Nice to see State Farm adjusted their auto rates. It was a pleasure working with Isaac at the BB…read moreagency & signing up again with State Farm.

Awesome experience with their office. Joseph took care of me regarding initiating an auto…read moreinsurance policy. He was pleaseant, informative and helpful and answered all my questions.

prompt service reasonable rates. would recommend to all my friends and neighbors…read more very polite agent and efficient service.

Its almost impossible to contact any of the agents at this agency by phone - calls seems to go to…read morean answering machine and are never responded to. A call made to this agency on May 20, 2026 at 10:31am is still unanswered as of June11, 2026 . Three calls made on June 11, 2026 were all directed to a recording machine with no call back. The STATE FARM central customer service agent was equally unsuccessful in making contact after 2 attempts.

My roomie has been having nothing but trouble...customer service horrific..no ph calls or e-mails…read morereturned regarding a policy she implemented..Fraudulent ..do not use.

Jorge is absolutely the best insurance I have ever used. he knows more than all.my.other agents…read morecombined. extremely knowledgeable and efficient. in 20.minutes on phone he had be signed up with a fantastic quote he is simply the best there is

I've been using this agency for at least 10 years. I have NEVER been into the office. That speaks…read morevolumes. I am able to speak on the phone or text my representative, Colton, who always responds in a timely fashion. I highly recommend Wylie agency.

These guys are awesome. Colton is the agent I work with and he's super friendly and helps me with…read moreanything I need. I'm very happy with my coverage!! ​

My parents had Oyer, Macoviak and Associates since they moved to Florida 26 years ago. Since their…read morepassing Oyer is now taking care of my needs for car, home and flood insurance. They take care of everything. The staff is always polite, professional and knowledable. I know that they took care of my parents with all the best intentions and I will continue to use them for all my insurance. I wouldn't go anywhere else.

I have been a loyal client for many many years & I have complete trust in this company…read more I have been through a few hurricanes and Oyer was right there helping me every step of the way. Oyer is not only knowledgeable about all your insurance needs, but will take the time to educate you on what best suits your needs. I am very happy and grateful to have them as my insurance agent! I highly recommend Oyer for all your insurance needs. A loyal customer Ronna

We were surprised with a huge increase in our homeowners policy recently and starting shopping…read morearound. Lisa contacted us very quickly and we got right to work. It took a few weeks to square everything away to get more discounts and during this time Lisa was very responsive and helpful. We felt very secure throughout the process and it turned out that we saved a lot of money. While saving money was great what was really impressive was that level of service from Lisa and her team. We spoke with other agencies and just did not feel that level of care. To the point we are switching to Atlantic Insurance Group for all of our insurance needs and we're so confident in their abilities we're bringing in family and friends. Great experience!

In September 2025, I received a disturbing letter from my insurance State Farm the Underwriting…read moreTeam that they were giving me 1 month to look for another Insurance Carrier as they were planning to drop us permanently on our auto Insurance that we had with them for many years. They explained that unfortunately my wife was involved in a terrible auto accident that almost killed her. Entering January 2025, we were heading home, and Vehicle # 2 ran through a red light at a speed of 90 miles per hour in a 45-mile zone, that destroyed my mini coop convertible. The car was destroyed, and air bags deployed were almost set off fire due to the impact. Prior to that in the year 2024, the month of February, a box truck went into my wifes lane and destroyed her left driver side on the mini coop she was driving. All 3 accidents were clearly not my wifes fault and State Farm who we had insurance with on all three accidents having my mini coop convertible, decided to drop us and said we were involved in too many accidents. Clearly it was not my wifes fault with these careless drivers that should not be driving on the road. It was soo disappointing trying to resolve this issue when State Farm knew and had Police reports, pictures, videos, cameras and I am certain they had their Investigation Team that it was not my wifes fault but still decided to drop us due to accidents that my wife did not cause. I also reached out to State Farm to explain to them that they had wrong information about her husband and tried to clear my wifes name on State Farm Policy. Atlantic Insurance Group is our Auto Insurance that opened there doors for my wife & I...Appreciate it...I highly recommend Emmanuel J. Acosta!!!! They had me as the husband involved in all three accidents in which that information, they had on the computer system was incorrect. By having this information wrong at their end, it did not allow me to shop around and go with Progressive or Gieco or Allstate due to State Farm not fixing this information on their computer system. In this letter that I received in the mail I had 60 days to resolve this issue and State Farm made it very difficult to clear up my wifes name and get rid of the wrong information they had about me. In trying to resolve this devasting issue because I needed insurance to go to work and try to survive in this rough economy, while struggling to find an affordable coverage for my Honda accord which was my auto vehicle because my wifes mini coop was destroyed due to the January 2025 accident, I spoke to a young man named Emmanuel J Acosta - 220 Agent / CSR representative where his office is located at 1750 N. University Drive, Suite 227 , Coral Springs, Florida. I explained the scenario I was facing with State Farm. He not only beat the quotes I received from other companies but also took the time to walk me through every detail of my policy. He was extremely patient and helped me understand the different coverage options, something my previous agent never did. The process was stress-free, and he treated me like a priority, not just a policy number. I highly recommend Emmanuel J. Acosta and this Agency for their outstanding service. What a difference a good independent agent makes! I have finally auto Insurance!!! It has been an excellent experience, and I'm very grateful for his expertise. He ensured I received top-notch coverage. Emmanuel made it his mission to get me the coverage I needed to be able to go to work. Again, none of the accidents mentioned above was my wifes fault and I am very, very, very disappointed on the way after 20 years of being with State Farm how they decided to drop my wife and I like a heartbeat. This was not a fair game. Thank you, Emmanuel, for all the extras that you did to make this happen at your end. All the paperwork was handled; he made the switch completely painless. Hes the best in understanding your needs. Tony E & Maria E

