They only filled half of my son's script. Ok…read more But I didn't make it back within 3days of them saying the rest was ready. They wouldn't give it to me. This led to a world of real life complications I won't get into suffice to say , the manager here is incompetent. Today, after a gap in his meds expressly caused by this lousy pharmacy, they wouldn't fill the script because it "is expensive ". Seriously?? I do in fact have updated insurance, but if I didn't, what? What? You won't give my son his medicine because $250 sounds like a lot to you? If I had to pay in cash, I would. I have before. Your job is to give people medicine. The people's job is to pay for it. I shouldn't have to stand in a line of 20 people just to learn you wouldn't fill my script because...what...you want proof that I can pay for it? Oh I can. And I will. At CVS. Don't bother calling customer service. They are very friendly and full of $#*+.

I had to wait for over an hour to get to the counter after having made an appointment for a Covid…read morebooster shot. The vaccination window was closed. I had preregistered online and told to bring a 2-page questionaire, which I filled out and brought with me, along with my insurance card and vaccination card. When I got to the counter I was asked to show my Medicare card (which was I had not been asked to bring with me). All the info from the card was on the questionnaire, but they still refused to give me the booster shot. I gave up and went home. There was a great deal of grumbling from other customers who had equally long waits, for prescriptions and other vaccinations, and who had to deal with rude and clueless employees.

The last few times I have stopped at this store the "man" (do no now his name) was extremely rude…read more One time I mentioned there were "used syringes" in the parking lot, he came out and looked and did nothing but tell me to google route 20 convenience. Another time he seemed upset with me because I did not scratch the bottom of my lottery ticket, even though there was not the space that states "scratch to cash". This is not a good way to run a business.

This is the place if you need a smoke (any and all types) or scratch tickets!!! Clean, pleasant,…read morequick service. Plenty of your typical snacks and drinks and miscellaneous items you may need as well. Thy have a cigar humidor with a nice selection and a rather large selection of pipes and loose tobacco as well. A decent lottery area - a good number of seats with tables for Keno or lottery. All in all it fills the need and suits it's name.

Great staff here. See I work at Dunkin' Donuts and we have…read moresome pharmacy staff that always order online like Hanna and the cool guy who goes back to school and the other worker who is short he's always so kind when he comes in for donuts and refresher but Hanna and the kid who can't wait to go to school again get sausage egg and cheese I always make they're food because when they gotta check them bottle they need the energy. I always thought the ladies at front were so kind too I remember this lady gave me a quarter because I was short 20 cents on a massager . She's so nice !!

This CVS pharmacy has been a hot mess for months now, what I imagine it must have been like lining…read moreup for toilet paper in Soviet Russia. They send texts that medications are ready for pick-up when they aren't ready and in fact out of stock.They are out of most medications my family needs, though they are available at other pharmacies. They no longer answer their phones so I can't call to find out if prescriptions have been filled. I've been on hold for 45 minutes and give up. When I go in person, they suggest I transfer the script to another pharmacy (like Walgreens down the street) but their pharmacist needs to call CVS and they can't get them to answer either. The pharmacy team is trying hard but they are severely understaffed. This is pure craziness and insurance requires us to use CVS. Someone at CVS needs to get this fixed!

(2 stars only because Joyce tried)…read more My experience at CVS Pharmacy - 264 E Main St felt less like healthcare and more like interrupting a middle school sleepover that somehow has access to prescriptions. The main issues during my visits and calls involved Maria and Mina. Calling the pharmacy is an adventure. Instead of someone who knows... pharmacy things... you get background laughing, yelling, side conversations, and the vibe that you just dialed into someone's group chat. Patient notes? Apparently optional. Understanding what medical device or medication you're calling about? A fun surprise for everyone involved. Trying to explain what you need is met with Maria telling you, "You need a prescription for THAT," which would be helpful if the person saying it had even the faintest idea what "that" is. In person isn't better. Scanning a QR code? Too much effort if it requires stepping out from the window because it's cold. I'm sorry -- I'm the sick one. This is a pharmacy. Not a weather-dependent pop-up kiosk. Updating insurance information somehow becomes a group project no one wants to do. Mina was involved here, and the same pattern followed -- confusion, resistance, and an attitude that basic pharmacy tasks are an inconvenience. Communication is chaotic, professionalism is on vacation, and getting straight answers feels like asking toddlers to run a hospital. Joyce (front end/assistant manager?) was the only person who made a visible attempt to help, which is the sole reason this review is not one star. Healthcare is already stressful. Patients don't need to fight for basic competence, accurate information, or to be spoken to like human beings. If you enjoy guessing games, background noise, and staff who seem personally offended by having to do pharmacy work, this is your spot. If you actually need medical help? Buckle up.

I rarely if ever leave a bad review. If it's not a good review I say nothing .. But yesterday's…read moreexperience was so upsetting I feel I have to speak up . This CVS location in particular is very chaotic and unorganized. I seldom go there which is unfortunate because it is literally 5 minutes from home and opened 24 hours .. I just don't feel like putting up with the shenanigans!! I have a dog that has been recovering from an injury for about 3 weeks now .. Pet owners know it is just like having a sick child and just as concerning . I was given a prescription from the Vet a couple of weeks ago .. I walked in to the pharmacy no questions ZERO ISSUES The same Vet gave me a refill on our follow up visit . I went through the drive through yesterday to drop off the paper RX the exact same Rx in the exact same format as I filled the last time The tech at the window brought it to the pharmacist ( a different person this time ) The pharmacy tech consulted the pharmacist and informed me it wasn't on the right paper .. I was informed I would have to come inside and speak to the pharmacist who flat out told me the RX was invalid I explained I filled the exact same Rx a couple of weeks ago I asked If she would check the system SHE WOULD NOT .. There was no offer of help no suggestion .. NOTHING not even an Im sorry .. Just a clear insinuation that I was somehow about to misuse my pet's prescription because anyone could just copy this and try to fill it !! I was embarrassed in front of a line full of customers!! Pharmacists take too much liberty to make and change rules .. If one pharmacist filled it the other should have .. Or maybe the one who filled it was in error Either way the rules should be across the board . If the pharmacist that filled the first Rx was wrong then fine explain that to me . The worst part was if the pharmacist on duty took a minute to look up my file she would have seen that I had a refill that was my error as well I hadn't checked first all this could have been avoided if I had I will also mention that that particular Rx is NOT a controlled substance at this time ..I ordered a refill from my CVS phone App the refill on file was also kicked back as it needed further information from my vet On the upside I will say my favorite thing about this CVS is the young lady with the dark curly hair that runs the front store register ... I believe her name is Kayla she is an absolute doll always sweet and ready to help and Alex the pharmacy tech who is always so pleasant and helpful I want to make sure these two ROCKSTARS get the proper credit for their excellent customer service .. Thanks for allowing me to vent

After moving to MA, I transferred my prescriptions from Walgreens over to this pharmacy. It was…read moresuper easy. The best part is the fact that the pharmacist as well as the pharmacy tech are super nice and helpful with suggestions on my options to save money (e.g., if IngenioRx places limits on the eye drops). Whenever I place a refill order, the prescription is ready for pick-up within a few hours. I like it when I don't have to worry about anything.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.