This isn't a real place. No one even took a drink order after 15 minutes. They really need a new manager because this isn't the first time of subpar service. read more

Ordered online & went to pick up my order from this location first of all no one ever came out & I had to go inside to get my food which wasn't a big deal the food was aight my issue was I paid online & no I didn't tip because I planned on giving whomever came out with my food some cash as a tip but they took it upon themselves & went in and decided to get their own tip that wasn't authorized & that's call stealing!!! I won't be back or ordering anything off line moving forward read more

Kim was a horrible bartender. I'm dealing with a sick mother at a neighboring hospital and she was very impolite. She is not a good representation of the restaurant at all. read more

Wanted a late meal and there were few places open. I grabbed the New Orleans Steak extra onions and mushrooms. The only problem is it's hard for them to get a rare temperature on their extra thin steaks. Love the butter sauce they cover the potatoes, vegetables and steak in. Also Applebee's lack bread on their menu unless the pasta is ordered. Anyway, I sat at the end of the bar at "Club Applebee's" and made my order with the bartender. Unfortunately everyone was grieving the untimely death of a friend. I remember her from previous visits and dropped cash in the displayed jar in her memory. Even though I say I no longer drink, there's one exception to that rule. Applebee's Top Shelf Margarita was and still is my favorite cocktail. Once I was told the kitchen was running behind because of lack of experience line cooks, that was enough for me to have a drink as I waited and people watch. The music was thumping like no other Applebee's I've visited in any state! To my pleasure it was a great jazz channel. Some of the same regulars were in the same stools they were in the last time I was there years ago. By the time I returned from the facilities a chilled salt rimmed glass with olives was next to my shaker of margarita. I wish I knew their recipe because for all my efforts I can't make a margarita as great as Applebee's! This one didn't disappoint my memories either. Kudus to the bartender. I would suggest a sociologist PH.D candidate sit at that bar to investigate the mating ritual of that crowd. I have enjoyed watching so much a few times, my order got cold and I switched to ice tea in my shaker. Anyway, I enjoyed my order from Club Applebees. The steak was more Med than Rare as I ordered. The potatoes were crispy and full of the butter sauce at the same time. For once I received the extra onions and mushrooms I paid for and requested. They accidentally put someone else's salad in my bag even though it had extra blue cheese dressing that I couldn't use because I really dislike it. My order was perfect to enjoy with my feet up as I watched Top Chef. The people watching didn't disappoint nor did the music bother me. All in it was a great experience one can't get at any other Club Applebees because all other stores are just restaurants instead of a local joint like that one. If I was younger, was really a drinker and not concerned about getting a DUI, I might be a regular plopped on a bar stool being watched instead of the watcher. read more

Went to this apple bees and sat there for 30 minutes and no one came up to us and the manager even walked by and smiled while watching us not get served at all and then saw us get up and walk out and she said have a good night. Horrible horrible service read more

Horrible, The One On Centerpoint Pky, In Centerpoint, AL,The Food, Drinks and Service! I have been to many, Applebee's, in many states and I can, honestly, never recommend, this one, even if they was giving away free meals! read more

Food was not good s Service was slow and not the friendliest Ambiance was dark restaurant was not clean read more

The service upon entering was great! The hostess was loud and engaging, very unexpected. Seating was readily available. My group of 5 didn't require me to wait for everyone to arrive before being seated. The food was served quickly after we ordered. The impossible quesadilla burger was delicious! Who knew Applebees served a vegan burger. It wasn't listed on the menu. This was the best vegan burger I've had in a while. The fries were too salty but man, that burger was GOOD!!! read more

Everything was delicious!! The service was outstanding . Visiting from Southeast Texas we had Parmesan steak and shrimp he had garlic mashed potatoes and onion rings and I had macaroni and cheese and broccoli read more

Service was great. Good food recommended by our waiter. Food came out right away. I forgot the young gentleman's name.

Came with my daughter today because of the $1 vodka strawberry lemonade. Let me first say this is the best drink they have had. I drank two and felt the burn!! We decided on the pick Two for $29.99. My 8 oz steak was great tonight.. I am usually prepared for an issue at this location however the food was really good. My daughters bourbon Chicken and Shrimp was so good I almost Asked for a Togo box for her food. All around it was a great experience tonight. read more

Applebee's Grill + Bar - American Near Me - Birmingham, Alabama

The server was so nice to us yesterday and the crispy cheese bites and the chicken tender platter was so devoured! I would want to come back again. Their service is nice. The server who served for us that day was so nice. read more

Applebee's Grill + Bar - Chicken Tenders Platter - American Near Me - Birmingham, Alabama

I was little skeptical about the location but it wound up being a wonderful dinner. The hostess were very attentive to us. The waiter was the best. The food was quick and delicious. We will be back. read more

Good sandwich and I ordered loaded mashed potatoes instead of fries and they were outstanding

Everything was great. Our food was hot and ready to eat. Prepared just how we asked for it. Everrything went well and I hope to go again soon. The employee was very helpful and our waitress was wonderful. and very polite. read more

I went in tonight to watch the game with friends. It was loud off of course a lot of conversations happening everywhere. However the manager Will decided to approach and commence to yelling directly in my face as if I were a child. He was very disrespectful to me and my friends. I tried to explain to him whatever he heard did not come from my section he would not allow me to speak yelling over me. Other workers were so embarrassed by his behavior they apologized to me and my friends on his behalf. I will not be returning to this location. I don't know wether I was offended by his yelling or the smell of his breathe. read more

