Excellent customer service. Very good work. I have brought items in for drycleaning that I thought…read morewere ruined by huge ugly stains. I come back one or two days later and it looks new again! Recently, I had a pen that busted and leaked blue ink discoloring the pocket and front of a white lab coat. The stain was the size of my hand. I dropped it off expecting to buy another coat. When I returned to pick the coat up the stain was gone and the coat looked new again. The manager knows many of his customers by name and greets each of them. I have been to other dry cleaners and the outcomes have been less than desirable. I have had garments returned torn, burnt, and with broken buttons. The mangers at the other places, for the most part, have not been receptive to compensating me for damage they have wrought. There has only been one event where I needed something redone at this dry cleaner. It was not that big of a deal except I work in a public setting and my attire cannot be rumpled or stained. I took it back and pointed out the infraction. There was no resistance. He apologized and redid the item. That was good customer service. I plan to be a return customer for quite some time. 39/100

Good job dry cleaning my daughters dresses but maybe price a little higher than other cleaners.read more

Got my 4 items done same day. Thats the only reason im giving 5 stars. I was told multiple times…read morethat same-day service is only during the weekday. So I was done a favor that they were able to do it on a Saturday.

As a project manager, I would gladly vouch for their services. Given the urgency of the the…read moresituation, not only did they respond quickly to my request, but they also ensured to give us the service we needed within our timeline. A definite value for money, Jimi and Jennie were very accommodating for the trimming and stitching service that we requested, for a 100' wide curtain. They conducted themselves with a lot of professionalism, and made sure that we got our product back in time.

They are fast and reliable and friendly. The clothes always come back perfect. They are also great…read morewith rushes!

They really do rip you off--dry cleaning is ridiculously expensive here. And quality is just like…read moreany other place. Will start going somewhere else now

We've been going here for 6 years and always have a positive experience. We do standard dry…read morecleaning & alternations. Esther especially has been super helpful with alterations -- she helps us decide what to change and/or tells us why we shouldn't change something. Would highly recommend them! -Tanya & Ellen

I left a jacket to be dry cleaned and a button to be reattached…read more I prepaid for the service. Tony promised the pick up date would be in three days. I Returned in three days to pick up the jacket. Nothing had been done to the jacket and I was told to return in two days When I returned to pick up the jacket on the second trip I was told by Tony that they had been very busy and they did not have a chance to dry clean the jacket,however the button was reattached. My telephone number, course was on file in their computer system, however, no one took the time to alert me that the jacket would not be ready on time as promised. Yes, they may be nice people, however, they are not competent and they are not respectful toward their customers and their customers time.

Awesome Service. The customer service at Dry Cleaners world is unmatched. Very friendly staff and…read moretheir prices are great.

I have been a customer for a few years. However, I will never take my clothes there in the future…read more They have ruined several of my Jos A Bank dress shirts. The non caring owner claims that this brand of shirts shrink. So, apparently he knew this before cleaning the shirts, before taking my money and never warned me of the shrinkage issue until after the damage was done. What makes it worse is that he never apologized and made me feel as if I was the blame for his error. I'm starting to feel like the other disappointed customers who said that all they care about is your money. They only care until you have an issue. I never had this issue with my previous cleaners. Also, I never had a shrinkage issue with these shirts at Dry Clean World until recently.

We've being going to Discount Cleaner for over 10 year, previously at the old location and now at…read morethe new location. Excellent customer service and high quality dry cleaning.

I had been a very loyal customer, and had been satisfied with their services for years. That all…read moreseemed to change, a few months ago. They became rude, unprofessional and their hours were unrealistic for those like me, who work long hours. I dropped off a suit jacket and when I left it, a gentleman who supposedly was a manager started going off on me, complaining that stains on my clothes were "so hard to clean." For some reason, he then told me that from this point forward, he would deny me as a customer, not even thinking how loyal I had been. It wasn't until I got my jacket back when I noticed a hole on the inside pocket. I refuse to go back and will never give them my business again. Please don't waste your time and energy, going here. Frankly, I hope they are forced to shut their doors. I believe giving them even one star is generous. RUDE. UNPROFESSIONAL. DO NOT USE.

If you like high prices and poor customer service, this is the place for you! This place is…read moreconveniently located near the grocery store, so I thought I'd give them a try. That was a mistake. I took seven men's dress shirts for the regular laundry service, light starch on hangers, and was unpleasantly surprised to find that my (prepaid) total would be over $40, nearly $6 per shirt. When I asked the (rather impatient) owner why the price was so much, she explained that since this was my first visit and my shirts had not be cleaned by them before, an extra thorough cleaning process was needed. This "extra" basically doubled the price per shirt. She added that extra charge without asking me or informing me in any way whatsoever. I think she could see I was about to walk out when she relented and told me I could have the "regular" service if I wanted it. I said yes, at which point she informed me that I needed to pay up front. I paid about $28 and left. I checked with a few other cleaners in the immediate area and the average price I was quoted was under $3 per shirt, usually around $2.50-$2.75. A few days later on a Saturday, I went in to pick up my shirts, arriving at 3:55 pm. The same person greeted me at the door with "We close at 4:00". I looked at my watch, it was 3:56 pm. I asked if she wanted me to come back another day. I walked inside and was immediately greeted by the most foul stench you can imagine. I wanted to get out of there as quickly as possible, but I had to wait while she finished her phone call. Eventually she got off the phone and reluctantly took my ticket and retrieved my shirts. After she got off the phone it only took about 30 seconds to get my shirts, but apparently this was too much trouble for her, and she acted like she didn't want to do it. I told her that I checked a few other places and the prices I was quoted. She said to me, "Then you better go there." As I wrote, I wanted to give this place a try. I'm sorry I did.

Don't go here for alterations!!! A little over a year ago they ruined an expensive brand new dress…read moreI was supposed to wear to my best friend's wedding. It was a simple alteration and they admitted fault. They kept the dress promising to pay me back for it and I've yet to hear anything from management. I went back in person several times and the staff says only the manager can either pay me or give me store credit, but he is never there, nor does anyone ever call me back.

Veteran owned and the owner is informative with his knowledge. He is the type that seems to…read moreunder-promise and over-deliver. I have had various suits and shirts dry cleaned as well as an alteration that I can't speak on as of yet. He gives very clear expectations. I haven't dealt very often with anyone other than the owner, so, I cannot speak on their acumen or interpersonal savvy. Regardless, my experience with dry cleaners isn't bountiful so my requirements for 5 stars is low in comparison to those that may frequent such establishments

New Owners! Used to own Sky cleaners. Always treated me well and great quality. So glad they are…read morecloser to me now. Highly recommend !!

It was too expensive for a sloppy job done with a bad attitude and complaints from the cleaner.read more

My old standby dry cleaner finally closed up shop and I tried a few cleaners nearby, but found them…read morejaded and unfriendly and a bit catty. While picking up a breakfast biscuit at Dicky Doo's I saw Royal and gave it a shot. Clothes cleaned beautifully, brought out to my car, undercharged me, so paid the difference upon pick up. They require payment up front. FYI. Also do alterations as other reviewers have mentioned. I'm excited to see her hem work. $12/per pair of pants.