This facility has the most amazing employees! So much so that I'm actually sad my therapy is…read moreending! Both of the therapists are knowledgeable, professional and kind. They care about you and your recovery and it shows. I highly recommend this location.

From the owner: Athletico Physical Therapy provides the highest quality physical therapy and rehabilitation…read moreservices to communities throughout 24 states and the District of Columbia, with convenient locations close to home or work. Athletico is committed to our patients and referring physicians through our patient-centric focus, positive work environment, attention to quality and high standard of care. Athletico measures patient outcomes and satisfaction and is dedicated to continuous improvement. Our services can include physical and occupational/hand therapy, workers' compensation, pelvic health therapy, concussion management, athletic training, and more.

My wife Tiffany was a patient at The Rehabilitation Institute of Southern Illinois for 10 days in…read more2026. Unfortunately, her stay was marked by disappointment and several eye-opening incidents. Upon admission, I was concerned that no transportation was provided, forcing me to transport my non-mobile wife myself from the hospital to The Rehabilitation Institute of Southern Illinois. We then experienced a significant delay in receiving assistance upon arrival at the facility, and I ultimately had to move my wife to her room myself to prevent exposure to freezing temperatures. The initial room assignment was also problematic, as a visibly and verbally upset individual appeared outside our room, disputing the placement of a bed. The head nurse intervened and resolved the issue. I was also alarmed to discover that it took 7 minutes and 22 seconds to receive assistance after pressing the call light. I immediately expressed my concerns to the nurse and negotiated an agreement to place a seizure rescue inhaler next to my wife's bed as a precautionary measure. I emphasized to the head nurse that patients with epilepsy are unlikely to self-administer medication during the initial phases of a seizure. The staff seemed uninformed about treating patients with epilepsy, citing a targeted response time of 5 minutes after a patient presses their call light. However, this is inadequate, as a seizure typically lasts between 30 seconds and 2 minutes, and a seizure lasting 5 minutes is considered a medical emergency. I was so concerned that I sent a letter to the CEO, highlighting the need for improved protocols, including the installation of video cameras in patient rooms to enable visual checks. I also suggested that the current response time is inadequate and potentially life-threatening. Unfortunately, I did not receive a response. Furthermore, the nurses' aids we encountered during Tiffany's stay were unprofessional and inexperienced. For example, when my wife requested to be moved to her chair to eat the morning meal, she was told 'no' in a flat and direct manner, and the aid promptly left the room, shutting the door forcably behind her. This behavior frightened my wife, who sent me the following desperate text: Please hurry please please! I cannot believe how I was just treated! I'm afraid PLEASE hurry Babe! When I arrived at the facility, the head nurse informed me that my wife was lying, as the aid denied the incident. The matter was essentially dismissed, with the only consequence being that the aid would not visit my wife's room again during her stay. In conclusion, while the facility is relatively new and in good condition, the staff seems divided, resulting in poor service. For instance, the facility did not have access to the seizure medications my wife was taking, forcing me to bring in the missing medications, which was a nightmare to get approved. True leadership is needed to address these issues, and if not addressed promptly, I fear that we may be reading about a tragedy instead of a remarkable recovery story.

My wife has been in this Center for 3 full days. We are now on day 4 now. The staff for speech,…read moreoccupational, and physical therapy are wonderful, attentive, and reliable..so far. I am only giving two stars because of the people who do therapy. The larger issue is the nurses, techs, and basically everyone else who is there to care for your loved ones in-between therapies. The responsivness for bathroom breaks (especially when they are given drugs that make them go #2 more) , water refills (hydration), bed alarms (if you get up and are not supposed to), and pull cords in bathrooms is, in a word, HORRID. My wife, as an example, hit the call button (which isn't a 2-way communication system. It just sends an alert that a room needs help. I'll come back to that, and then someone is to come help) and it took them 15 mins to come get her to go potty. Then they had to put her belt on and make her use a walker even though she was about to explode, and then LEFT HER there (not supposed to) on the toilet and when she pulled the cord in the bathroom to come get her they left her sitting there for 30 MINS. Her legs fell asleep. The level of responsiveness at this facility is akin to a bill getting passed in government. It takes a LONG time. They have almost no sense of urgency. I walked by the nurses station as I heard alarms going off for rooms literally a stones throw away, and they were engaged in conversations and laughing, like the world around them fell away. As if the nurses station was magically surrounded by a soundproof barrier. I'm going to be doing everything I can to get her the F out of there and at least I know at home that my kids and I will be taking better care of her in between her therapies and they could possibly even think of. If I were you and I had a choice of a place to take my loved one to a rehabilitation center, I would avoid BJC or Encompass health facilities at all costs. The healthcare at BJC wasn't much better when it was getting towards time for her to check out they acted like she was a pariah. They even left her at the exit of the building sitting on a stool, not in a wheelchair, to put in a car because they needed the wheelchair back and I had to basically help her get to the car they couldn't even have the decency to wait for her. So, it seems that anywhere related to BJC is something to avoid, unfortunately.

