I've had my iPhone battery changed here a few times and it's always a great experience. Nice people…read moreworking, done in a pretty timely manner (the Caribbean place a couple doors down is pretty tasty if you're hungry) and my go to for when the Genius Bar doesn't make sense.

I have been bringing my computer and cell phone issues to Digitech for years. As crazy as my issues…read moremay be, Alex and his team make everything right. Alex even takes his time to explain and teach me what the issues were. I recommend Digitech without reservation.

I purchased an Epson ET-4850 printer at Best Buy (I live 140 miles away from CTS, so going there…read morewas not an option) and it failed 3 months later. Best Buy "Geek Squad" told me I needed to have them come on site to see if it can be repaired, before I could get a return order to Epson. No exchange with BB, no warranties, even though I spent $140 at check out for what I thought was exactly that. I had to wait 2 weeks for the BB rep to come (I live in the mountains). In the meanwhile, I searched high and low for an Epson phone number - most of them don't work - to ask how the warranty worked. I got so lucky when by chance, I called CTS Services!! The lady there told me I had an extended replacement warranty direct from Epson, and what number to call. I cancelled Geek Squad, and am now calling Epson. Shop Locally whenever possible, my friends. CTS seems like a straight-up business.

If I could give negative 5 stars I would. Literally the worst customer service experience I've ever…read morehad. I called because they're a licensed servicer of LG products and I wanted to ask a specific question about an LG monitor I have (27GN950-B) that is suffering from a known defect to see whether or not a panel replacement would be better in the long run than buying a new one and the agent was nothing but standoffish, rude and made no effort to listen to my question or understand what I was politely asking. Instead she was talking over me and not addressing my actual question to the point where I had to just say FU and hang up the phone which I have never done in my life. These people need to learn some customer service skills and if they don't like their job, find something else to do

5 stars Fred...... is the best. He picked up our computer &…read morefixed the problem and came back & installed it. Same day service. RECOMMEND VERY HIGHLY. C/D West Roxbury

Ferdy is the greatest. Not only did he keep my laptop in tiptop shape when I lived in the Boston…read morearea, he has also been available by phone now that I live in Philadelphia. His services are much more reasonable than elsewhere & he's such a nice guy.

Nice guys who are plenty smart, but they do not have an adequate repair bench for complex computer…read moreproblems, and they don't do a great job of listening to customers. Additionally, they are not diligent enough in diagnosis. The result in my case was that I paid them $50 diagnostic fee without actually receiving a diagnostic and with them asking me to buy RAM so they could test out my computer with new RAM (because they didn't have sufficient parts on hand). I would go to this shop to buy a PC or for basic support. I would not go to this shop for support on truly complex PC problems. I brought in a home-built PC with stability issues. I didn't have the time or interchangable parts to diagnose the PC myself, but needed it diagnosed and fixed as I used it for statistical analysis work. I ran the guy who checked me in through the steps I had taken (chkdisk and related), but he did not take adequate notes at check in. As a result, they held on to my computer for two weeks running the same checks. As I found this out, I informed the other guy who ran diagnosis on the computer I had completed all these checks. At this point, he insisted I needed to buy RAM so the computer shop could evaluate the issue with new RAM. This is a very strange request. Any shop worth it's own salt should have the interchangable parts and testing bench necessary to diagnose things without requiring the customer buy parts for the shop to do so. As he had been telling me inaccuracies about my hardware such as (1) MB can't handle the RAM I have in it because it is wrong speed (MB can handle it, it just has to be set to OC in bios) and (2) that my RAM was only 16 gb (wrong, it is clearly 4 sticks of 8 gb per stick), I decided to take the computer to a big box tech store nearby (who also failed to diagnose correctly). Upon pickup, the guys at the shop told me they believed I had a failed graphics card and RAM issue. I ended up doing the diagnosis myself a month later when my time freed up and figured out that I had (1) a corrupt windows install, and (2) a corrupted bios that was causing very strange MB behavior. I replaced no parts, just did a clean bios flash and a clean install of Windows. I am writing this review on the exact same PC, same parts, completely stable. However, I am sore that I paid $50 bucks and lost my home desktop for several weeks for nothing, and that I then solved the issue in about 2 days of my own work.

