I asked around for a security system/ cameras to be installed and MPI was recommended. I called and…read morethe receptionist was able to connect me with Kevin the vice president, he was able to meet me the very next day. We met up in the morning to do a quote and talk about what I was interested in. I had a tight schedule and was planning on flying off island for a few weeks. Kevin was really professional and able to email me a quote shortly after our meeting. I figured they would be booked and planned to schedule a few weeks out for installation. Understanding my schedule Kevin was able to come later that day with his service manager Doeane to take care of the installation. Doeane made sure to go over the setup/ operation of the alarm in detail and made sure everything was working properly. Kevin was committed to making sure that I was comfortable with the price and explained the quote giving me multiple options to see what would work best for my needs. 10/10 from beginning to end, would recommend based on my experience.

Awesome service from start to finish. 2 establishments changed over to MPI with no regrets…read more Service and professionalism experienced from all members of the team. Will recommend to anyone looking for an awesome security system backed by an awesome team.

A gentleman named Jonathan was there, probably the technician/owner. He quickly figured out the…read moreproblem and gave advice in what to do with my old phone that is probably about to not be operable. He was honest and his objective was to help me and to save money. High integrity. I definitely recommend this place .

Excellent service for a fair and honest price. I went here after my iPhone 13 pro max got the…read moregreen screen of death from seemingly out of nowhere. The technician was very knowledgeable about this kind of problem and happened to have in stock the exact part needed to fix it. He had it done quickly, properly and for a fraction of the price the manufacturer would have charged me. 10 out of 10, highly recommend.

Highly Recommed Blue Shield Security, everything was seamless from the appointment to the install…read more We got competing quotes from other companies but we ultimately chose Blue Shield because of the care and attentiveness others didn't have. Also, super knowledgeable and a local company. Their customer service is first class which is why they do my home and business. Can't say enough good things from my experience. Mahalo guys!

Blue Shield Security is a top notch company. Steve was absolutely amazing when customizing our…read moresystem to our specific needs. We were so impressed that we kept adding additional features over the course of several weeks. The way Steve was able to accommodate every little thing we could think of was extremely impressive. Whenever we had questions or concerns, he never hesitated to help us out. Steve is very kind, patient, and attentive. I can't even count how many times he returned to our house to show us all the unique functions of this advanced security system. His customer service was remarkable, as well as his knowledge of his products and services. I highly recommend Blue Shield Security!! A+++

While offering basic service at a reasonable price, this office of this company is absolutely the…read moreworst at customer service. They don't answer their phone. They don't return phone calls. They take weeks to respond to email. They set up appointments where technicians don't arrive. When technicians do arrive they aren't prepared to actually fix the problems. Absolute insanity. I honestly have to wonder how they stay in business. I guess there just isn't any competition on the big island of Hawaii. Someone should open a new business and simply advertise: "we will actually answer our phone!"

I've been a customer of Alert Alarm's for approximately 12 years. There have been many great…read moreexperiences in working with this company to update and maintain my alarm system and security cameras, but most recently I've experienced extraordinary expert assistance related to my cameras on the part of Ched Kamali'i. Although the service contract I have with Alert Alarm covers maintenance, it's very refreshing to encounter conscientious and knowledgable and skilled individuals willing to address all details. In addition, Tuan should be mentioned for his expertise in restoring my DVR and all of the archival footage. The people who answer the phones are also very nice. All in all, great customer service and a pleasure doing business with this company's team of workers.

Called them on a Sunday morning (Mothers Day and they still answered) and was able to get…read moreknowledgeable answers and recommendations over the phone. Very helpful and kind!

Dude answers his phone sounding polite. I start telling him that my car just locked itself on me…read morewhile running at the grocery store parking lot and he cuts me off and super rudely says yes "Yeah I'm busy right right now over at such and such unlocking somebodies car how about you call somebody else." And hangs up on me. Whoa sorry guy. My mistake for calling the locksmith. Guy like a total pr**k

Brian is a STAR! He's a wiz and such a professional young guy. He is quick, able to problem solve…read morequickly and is highly talented in other areas such as web design, phone systems, Home Security Systems and electronic repairs of numerous other devices. Would I use him again? Absolutely! Actually we have used him a number of times and have referred him to countless friends that have all been pleasantly surprised! Give him a call you will not be sorry!

Brian was super helpful and friendly fitting in a computer repair with my vacation and making it…read morestress free. Highly recommended!

Paul is EXCELLENT at what he does. I have used his…read moreservices multiple times. Always incredibly professional and, usually, fast. His prices are more than fair! Seriously, he could charge a lot more for all that he does. I first met him when he lived in Phoenix, AZ, and he has been my go to guy even though he deserted me and left for Hilo. He really does know what he is doing. I've used others in the past, and Paul is by far the most knowledgeable that I have had the pleasure to use for my computer needs. Another great point about Friendly Computers is that they don't try to upsell you on all kinds of BS you don't need. He recommends what you absolutely need and what you might like, but there is no hard sell like at other places.

Awesome! Fast, knowlicable, and full of himself as all great programmers should be! Thanks again…read morePaul! Look forward to more business in the future! **H&H Distribution Hoku Hua

Called them for IT for my small business. He began with a proper protocol, until one day there…read morecompany somehow looked like no one was in charge. Began billing for services not performed yet, left with undocumented invoices and no one to discuss this with. Did not answer phone calls, texts, left project unfinished. DO NOT use Kamaaina Tech Solutions and DO NOT trust them with your passwords, servers for small business. Somehow, they made all there ' techs' partners and no one is accountable, Highly unprofessional. We paid, we discontinued there services, and learned a hard lesson. Never use a company without a fixed location.