Rob and Amauris were great and walked us through everything we needed. The assisted with everything from the damage to the insurance claims

Their sales people come door to door and try to take advantage of elderly people. Telling them there was a hail storm after-hours and show shingles broken. They send someone on the roof which if it was my house I would call the police if someone went on the roof without my authorization. Trying to say they can bill the insurance. Rob called from 407-218-9494. read more

Apex Roofing and Restoration - Rob their salesman who goes door to door keeps harassing me via calls and text even after I blocked his number. - Roofing Near Me - Longwood, Florida

Worst canvassing job i have ever to my fellow people out there don't waste your time with these idiots you spend most of your time going to the Villages in Florida shadowing 2 different people the first day and then you are cut loose on your own to walk through the wealthy retirement community of the Villages I only lasted 2 day and then the company lies about training pay so I just wasted 2 days in the Florida for no money and now I am currently deeper into debt this company needs to be shutdown read more

Horrible experience -- do not recommend. Initially, this company was communicative and provided clear information. They were quick to replace our roof, and at first everything appeared to be going smoothly. Unfortunately, our main point of contact left the company shortly thereafter, and communication completely deteriorated. The replacement contact was essentially nonexistent. After that point, it became extremely difficult to get calls returned or receive any updates regarding the remaining work we were considering. We later discovered two leaks that were caused by the roof replacement. It took months for these issues to be addressed, during which time water damage occurred inside our home. While the company did eventually cover the cost of repairing the interior water damage, the lack of urgency, accountability, and communication throughout the process was incredibly frustrating. To make matters worse, we were told that one of the leaks was not related to the roof. Based on that professional assessment, we hired another company to fix what we were told was the issue--spending thousands of dollars out of pocket--only to later discover that this was incorrect. The roof itself was the problem all along. Once Apex finally removed and replaced the affected area of the roof, the leaks stopped completely. This should have been the first step and would have saved us a significant amount of time, stress, and money. Adding to the frustration, the company did not contact us again until nearly a year after the roof was completed, at which point they demanded payment of the remaining balance and threatened to place a lien on our home--without providing any formal written notice. In our state, liens require proper notice and must be filed within six months of work completion, neither of which occurred. I requested a credit for the out-of-pocket expenses we incurred due to their negligent misrepresentation and failure to properly diagnose and repair their workmanship, but have yet to receive a response (shocker). Overall, the lack of communication, accountability, and professionalism made this an extremely negative experience. I do not recommend this company and will not work with them again. read more

High pressure door to door salesman was terrible. I will not do business with people who are pushing you to do an insurance claim when it's not needed. Asked salesman to leave numerous times and he refused to leave until after I had to notify the sheriff's office. read more

Jeff Phillips After the tornado in Deland (about 5 years ago) my mom used them. Took almost a year to get a new roof on a small (no valley's) home. Just two flat sides. The insurance wouldn't pay their ridiculous estimate (25K). After a year of blue tarp on the roof, they finally came down to 21K and did the roof. 4 1/2 years later a previous water spot bled through the kilz and white paint in her living room. She called them to investigate it and they told her that she needed a whole new roof (again-4.5 years later). She literally had her checkbook in hand to write them a check for a new roof when I popped in to visit her. I asked what was going on and he gave me a song and dance that the wind had lifted the shingles and ruined the tack strip on too many shingles to fix. The guy/salesman in the white truck is a con-man and a POS ripoff. Stay as far away from this company as possible. Seriously thought about pressing elderly abuse charges- because of my mom's age. Pending Learn more read more

Had Apex come and look at my roof after the last hurricane. They were very professional and super helpful. Was quoted a fair price and the work came out great! Lindsey was a life saver! read more

We had an amazing experience! Our roof was over 20 years old when we got our house, and we knew we needed to replace it but didn't have the funds to do it. Apex came knocking at our door and it sounded too good to be true, so we were skeptical. But it was our only option so we looked into it and it did not disappoint! From the amazing team to the roofers and the office support, we would tell everyone to use Apex now. Gavin was so kind and informational to get us started on the roof process. Antonio stayed with us through the process to make sure everything got done well and checked in always if we needed anything. Jamie in the office was always a quick phone call away to help with any questions we had and helped us with all of our paperwork. Our roofers worked hard and cleaned up afterwards so well! We had an exceptional team and our roof looks amazing! read more

Horrible roofing company. Scamming people like my elderly neighbor. They have outdated forms stating that Florida is still under a state of emergency. Contingency signed in March 2025. Can't believe the tactics they are using. Steer clear read more

