Was greeted upon entry but immediately told no sales rep could help. I explained I had called, that…read moreI would just look around as I had driven 2 hours to get there. No offer to assist, but she did say she must have been at lunch, not sure why that mattered. After that, she disappeared. We came back to the desk 3 times to get help, no one. I did see her hanging out with a designer and other team member, I'm glad the designer received assistance. I will not be back. I will not recommend to anyone. My assumption is they don't need the business. I can see how they have a good review from a designer as they were giving that individual quite a bit of attention. Had just the opposite experience at PDI, and I hadn't even called them. I only spend 16K on a bathtub there but I do plan on returning for the rest of our bathroom remodel. Victoria spend some time helping us and redeemed our afternoon in Nashville. Need help remodeling go to PDI and ask for Victoria.

I purchased a sink from Kenny & Company recently. From the time I walked into the showroom until I…read morewalked out (less than 30 minutes!!) I was greeted and assisted by Anne Jackovich. She was so friendly and helpful. She found exactly what I was looking for and walked me through the process. The showroom is great!! This was my first trip to this company and I was immediately impressed with the layout, and variety of sinks, toilets, bathtubs - just everything you need to remodel a bathroom or kitchen. I'll definitely be back! Thanks also to the fabulous folks in the warehouse who waiting on me quickly and carried the sink to my car. Very polite. This could not have been a better experience!

This is the coolest salvage store I have ever been to! The selection of fireplace mantels, doors,…read moreand church windows is impressive. They have a large selection of very special pieces, from columns and railings to light fixtures and decor. Very friendly staff.

Preservation Station sits on 8th Avenue just south of downtown and is bursting at the seams with…read moreantique architectural furnishings and fittings, so much so that even the parking lot has doors, tubs, sinks, windows, etc...in it! This place is filled from floor to ceiling, no embellishment, with doors, windows, mantels, hardware, door knobs, lights, handles, cabinets and other items. While majority of the items were aged quite a bit, it did appear that they had some new build doors and such if that is what you are after. Honestly, I think 50% of the inventory is doors of some variety, and I wasn't mad it! It is such a cool space to wander around for a bit. We stopped by looking for antique furniture and while they have a few pieces, that is not what this place is about. Even though we didn't find what we were after, it was cool to wander up and down the hallways and through the maze of rooms scoping out the goods...we really loved some of the windows and lights they have hanging around. Some absolutely beautiful, and pricey, finds that I could see absolutely making a space! The staff was pleasant and friendly, she greeted us when we were walking around and again as we were leaving. Overall, I could see the need and popularity of a place like this, especially when it comes to remodeling, replacing or upgrading a space.

I have visited this store a number of times and found the employees to be extremely helpful. Bass…read morehas always been helpful with the rugs and furnishings.I definitely recommend this store for pricing and inventory.

Good price points, quality, limited but great choices got the home, fun to shop throughout the…read morestore and just an overall great experience!

They are not interested in someone needing pricing for 4 pendant lights . We are ready to buy …read more Could it be they're only interested in us if we were buying lighting for an entire house. That is way feel after going to the store picking out what the wanted and never hearing from them again . Pitiful

My initial experience with HDC was probably not the best. I Purchased a 1800$$ kitchen faucet that…read morewas on clearance. The box was a bit tattered and tore up but they assured me it was a hell of a deal. Half price almost, original price was almost 3K. Wow. I'm stealing this bad boy. The box actually looked like it had drifted through the 2010 Opryland atrium flood, I pictured it wedged between a kapok tree and bowl of artichoke dip. But, I mean it's a beautiful bronze faucet. It could withstand anything. Right?! Fast forward, missing parts clamps, washers , rings, returning plumbers , on line orders, wrong size replacement products. 20 hours later of labor and my time surfing the net to find the right part. I finally solved the problem. Told them and they said oh wow sorry. I asked for a discount for all the inconvenience and the money spent and time lost. They said. Oh I'm sorry. It's final sale I said but u just spent a month trying to find me the right parts and u got that wrong too. Yah but I saw on the box it said final sale. . Woo hoo. This is how we do it. Today I had to enter the scene of the crime for another issue, I did the sign of the cross in my car and asked for patience and understanding. As my 5.4" 120 lb self enters the showroom, I held my hand up to the 7'8" greeter -like trust me, you don't want any of this today. I headed over to customer service like a gangster ready to rumble and out of nowhere comes the running back from The Super Bowl trying to address me before I hit the counter. Clearly someone up front fired the canon and said all hands on deck. Crazy customer entering the building. And then ...........the clouds opened and I heard the angels sing. Derek with his big smile and his oh I'm sorry for what someone did to you, god forgive them for they know not what they do. Redemption today for HDC, William the giant at the door who can feel a room even if he can't read it and Derek the king of damage control, helped me in 2 minutes, apologized for the prior mishap and ordered the replacement shades I needed for the dumb bathroom vanity fixtures that the bulbs Burnt right through. ..nice to see good customer service and a subtle reminder to business owners, the name of ur company is the face at the door.

This large WIlliams-Sonoma that relocated from a smaller mall store to its own separate space in…read moreHill Center Green Hills has never let me down. The selection of cookware and bakeware (from inexpensive to high end) is amazing. The treats and gadgets and everything else they have in stock is wonderful. And their holiday-themed china, wide selection of glasses, and difficult-to-find items are extensive!

As Williams Sonoma's go, this one is right on par for quantity of selection. Plenty of options…read more Went in for a food scraper after exhausting more economical options with no luck. Went in, was immediately greeted and escorted to the display with not one but two different styles to chose from. A less expensive basic model, and a slightly more expensive fancy version. We went with the basic. What we were blown away with was the service. Retail service levels has been hit or miss for a long time. From helpful personnel, to ambivalence, to disdain for customers. Here it is a definite hit. Service was outstanding. Very helpful. Friendly. Seemed to really want to help without being overzealous or pushy.