Excellent group. Very attentive to your needs. Would highly recommend them for all.ypur insurance…read moreneeds

I'm new to this agency. My experience so far has been very positive. When I requested a quote on my…read morenew auto I received a call from Karla. She is terrific at listening to my needs and getting me relevant answers. I believe she recommended appropriate coverages, discounts and programs. Bottom line....they are very professional and saved me a bucket full of money.

This review was from a horrible dreadful experience I had with this agency in the past. However,…read moreit was removed I am assuming because I used names? Either way all members of my household are not insured through another company other than State Farm all together. Horrible customer service, lack of communication or any follow up this office made me almost move all of my cars from SF to another agency all together. How I wound up at Cynthia D'amico's office : My stepdaughter went onto Statefarm.com and filled out the application for the credit card and at the end there was a "What else can we help you with" and it listed Auto, Home, Business etc insurance. So we just clicked the Auto button. The next day we get a phone call from Heather at Cynthia D'Amico's State Farm office. Heather give us a cost for my step daughter to be insured. We were so excited because the rate was significantly cheaper than what she is paying now. Heather even told us that if Kourtney could get a "Good Student" letter it would save her another $20 a month for the next 5 years. I then personally went into Cynthia's office and spoke with Heather and the supervisor Alex to explain that about 3 years she had gotten tickets up in Illinois, she got pulled over for no blinker but upon that stop she was cited with expired tags and no registration but this was her mothers vehicle. My Step daughter had hired a lawyer for these tickets and I wanted to be up front full disclosure and informed of this. They ran her license and said everything was fine. I then emailed Didi from the other State Farm office to request for all of our vehicles to be switched over to Cynthia D'Amico's office. Didi replied asking for me to please stay with her office and I replied to her stating that we were getting conflicting information and to please call us. To that Didi's reply was "I spoke with Angela and discovered your daughter was driving illegally. I would be happy to honor your request to transfer to another agent. It gives State Farm the opportunity to review your household when changes are made. They will make sure that your household is rated properly. Thank you for the time you where with my agency. Best wishes." but refused to return my call!! I then sent the email thread between Didi and myself to Cynthia since she is the actual agent and have her possibly look into why her staff and another SF agent was giving me conflicting information. It took her almost a week to respond and she responded "I spoke with a supervisor and because I am not the agent of record they were, unfortunately, not able to discuss all of the details of your account. I did, however, receive an email from the other agent, and she explained to me that Kourtney was driving on a suspended driver's license with expired tags. Unfortunately, with this new information, the other again would be correct in regards to insuring my step child. Also, if your policies are not Guaranteed Renewable, we could not guarantee that your household would not be affected. I hope this helps to clarify the situation. Please let me know if you have any further questions." I replied immediately that my step daughter has nor had ever driven illegally or had a suspended license and to please call me. I waited 6 minutes and called the office and was informed that Cynthia had left already I waited 24 hours and tried to get Cynthia again via phone and was told she was not in. At this point I called State Farm 800# which I explained that my step daughter has NEVER had a suspended license or driven illegally and the problem I was having with conflicting stories. The 800# put me on hold and escalated my call to which the lady said she needed to get underwriting involved. 45 minutes later I was told underwriting gave my stepdaughter the green light and that she was good to go and had nothing on her license! Any business that can not return a phone call within 24 hours is a shame!!! Especially when they email you with false information!!!

BELOW IS AN EMAIL I RECEIVED WHEN CYNTHIA PRESSED REPLY ALL…read more I know you guys have been on top of this. He is something else. Just continue to be polite....your emails have been perfect. It's all we can do. But we are not going to let him upset or threaten us. If he does not like our office, he can go elsewhere. You guys have bent over backwards. I just don't want a problem or bad review so just keep doing what you have been. Let's not poke the bear! Lol. Thank you I am the customer. It took multiple calls to get the policies correct, emails, etc. I made my decision to leave when i RECEIVED an email from CYNTHIA the AGENT. She hit REPLY all. When i responded i got a NON APOLOGY, SHE LEFT ME A LONG VOICEMAIL that she sorry she sent it to me. Really? No apology for slandering me. I made no threats. Yes covid is terrible, yes we have all suffered loss. Whatever happened to simple human decency? IN Reading some of the other reviews, including the FOUR that YELP hides in the mainstream is written by HEATHER K, who works at the agency. Still waiting for the EXECUTIVE customer service team to respond.