My new roof is is beautiful. I didn't think my roof was ready to be replaced but Lindsey Tessier was very helpful in breaking down and going step by step with me on how the process of my insurance and the replacement of my roof would go. She was very professional and quick to answer all of my questions. I will recommend Apex and Lindsey to my friends and neighbors. read more

I recommended this company to my uncle and can say, without hesitation, that I would absolutely recommend this company to another family member or friend. They were responsive and clear throughout all stages of this process. They were transparent in regard to expectations and pricing, which is a key piece for me and something I found other companies to be lacking. I can see Lindsey mentioned in another review here and have to say, she was an integral part of our project as well but, it's clear that the company itself takes great care in their work and customer service. Thanks for your assistance and your diligence in ensuring our needs were met. ​ read more

This has been the worst experience, ever. I should have known when they came like sharks to my door, but the roof was old and did have hail damage. Did I get a new roof? Yes. Does it still leak? Yes. Is it the SAME leak that ONLY occurs with very hard rain, so it had been months before it leaked bad again? Yes. So is it out of warranty? Yup...you guessed it. They came out and "fixed" it once, but since that was done and the warranty is up, too bad. Now I'm stuck with a leaking chimney and hundreds of more dollars in sheetrock/ceiling texture repair. During the process, they would just show up (not scheduled), they left a ton of materials on my property, and overall had ZERO communication skills. Maybe you will have better luck, but I wouldn't recommend them to my worst enemy based on my experience. read more

There were so many problems. Do yourself a favor and hire someone else. This company cuts every corner I can think of.

Apex sent 2 young girls to my home a day before Helene. They said my wife told them about missing shingles (a lie). They did a 3 minute roof check and produced a small torn off shingle. After pushy sales pitch I sent them on their way, later checked my roof and could not find any issues, not even curled shingles or missing shingles. So I strongly suggest record them if they come to your house. Attorney General and BBB will be your next call. read more

My nightmare started with Apex Roofing on February 2, 2022. I signed a contract with them because they said it would cost me no more than $1500, my insurance deductible, to replace the complete roof that had damage from a September 2021 storm. They said they had an attorney that would fight for me if my insurance refused. Well, Allstate refused to pay, and Morgan Law Group took over. The Attorney Philp Rhodes and most of the staff there are the most unprepared people to give you a status of what's going on with my case! I still have a damaged roof as of today, August 3, 2024, and am going through my 3rd hurricane season with it. A chunk of the shingles blew off during hurricane Nicole in 2022, hitting my my prestine condition 2019 Camry scratching the paint and glass sunroof. My Geico insurance refused to pay for the damage, saying this is a home insurance issue. The attorney was sent pics of the damage, and I told him to get Allstate to pay for this, too, or get a denial letter from them so I can go back to Geico. No results there either! So now here I am at 63 with a replaced hip, having to replace my own tarps on my roof because Apex said they would do it if I paid them $450! These blue tarps last about 3 months if you're lucky. So long story short, if you want destroyed nerves and with zero support, then the Apex Roofing & Morgan Law Group is the team to go with. read more

Apex Roofing and Restoration has been a nightmare and their referral of Morgan Law Group as only increased the dissatisfaction with my experience. Many of my calls and emails got no response. Apex Roofing prices were off the chart. Morgan Law Group took 25% of the settlement and denied me a copy of their billing despite our agreement of 10% plus expenses. Apex will take 15% of the settlement. It is my opinion that Apex Roofing are scammers. I would not recommend Apex Roofing nor their cohort, Morgan Law Group. read more

I love having a company I can stand behind. Everyone is professional and knowledgeable and the employees do their best to put the homeowner first. I would never recommend another company. read more

STEER CLEAR OF APEX ROOFING!! I had apex come to our home and tell us there was hail damage in our area that likely impacted my roof. PLEASE NOTE: My roof wasn't leaking prior to this and had no visible damage that I could see. However, we went forward with replacing the roof as it was several years old and we knew a neighbor had done the same. Fast forward to three weeks after the installation of the new roof by APEX and we discovered a minor leak while in the attic on this "BRAND NEW" roof. Apex came out and supposedly "fixed" the issue, which they told me was due to their roofers FORGETTING to seal certain areas of the roof. I was upset, but at least pleased that they apparently "fixed" it....Unfortunately, that wasn't the case...Fast forward several months later where we discovered the leak had still been there this entire time because this recent heavy rain resulted in our laundry room CEILING CAVING IN at the EXACT same spot they originally came out to "fix" three weeks after initial install. Now I have a 5' x 5' hole in my ceiling, a brand new roof that still leaks, and roofing company that refuses to honor their warranty. In fact, Apex refuses to even come out and look at it. This is still the case even after my home insurance adjuster came out and confirmed the leak is a result of poor workmanship during install and NOT a result of any type of exterior wind, hail, or rain damage. So prior to them knocking on my door about hail damage, I had an existing roof several years old but with NO ISSUES and NO LEAKS...now I have a BRAND NEW 1 year old roof that leaks, and a 5' x 5' hole in my ceiling. I would be in so much better shape if I would have never answered the door that day. PLEASE STAY CLEAR OF THIS COMPANY!! WORKMANSHIP IS POOR, CUSTOMER CARE IS A JOKE, AND THEIR "WARRANTY" MEANS NOTHING. read more

