Poor patient supervision. High staff turnover, shortage of staff, New Management that doesn't want…read morehigh risk patients. Do not take family there if you love them. Filed complaint for neglect.

This place is amazing. The staff is kind, skilled, and truly cares about the residents. Nurses and…read moretherapists go above and beyond, and you can tell they genuinely love what they do. The facility is clean, welcoming, and has a great overall vibe. Most importantly, my loved one felt safe and well cared for. I'd highly recommend this skilled nursing facility. And it smells so clean!!

I had a family member here for 3 weeks in November after a hospital stay due to back pain…read more The staff were nice and attentive which is what anyone could ask for. My family still took shifts watching over our loved one just incase. They did accommodate the food texture for someone who doesn't have teeth to "soft and moist." We were happy that the meals were mostly consumed (but it was still too salty to their liking). Physical therapy was given 4-5 days a week which helped a lot. Showers were on a schedule. The facility kept us up to-date on the progress and resources for us checkout. Note: Parking may look tough where they have a roundabout in front of the place but there's more parking to the right of it. Make sure you sign in with your vehicle information so it doesn't get towed. Thank you Friendship Manor for doing the work you do.

Horrible place to put anyone you love. Horrible nurses with attitude. Leaving patient with dirty…read morediapers for over 44 minutes. They lie about giving medication to patients even though we have proof they didn't. Allowing other patients to argue mentally unstable patients , by having a nurse take another patient to the unstable patient's room so that they can argue with and threaten the unstable patient. Please is a nightmare.

If you love your family members, don't send them here because they won't take care of them…read more If you hate your family member, still don't send them here because you will be here everyday trying to fix everything that they do and don't do (when they are supposed to). In all seriousness though, Castle Manor was by far one of the MOST stressful, infuriating and astonishing experiences I have ever had to witness from the sidelines. I highly recommend you search for care elsewhere! My mom was admitted here following an emergency craniotomy to clip a brain aneurysm. From day one I was horrified having witnessed a lack of patient safety, unhygienic conditions (food, poop and piss smeared on the walls and dust covered floors), people screaming for help because no one comes when you push the call button, flies in food (not to mention soggy, bland and overall gross), mediocre rehabilitation services, and multiple department mismanagement. Most staff members are lazy, inattentive, liars, incompassionate and worst of all incompetent. I honestly cried after my mom's first night there because of how awful it was for her. Upon admission in the evening, she was left unattended for 4 hours as she begged for her pain medication (as she hadn't had any since the morning at the hospital). They claimed her medications hadn't been delivered yet. It wasn't until I got there and firmly said she needed her pain meds that they called the NP on call to prescribe a 1-time emergency narcotic from the Medicare that she was given any relief. The issue progressed into the next afternoon where it took 5 phone calls, 6 hours of begging from my mom, and a threat to file an official complaint in order for her pain medication to FINALLY be approved and delivered to the facility. Doctor Cardinal personally called me to apologize for it taking so long and I asked him why did it take 6 hours today for us to finally get her relief. He said, "I'm not sure why, I've been on call all morning and staff only told me just now." (Mind you we had been calling and begging since 7am and he called around 1pm). Just goes to show how everyone is NOT on the same page there. Why should a person that just had their head literally sawed open a week ago, have to beg for pain meds for hours and hours when they have medications prescribed? It's inhumane. Then, she started experiencing spotty vision (that she wasn't previously experiencing post-op) as well as increased pain in her incision site. The best they can offer her? Discharge her earlier than originally expected and set her up with an appointment with her surgeon AFTER her discharge date. Seriously!? That's safe? A senior citizen who just had a major surgery and has other health complications? Why would you not extend her discharge date? Seems fishy to me. The list goes on. Including repeated missed doses of medications, missed breathing treatments, lack of hygiene services offered and people saying "that's not my job" when it TOTALLY is their job such as a social worker saying they don't help sign seniors up for caregiving services and senior transportation services upon discharge. PT is a joke. Instead of getting my mom up and walking around being active to make her lungs stronger than they were, they instead had her sitting in bed just putting rings on poles. She doesn't have a TBI!!!! She doesn't need to relearn her fine motor skills. I was called by Lucy the social worker at Castle Manor her first week there. She informed me she was going to help get my mom set up with an advanced directive so we wouldn't have to pay for it by doing it upon her release. Then her discharge date comes and Lucy suddenly changes everything she said to me prior. "We don't do Advanced Directives here, we only provide the forms." That was only one of the DOZENS upon DOZENS of flat out LIES I heard come out of staffs' mouths. When my mom expressed concern about getting to her medical appointments to Sergio the case manager because she has now lost the ability to drive and is on a fixed income his response was "try uber," in a cold and heartless tone. Never recommended any county, state or government programs that assist seniors with affordable and accessible transportation; nothing! Just a "figure it out yourself" type of attitude. Sergio, let me ask you, why did you even bother getting into this field if you aren't even going to help people access resource that you are ABSOLUTELY AWARE OF?! Bottom line: all these people want is a paycheck. They don't care about you, your family member or anyone's wellbeing for that matter. This place should be shut down. Absolutely despicable. You can rest assured I am working on filing a formal complaint with the CDPH. If you do have to come here please, PLEASE make sure you ALWAYS have an advocate for the patient because otherwise they will not get the services they need and deserve.