I have received services here several times after injuries or surgeries. The therapists here are…read moreprofessional and well-trained, and have done wonders for me! I strongly recommend them to anyone!

From the owner: Experience the power of physical therapy with SSM Health Physical Therapy. Our physical therapy…read moreteam will design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

Came in for groin pain from shoveling snow and my doctor recommended PT. Staff is very friendly and…read morehelpful, letting therapist know when you are checked in. All therapists were conversing with their patient about what they were doing and why. No over-pressure to make sure you do what they want you to do. Rosh was very kind and helpful in making sure that I understood what was needed and why. I would recommend this facility to anyone needing PT.

When looking for a place for physical therapy, you need to choose Athletico Physical Therapy!…read more The physical therapists at Athletico are more than physical therapists. Their friendly approach will make you feel like you are working out with your friends. The atmosphere that they create makes the whole physical therapy process fun. I truly enjoyed my time at Athletico. The therapists are highly trained and knowledgeable. They will get you back into shape. I can tell you that I always had a pleasant experience at Athletico Physical Therapy. If I have to ever get more therapy, I know where I will go. I will always choose Athletico!

The worst rehab center! Some aides don't want to help the patients and have bad attitudes and treat…read morethe patients poorly. They don't give the patients water regularly. They don't offer showers or bed baths. Our loved one has been there for 4 days without getting washed up. Today a stupid nurse tried to give me the patients medication. She never attempted to check an armband. When I told her I wasn't the patient, she got angry and tried to force me to take it. I reported it and hours later the dangerous nurse is still on the floor working. Administration is constantly making excuses. DO NOT SEND YOUR LOVED ONE HERE. IT IS DANGEROUS

Great care, clean, friendly staff helped my dad in rehabilitation. He didn't want to be there at…read morefirst, but they won him over! I have seen other facilities and how shorthanded they are. MCC is a cut above!

i completed PT on my back last week and could not be more pleased with the result and the response…read morefrom Jordan and his staff at this conveniently located Shiloh location. From the first day on, I was impressed with their focus and attention to detail while rehabbing my lower back. Each visit began with a Q & A from Jordan regarding how i felt I was progressing. I observed that ALL clients received the same personalized attention. All are made to feel welcome from the beginning of each session to the end. Laura went above and beyond several times to assist me with administrative type requests. Jordan did the same to be sure that I had access to the straps, bands, and other equipment to continue therapy at home. Kayla was always around to answer questions and be sure that things were moving. I absolutely recommend this facility.

I went in to rehab my shoulder. Jordan was very helpful and patient with my questions. The entire…read moreoffice staff are very friendly. It was extremely helpful that they were flexible and accommodating to my schedule. It isn't always easy to find time to add rehab into the mix, but Jordan and team make it easier than the rest. I highly recommend Athletico and especially the Shiloh location!

This place is by far the most amazing pediatric therapy establishment I have been too. We use to…read morefrequent St. Louis Children's Hospital and we thought that was amazing. Every therapist is so caring and informative. My kiddo always comes out of therapy with a little project she did, and it always astounds me that she can do things I never knew she was ready for. We currently attend PT, OT, and Speech here and I absolutely love every person! I will never leave this place until my daughter graduates from pediatrics to the adulthood. Ask for a tour and i promise you, you will be wondering when you can start!

Overall AMAZING! this place does it all for my daughter. she has many appointments that my wife…read morereviewed and mentioned so i am just going to put on here a little piggy back review. with my overall impression of this place being Fantastic, its clean inside open areas to work with the kids, all new, ...outstanding,.. great... not enough compliments i could give here. if you have a child with special needs or anything they offer on he LONG list of things they take care of here....then take your child here for the best care

Probably the best doctor I've"ve had in a long time. he does not make me feel bad about my health…read moreor brush me off when i have a concern. like i have had other doctors do. very friendly. and makes me feel like legitimately cares about his patients. i am overweight but i am healthy. he does not automatically tell me to lose weight just for walking in the door.