Please please please. Run as fast as you can away from this company. There is no value as they charge your insurance double the amount. They do not respond to leaks caused by their crews. When they do show up to fix leaks their guys talk about the shitty work because they didn't realize they are the company that did the job. Still have a leak and no response from apex roofing. Please please please run away from them read more

Absolutely the worst experience of ever having a roof replaced and this was by far not my first rodeo. From being unresponsive to taking 3 years to resolve the claim to not being helpful at all with the installation and details. Do not go with them; only if you want the worst nightmare to get your roof replaced. Very disappointing! read more

Was referred to APEX by a (former) friend. Salesperson was high pressure. Told me all sorts of wonderful things about APEX and how customer friendly they were. WRONG! Lied about cost of roof. I signed an assignment of rights giving them the ability to sue my company if they didn't approve the claim. Which is what they did. DO NOT SIGN ANYTHING WITHOUT AT LEAST A 24 HOUR COOL DOWN PERIOD WHERE YOU CAN RESEARCH THEM. Now I cannot get insurance (I got cancelled by State Farm after APEX sued them) because I look like a problem customer that does business with these shysters. Run away and find a good LOCAL company. These guys are locusts. read more

I am in Citrus County. I just had another ROVING ROOFER at my door. A young fellow, red shirt, white car. What are you selling said I? Answer: I am not selling anything. Sure said I! What do you want? I asked. Answer: We are in the area blah blah blah. What company are you with? Answer: APEX Roofing. Where are you based? I asked. Answer: We are all over he said. I responded: Typical, you offer a 50-year warranty but when the customer has forked over their cash you are nowhere to be found, Go away before I... ((There is an Apex Roofing and restoration based in Longwood Florida)) I did not see him coming down my driveway, else he would not have made it to my door. read more

The guys keep their word. promised it all done in one day and it was. very polite and nice. helpful with insurance. cleaned up everything. I would recommend them to anyone I know. Debbie read more

Dominic (Daytona Beach location) showed up at my front door offering a free evaluation of my roof for possible damage that might warrant a replacement, to be covered by insurance carrier with but a $1000 deductible. He took less than 2 minutes on the roof to determine it would warrant replacement with nothing but the deductible as my portion of payment. I explained that after hurricane Ian I had the insurance company inspect the roof and they found it had no appreciable damage. I refused to sign the SERVICE AUTHORIZATION CONTRACT & LETTER OF PROTECTION before discussing it with my insurance agent. Reviewing the contract, it states "Client agrees that any portion of work , deductibles, betterment, depreciation, or additional work requested by the undersigned, NOT COVERED BY BY INSURANCE, must be paid by the undersigned on or before it completion." As pointed out by my insurance agent, since the insurance company had already denied the claim, it would thus again be denied and I would have been stuck paying the full amount of the roof replacement. There was nothing Dominic could have said to assure me otherwise. My roof is but 11 years since replaced, also making it questionable that there was damage enough to warrant the replacement. I don't trust these people one bit. read more

Terrible experience. A man named Derek Contestato left a card on my porch after Hurricane Ian. I called about a repair to my roof. He came over and had someone call me later, a man named Liam. He came to the house, and we agreed on a price. He did the repair, and guaranteed the work until I leave my home. I paid him $1200. Next time it rained, it was still leaking. Liam came back and did a leak test, determined exactly what the problem was and said he would be back. Then no response to my calls/messages. I contacted Mr. Contestato and he said he would get info as to why. Then he also stopped responding. It still leaks water into my home when it rains. I am a widow and single mother. $1200 is a lot of money to me. Stay far, far away from this company!! These people have no integrity. read more

