I called the corporate office and no one live is able to come to the phone, only the appointment specialists who obviously dont know their own rules for appointments. This place and the rude manager both are discriminatory, unethical, and very condescending. Don't waste your time or money here.

There's a reason why Midwest Eye Center, Cincinnati, OH does not have a patient review portal. Dr…read more Maryam Naqvi performed routine cataract surgery on my husband in May, 2025 at the Kenwood office. It was anything but routine, as she inserted another patient's lens into his eye, which was discovered during his 1week follow-up visit. She completed the replacement procedure for the wrong lens, but his cornea was scratched & iris torn during the process. A Midwest Eye Center Director performed emergency surgery later that day to avoid infection of the eye; and was under the Director's care for the next few weeks to monitor his eye healing. My husband is currently under care with different eye specialists as he slowly recovers. As Dr. Naqvi smiles confidently from the front cover of Cincinnati Magazine's 'Cincinnati Top Doctors' and on its pages. One has to wonder how she can be deemed "the best" having compromised her patient's well-being through a poorly mismanaged process of care.

I was referred to Dr. Cepela Tri-State Center for sight and his team of professionals by my…read moreOptometrist and before having my procedures done my Family physician had also made a comment that he is an outstanding professional, great at what he does, which gave me such relief and conformation that i picked the right surgeon for my procedures. When surgery day came his staff at Tri-State made it easy and relaxing, they were so professional helpful made me feel so comfortable and confident that i was going to be well taken care of! I would 100% recommend Dr. Cepela and Tri-State Center for Sight and his professional team to anyone. Oh and you can expect a call later in the day from Dr. Cepela to check on you! What a wonderful experience from him and his twan!