My mother-in-law needed a place to continue her recovery after falling down, injuring her leg and…read morethen using up her hospital time. This place (Castle Manor) was excellent. She loved it there. It was very lucky of us to have landed there. The employees really seemed to care and appeared to love working there. Even the general manager of the place stopped by. It was a perfect in-between transition for her from the hospital to assisted living.

Long overdue review since my therapist, Marg has already retired!! In 2019, Marg provided me with…read more6-weeks of physical therapy, thru worker's comp, twice a week for a pinched nerve in my neck w/pain down my left torso from shoulder to arm and lower backside. After 12 sessions, I was successfully pain free and had regained full mobility as a result of my first ever PT experience in my 50's! Fast forward 2 years later, and I've sustained a new injury in my right shoulder this time! Talia is now my therapist and although it's only been 2 sessions, I've been making great progress so far! Like Marg, Thalia is so personable and I feel like I'm in such capable hands. Discovering the back rooftop parking on the third level is a major game changer in much easier access here!!

This is the worst customer service from a hospital. I have to wait hours to get a call back from a…read moreperson for a prescription refill. Just to get a call back two days later saying I had to schedule an appointment. All they left was a voicemail without much detail other than just to call back to the same number and then I have to wait for another call back from another actual person. I have yet to get my refill, it wasn't this awful customer service from before covid.

Went to my first ever AA meeting here a week ago as an observer. Great experience. Great people…read more Great staff. Great facility. An incredible asset to the Chula Vista community. I can only hope this organization receives more funding to be able to help out more people.

Love this recovery AA meeting I found my higher power…read more I've been to many AA programs And this is my favorite

Dr emery and the staff are so nice ! They make sure I get the treatment I need . And now I'm…read morefeeling better

This is an outstanding chiropractor! Got in a car accident a couple of weeks ago and was referred…read morehere by my attorney. Very professional staff and very good treatment is given here. I'm satisfied so far with my treatment, I would highly recommend this place to anyone that needs treatment for pain relief.

I've tried to get sober for 9 years and couldn't figure out how to STAY clean. My poor family tried…read moreeverything and things started to feel hopeless. I checked out Casa Pasifica and instantly loved the vibe. The guys at Casa P got me plugged in with the fellowship and I was able to find my tribe. That was the key for me, getting through the steps and finally doing the things I loved again. (Surfing, skating, climbing, and playing music) If you've been struggling with alcohol and addiction you owe it to yourself to check these houses out. Best investment my family has ever made.

Where miracles happen in Cardiff & Encinitas. Casa Pacifica…read moreis an absolute first class facility that demands focus and personal growth. Tommy and Jon run a structured home environment that encourages personal growth and development. These guys are amazing and they will keep the momentum going on an individuals journey towards freedom from addiction. Casa Pacifica was a referral from a respected Del Mar program that helped our loved one. This sober home puts a lot of focus on personal fitness and health both emotional and physical. They have fun activities every weekend, meetings every day, GYM every day, group processing and individual counseling. Basically learning how to live a sober productive life. Encouraging growth and self improvement and there are no exceptions. If your not ready for this they will spot it and you will be asked to leave. Tommy & Jon are fiercely passionate about sobriety and continuity in your home life and environment. 5 stars across the board - one year later my son continues to stay true to himself and his sobriety. He will be two years sober in October 2019. The guys here Jan, Jon Tommy helped show my son how amazing life is Sober and they continue to be rock solid and I am so grateful to witness my sons growth and sobriety.

Love the service! Awesome place with friendly staffs. all the therapists and nurses are outstanding…read moreand very caring people. Highly recommended!

My Plantat Faciitis gone. My physical therapist did a great job. And office experience are very…read morewelcoming and they're so hospitable appreciated their kindness And their treatment. Thank you so much for the hel. My pain gone

I would highly recommend this specific spine & Sport location. I really love the staff here and…read morejust being in a great in environment. I would love to specially thank my physical therapist HOPE and the rest of the staff I've worked with or that have worked with me in getting myself back to feeling good and better about myself and pushing me to do the work when i first came and had back problems they showed me ways to fix it and strengthen my back and let me tell you the stretches and exercises I've been doing really helped drastically i couldn't bend over and touch my toes or the floor and now i can happily say i can and i was really shocked but soo proud of myself being it have been years that i couldn't do that and i thought it was permanent and i started doubting myself but going to spine & sport and the staff gave me confidence that i can do it. My advice to people who are in need of help physically and don't no what to do or where to start i highly recommend going to physical therapy and go to spine & sport you'll thank me later