Two men with Apex knocked on my door this afternoon telling me they can offer me a FREE roof! I didn't laugh, but I told them this was an HOA neighborhood, with NO Solicitation, and they said they were not soliciting. I told them that yes, they were. I asked if they had a permit to solicit, and they said they didn't need one. Whoever is in charge of APEX in Port Orange area, explain to your worker-bees, that if an HOA community, with NO Solicitation, they need to respect this. I already have a roofer in mind for roof replacement. Astro Roofing, Jimmy. read more

Typical door-to-door snake oil salespeople and insurance claim scammers. They lied to the guard at our gated community saying they had an appointment, then once they got in, they harassed several residents and tried to trick others with their "free roof assessment." They were told to leave and wouldn't, we had to call the Sheriff's office to come kick them out. Whey they heard the deputies arrived, they ran like scared little kids. LOL!!! Avoid these losers at all costs, and don't believe all the fake 5-star review they astro-turf their site with. read more

Definitely would not recommend. It has been a nightmare from day one. Can never speak to anyone when I call, have to call repeatedly before I get a return call. Brad Mauch is the only one who responded right away. Roofers messed up the drip edge and when they came to replace it they took all the debris and put it in a neighbor's dumpster. Without asking! Was told about incentives fir using them in the beginning. Haven't seen or heard of anything since I signed on the dotted line. read more

Apex Roofing and Restoration - Roofing Near Me - Longwood, Florida

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Once my project was paid for it became almost impossible to reach anyone even with simple questions about the installation. Fast forward a few months and my new roof is leaking. Same problems, can't get a hold of anyone, there website doesn't even have a contact number for anything except new customers. read more

Tried contacting this company through the phone number listed and went through each number and department with no answer. Phone gets disconnected before you can redirect. They had 4 people going through our neighborhood - when I was outside I asked if they were soliciting- was told they were going to customers houses to check on them. Apparently it is not pre-existing customers- and they dont read when coming into the communities as there is a sign posted- No Soliciting. read more

their "free" and "no obligation" quote will turn into 15% of your insurance settlement if you choose not to use them. their prices are 150% the pricing of other roofing companies. DO NOT engage this company. read more

Apex received my insurance settlement check, after mortgage co and myself endorsed it as my insurance company UPC was on the verge of going insolvent. They got my 23,000 check deposited it. Waiting to hear if it will clear. Got confirmation from insurance company it did. I have proof and copy of cashed check. So attorney who Apex referred to also got 9,000 who cashed fine. I either want my funds back or my roof replaced ASAP as I can't get new insurance without the replacement. read more

I'm impressed by the quality of service I received from Apex Roofing & Restoration. They took care of me and kept me informed throughout the process. The workers who installed my roof were very professional and courteous. The installation was so quick. The quality of the shingles is great. I highly recommend them to anyone who needs a new roof. read more

We had damage to our roof from a hail storm they had us on schedule and done within 2 weeks! Awesome Company

Teenagers are working for them, teens will do what they want and when they want to. Supposedly maybe get more qualified personnel

Triana knocked on my door today offering a free roof inspection. She only took about 15 minutes and came down to tell me great news that my roof is in great condition. I've been scammed before but it makes me happy knowing there are reputable companies who won't lie to get a sale. read more

These people come by and give you a "free roof inspection" and then tell you that you need a new roof...even when you do not. They volunteer to file the claim, of course. Stay away from them. read more

It says "no soliciting" and you knocked on my door to ask me to file a lawsuit against my insurance company. No thanks! You can't read or follow directions and NO, I'm not scamming the insurance company. read more

My roof was installed in a timely manner, although the insurance company messed up with allotted amount of shingles. The company got the needed shingles to complete it. I have to have the shingles replaced again due to the shingle manufacturer sending out the wrong lot which showed a difference in color. Not a problem. The one thing I will say for Apex is the need better communication with their own people. The right hand doesn't know what thr left hand is doing. I am really pissed about the roofer shooting roofing nails in my brand new fascia! But to Apex's defense they are rectifying the problem. read more

APEX installed a new roof on my house, but the entire process has been very long and painful. They do not respond to phone calls or emails in a timely fashion. At first I received weekly calls on the status of my project, but as soon as the insurance sent the first check, the communication became very infrequent. They also took a long time to remove the dumpster after the roof was completed and did a poor job of cleaning up the nails/garbage around the yard and on the driveway. My roof was installed 7 weeks ago and I have been calling and asking for information about the final breakdown of the project and final bill. Finally, today a very nice lady from the corporate office called me and was finally able to answer all of my questions and provide me with the details I was looking for. read more