Great service at a very reasonable fee. Took my laptop in thinking it had a major issue. They got…read moreback letting me know it is due to a broken charger and charged me a very reasonable fee for their service. Appreciate it!

Max the owner knows his trade. He had my phone for 4 hours and gave an overall to find out how…read morebadly damaged it was. He educated me about everything ad showed me the water damage. He advised me not to fix it. Easier and better to get a new phone through my provider. He wouldn't take any money for his work but I gave him cash. He is very good and trustworthy. I have never had the work on my phone before. I have to say do not be turned off by the appearance of the store front. The windows have been cracked due to vandalism and Max is waiting on getting things fixed. Like many fix it shops there are things all over the place getting fixed and pulled apart...but after asking questions and getting answers I can tell you that Max deserves a great review. He is a young business owner and figuring it out but his knowledge is great. Best of luck Max.

The employee who helped me was incredibly rude and unprofessional. I have visited this store…read moremultiple times, and every time I interacted with him, he was disrespectful to both me and my mother. He charged me $300 to replace my phone screen, claiming it was an original part, but it didn't work properly and I ended up having to buy a new phone anyway. What upsets me the most is not the money, but the way customers are treated. His attitude was rude, dismissive, and completely unacceptable for someone working in customer service. I never felt respected or valued as a customer. Based on my experience, I would not recommend this place. Good customer service is essential, and unfortunately, my experience here was very disappointing.

Fabulous service. Nick is kind and non pushy. He knows what he is doing and great at it. He is very…read morerespectful and reputable. He did 2 repairs right in front of me in less than an hour and promises he will back up his services. I am even going to bring him another machine to have repaired

These guys are great! With an 11-year-old boy I've needed these guys in six separate occasions in…read morethe past two years. They are fast, efficient and super reliable. I can't recommend them enough!

Have used them since the days when they were called iPhone Curt. Always great service and so far…read morethey have managed to fix every Apple device that I have brought to them. They are also much less expensive than the Apple Store for repairs.

Coffee spilled directly on a MacBook Pro. I thought it was lost. Kurt and his people recovered…read moreALL of the data including images , email , bookmarks ( I had things in iCloud but not everything) and put it back on a rehabbed exact copy of my old PowerBook. Like it never happened , honestly. And the price was more than fair and saved buying a replacement ( with no data, apps... ). I couldn't believe it. I trust these folks , highly recommend them , I doubt Apple could have come close to this overall result.

My 2020 iPad Air needed its screen replaced, but since it's an older gen, I wondered if it would be…read moreworth it to repair or if I should just bite the bullet and get the newest gen. So, I reached out to a bunch of local tech repair businesses - Jack of Fix 'N Repair responded immediately, but I wanted to wait for more quotes so I could compare... well, 7 other business responses later, it turned out that not only was this place the fastest to respond, but they also gave the quickest turnaround time estimate (30-45 mins vs. 2-48 hrs) and the most competitive price ($20-50 lower than all the others). I went in the next day and was fully expecting to be told the iPad needed to be left there overnight (there were several others customers queued) and that there were other fees in addition to the quote... but nope! Every estimate was accurate: my iPad was returned to me within 30-45 mins with a flawless screen and no hidden charges. They exceeded every expectation on all fronts - the next time I smash a device, I'm going straight there. Also, HUGE shout-out to Matt, the one who did the repairs! Super friendly, knowledgeable, and easy to talk to; I imagine it can be a stressful environment just due to the nature of the job... handling expensive, fragile tech while surrounded by anxious/impatient clients who just came in from rush hour traffic in the middle of a heat wave? I know I wouldn't keep my cool, so it's all the more impressive that bro had such positive vibes. Not all heroes wear capes!!!

Phone battery on my phone was old. I called them and Tural ( sp error?) was very nice. I came in…read moreand he did it for me right on the spot. Maybe 20 minutes and less than what I thought it was going to cost! Tural was great. Five Stahs, Kehd!