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    Columbia, TN

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    2 years ago

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    Ask the Community - Apex Recovery

    The Ranch Tennessee Treatment Center - Ropes course is part of experiential at The Ranch.

    The Ranch Tennessee Treatment Center

    2.9(61 reviews)
    31.3 mi

    The Ranch absolutely changed my life. It gave me a space to heal, grow, and perspective on how to…read moreturn away from my addictive behaviors and start living a healthy life. ***Disclaimer: no addiction treatment center is perfect, and The Ranch is far from it. But I'm giving them 5 stars for ultimately helping me achieve the goal I set out for upon coming here: to find peace and hope in my life. PROS: -Therapists. They are genuine, caring, and skillful. I learned so much about myself through them and was given the tools to begin my recovery journey. Special shout outs to Matty, Rob, Dr. Kirby, Jeff, Lene, Charlie, Tracey, and all of equine staff. -Community. The men in my house were supportive, understanding, nonjudgmental, and an essential part to my recovery. -Staff, such as BHTs, nurses, medical providers, etc. They gave me so much wisdom and support. Shout out to James, Jamie, Kevin, Kendall, Jason (provider), and Jennifer (nutritionist). -Scenery. It's a beautiful part of TN and I saw some of the best sunsets in my life there. We also gave names to the cute deer and gophers roaming near our house. CONS: -Unorganized. This medical facility's schedule and communication system feels like it's run by monkeys. We occasionally missed appointments because of miscommunication. Transported to the wrong house sometimes. Had issues getting my medical needs met sometimes due to lack of communication. To this day, I am still waiting to get an email back from my case manager, Mary, for important information about my short-term disability. -The Ranch has 95% amazing therapists on staff. However, I did not like the way Lenny (Thanksgiving Day therapist) and Sigrid (Saturday therapist) ran their sessions. Lenny cut clients' shares off short and her sarcasm was very rude. Sigrid could not take control of her classes from rude clients and was not engaging to listen to. -The Ranch also has 95% amazing BHTs, medical staff, transport crew, etc. However, I did not like my experience with Marsha. She is a BHT for the men's houses and treated us like children. I understand I am an addict, but that does not give you permission to talk down and patronize me. -Small, but sometimes inconvenient and absurd rules, including corporate taking away campfire privileges due to past clients' behavior, limitations on what groceries they would buy for the houses, and having my shampoo and conditioner locked up for a time due to certain chemicals in it. ***Overall: recovery truly only works if I am willing to work my recovery. Even the most pristine, Cadillac of recovery centers will not help me if I am not willing to accept the help given. Nothing changes if nothing changes, so if I wanted my life to transform, I needed to be willing to radically change the way I believe and behave. Notes to corporate: If I had a million dollars and could change anything about The Ranch, it would be the communication, connection between corporate leadership and staff members working directly with clients, and the aftercare plan structure. I felt this constant frustration from lack of communication and how it affected me as a client. I had to ask BHTs to send out daily reminders to other staff members to get anything communicated, whether that be scheduling medical appointments, seeing my case manager, etc. I missed my 1st trauma therapy session because somewhere in the chain of communication that information was lost. I've been transported to the wrong places several times during my stay. I also felt like corporate was constantly implementing rules without considering the true needs of clients here at The Ranch. Fire privileges were taken away because past clients decided to be stupid and throw gas canisters into the fire. It was sad to see clients not able to have proper going away ceremonies by the fire. Lastly, I am glad I have connections to 12 step programs before entering The Ranch because the only thing my case manager set up was connecting me with a therapist. I am still waiting on paperwork to finalize my short-term disability.

    HORRIBLE experience. Staff allows other patients to police each and bully them and does nothing to…read morestop them or prevent it. The therapy is a joke, most people leave never 1x having a riding lesson, they cancel you're individual therapy every other time because they're running late, and only go to 1 AA meeting a week. The houses are run down, showers remain broken and backup for weeks. It's more glorified babysitting than a rehab.

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    The Ranch Tennessee Treatment Center - Experiential group therapy.

    Experiential group therapy.

    The Ranch Tennessee Treatment Center - The Ranch drug rehab is located on the Piney River.

    The Ranch drug rehab is located on the Piney River.

    The Ranch Tennessee Treatment Center - Individual Therapy.

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    Individual Therapy.

    Southern Hills Family Medicine of Brentwood - Dr. Shannon C. McDonald

    Southern Hills Family Medicine of Brentwood

    1.0(4 reviews)
    35.3 mi

    I am very disappointed with Dr. Mcdonald. I began seeing her a couple of years ago when I first…read moremoved to Nashville. From the beginning I felt she was rather unfriendly and someone I was hesitant to speak to about medical issues. I had already tried a couple of physicians prior to Dr. McDonald and was getting discouraged with the process so I decided to continue seeing her. Recently I was sick and scheduled an appointment with her. I cancelled due to feeling too ill to drive the 30 minutes to her office and asked to reschedule. I ended up cancelling the rescheduled one after finding an over the counter medicine to combat the illness. Today I came home to a letter stating Dr. McDonald would no longer be my physician due to no-show appointments. The appointments that I called prior to and let the front office know that I would not be attending due to my illness subsiding. This upset me greatly because the process of finding another physician (especially with a long list of medication and mental health diagnoses) can be very stressful. The judgement and pretentiousness of that office astounds me, and the fact that a patient can be dismissed after rescheduling/canceling an appointment is baffling.

    A few years back I found myself in a pinch when my PCP had to suddenly retire due to an illness,…read moreand I had not yet found a new PCP to replace her. A Minute Clinic NP referred me to Dr. McDonald for a follow-up. I'll admit, I was very hesitant as I wanted to stay within the Vandy Group of physicians. But feeling as though I had nothing to lose, I gave her a shot. For roughly two years, Dr. McDonald and her staff provided me with great care. It was easy to get an appointment on the fly, as well as navigate to and from appointments. Unfortunately, this came to an abrupt end. I found myself reminding the staff over and over again of my allergy to one particular medication. Lo and behold, right before a holiday weekend, I drove to the pharmacy to pick up my prescription her office had sent over. The pharmacist advised his records indicated I was allergic to the medication prescribed, and he refused to fill it. Sure enough, it was the same medication I had reminded the office of on numerous occasions. So there I was...a few minutes after 5pm on a Friday afternoon...frustrated. I took the pharmacist's advice and called the doc's answering service. I advised the call taker of the situation, but she advised she could not page the physician on call over prescription matters. I reiterated to the call taker that the office had already called in the prescription (non-narcotic by the way), but had made a mistake. The call taker then again refused. Five days later when the office reopened, the office staff seemed anything BUT concerned over the matter, and half-ass apologized. As a result, I shall no longer use or recommend their services.

    Apex Recovery - rehabilitation_center - Updated September 2026

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