I would give zero stars but I can't. The guy that acts like a manager that always wears the NY…read moreYankees hat sold me a product that was busted and refused to exchange it. Every time I have went in, someone in there is being unprofessional and obnoxious, always an employee. Go somewhere else, their prices are jacked and they just talk crap about you when you leave. I once heard one of the women call me a honkey once, so that's cool.

There are newer and better shops in the area that offer more competitive pricing, more convenient…read morehours, and a bigger selection. I've been going here regularly for more than a year - and it is now officially a bad head shop. Recently, when I went to return an item in the original packaging, they wouldn't allow me to. I won't be going back!

Very good customer service. They speak English very well . Very knowledgeable about products.read more

This place is amazing and super helpful! Frank is very knowledgeable about his products and what…read moreworks best for each consumer! They have a wide selection, with a cool name. We will be coming back!

Asia and Ally are great!! Love the energy and the place. Highly recommend to go check out After…read moreVapes

Amazing customer service, super kind & friendly staff but unfortunately this location carries knock…read moreoff brand-name products and I was very disappointed to learn this.

Thanks Paul! Great customer service and very clean location!! He's very knowledgeable of the…read moreproduct the store has and the prices are great. Highly recommend

Well tried to go in for 420 today because I saw the specials that were going on…read more Specials weren't that great and the goodie bag was a joke. Definitely not a great start to my 420... Hope the rest of yall have a better experience and a wonderful 420.

Took one step out of the store didn't even close the door and found out that my pen was burnt, and…read morethe guy said absolutely not no exchanges!!

So, I read a few reviews about the owner, negative mostly it seems. Frankly, my wife and I had the…read moreexact opposite experience there. We were searching for CBD options and she was beyond helpful, she interjected personal experience, knowledge and truly helped with the purchase of product. Again, to reiterate, the owner was very pleasant, and very nice and helpful. Truly a great experience. They also have a great cigar selection in the good sized "walk in" Humidor. All different price points and overall many brands to choose from. I do recommend this place, been there many times and frankly all experiences have been positive.

Love this location. Super convinient off independence blvd. It's such a quirky store, but I LOVE…read moreIT! they have everything you will need for hookah, smoking, CBDs, clothing, piercings, candles, chakra, tarot, crystals, you name it! Employees are super nice and efficient. Big layout with open floor plan! It's located in a shopping center with plenty of parking spaces to choose from! They do have another location but don't really remember where (fail). Check it out for sure!

Everyone here was quick to help us and we appreciate the wide selection. They have a little bit of…read moreeverything, nice rocks and witchy books. The only place I've been able to find good jade stone.

This spot offers great customer service I say that the service and products are worth every penny…read morespent there

I was in dire need of some papers and Highlife is the only other tobacco store in Monroe that sells…read morethe specific type of papers that I like. Always stocked and available with the brand and size of papers I use. Never too crowded and they have a vape bar. Plus, this place is always smelling great since they use the incense they sell to help promote them as well.

Great selection, and always very quick checkout process. Reasonable prices as well. The best part…read moreis the super convenient location right off highway 521 between Ballantyne and fort mill, in Indian land

WARNING, HORRIBLE CUSTOMER SERVICE! I purchased a brand new water bubbler and once unwrapped at…read morehome there was an obvious defect to the product. I called location to ask for even exchange or money back and they only could offer a discount on a NEW water bubbler. I emailed corporate with photos, videos, receipts and bank statements as proof. I sent everything corporate had asked for via email and still they will not take responsibility for their broken defective product. This is a total SCAM! The chip/hole was on the back of bubbler, so be careful when you pick from shelf because they go and wrap it up right away before you can see it. What a SCAM! $150 bucks in the trash. Horrible customer service and unprofessional. I will NEVER shop here again.