We stopped for dinner on a road trip. They were short staffed, but the workers were amazing. They were kind, friendly, and attentive. The food was good and hot. Our table had the Tex-Mex shrimp bowl, classic burger, and wonton tacos. read more

Gave this place another chance after the first encounter when it opened ended not good when me and a buddy from work ate there. Big mistake!! Its October the 7th at 9:45 p.m. when I arrived. I was coaxed to sitting at the bar because it was just me, so I did. After waiting ten minutes on a tea I finally got to place a order. I was direct on the order because the bar tender was waiting on anybody else that she could, including, I take it a friend which she declared in front of everyone, Girl I'm drunk, before asking me what I finally wanted. So I was to the pointed said Neighborhood burger no onions. Thirty minutes later it arrived, first look it was almost an inch away from the edge of the bun all the way around, talk about false advertisement, then after removing the bun I see that the patty on top is just half of a patty. I called her down for where she was talking to her friend which stated earlier she was drunk where another individual was standing with them as well. When she got there I showed it to her and she said, that's kinda small let get that and you keep the fries where at least you have something to eat. I said no just ring me up for the tea. I then asked who owned them and she said she didn't know but I could ask the manager which happened to be the other individual that was talking to the young lady that declared earlier she was drunk. I then asked him and he told me his regional manager was in the back at 10:30 at night, HMMM, and I could tell him and I said what's your name and said Malcolm, I said I'll just get in touch with Applebees and go on. So I paid $3.29 for a tea that she, I'm sure, put install styrofoam cup which held half of the glass. Talk about customer service. And to give a very blunt comment when I came in I actually almost walked out, because the musing blaring didn't feel like I was at a bar and grill, felt like a bar and night club. Down below is what the burger sort of should of looked like. The one patty on that was bigger than both on the burger they bought me out. read more

Applebee's Grill + Bar - The advertised photo of what your supposed to get. - American Near Me - Birmingham, Alabama

I'm on a road trip to New Orleans and stopped here for dinner. I have never felt so welcome in a restaurant before! Jason was such an amazing server and took such good care of us and the food was great. If I am ever in Birmingham again this will be my first choice for food! read more

Wait staff was good but that's about it. Music was so loud you couldn't hear the person next to you. Steak was tough and kind of bland and the salad, which consisted of some sour lettuce, tomato and cucumber that was diced in tiny pieces, was flavorless and the Italian dressing was bad. The whole thing was sour. Again this was not a reflection on the servers, or maybe even the cooks. If you're given crap from the beginning no cook could have improved it. This was my first and last visit to Applebee's. read more

I decided to eat here, had to wait about 15 minutes not bad, table was being cleaned off as we were waiting for the table, benches were not wiped down, food all over them, waited about 15 minutes waitress shows up, we order our drinks and food at the same time, the lady I was with got here drink, and I waited for mine, her food came out and I was still waiting for my drink, it was a special of theirs, should have been relatively easy to fill, Finally my food came out as she was about halfway they with hers, still no drink, she said bartender was really busy, finished my food still no drink, told the waitress to take it off the bill and just bring me water, overall will never go back to this Applebee's read more

Had my daughters bday dinner here for convenience and the hope that the food and menu would be better here. Should of went some where else and fought traffic. The appetizers was the saving grace. The Sriracha Shrimp, Boneless Wings, and Spinach Artichoke Dip was delicious. My the bday girl ordered the Cedar Salmon and it was very well done there was no moisture in the fish. Her broccoli was bland and under cooked and she's obsessed with broccoli and refused to eat it. My baby girl loved her Chicken Mac and Mozzarella Sticks I had the 2/$25 with my gf and got the Steak w/ Green Beans and Sweet Potato Mash. That steak was the worst driest cut of meat ever. The sweet potatoes were just ok and once I got my green beans there was dead and covered in bacon and nothing was garlicky about them as advertised. I should've kept that mound of regular mound of garlic mashed potato they gave me. My gf had the ribs and mac she throughly enjoyed her food and tasted my steak and then apologized and offered to order me something else. Smh. I had enough bad experiences here to have know better but it will not happen again. I promise. The menu doesn't appeal to all types of palates and we literally read over it 3-4 times to settle on something read more

Applebee's Grill + Bar - Kylah's (Bday Girl) Cedar Plank Salmon. - American Near Me - Birmingham, Alabama

See all

Salad lettuce was old. Beer and wings was good. Bathroom was extremely nasty. Would go again for the wings but will never use the restroom there again. read more

Ordered delivery and the food was hot and delicious. I haven't been to an Applebees in a very long time so it was such a pleasant surprise. Other than delivery charges it was not that pricey. I had a nice steak without a bunch of fat to cut off. My sweet potato was delish. Veggies were a little over cooked but still tasty. read more

My husband and I go to the Trussville Alabama location twice a week. For 3 years we've watched the food and service go down. Mostly due to Covid, very short handed. The employees there are very hard working. Management however is the worst I've seen at any restaurants. During past 3 years we've seen about 4 managers come and go. Tonight 8/6/2021, we had our worst experience. There's dishes piled up everywhere. Management was outstanding smoking. Most of the time we were there. We also witnessed him wearing his mask under his neck. We ask about it. He snapped at us for asking so we took a picture. He ( Deric Ragland) made a scene. Came in our face showing us his name tag and that if we were reporting him make sure to spell his name correctly. Several customers left. We finished up paid our bill and left. I wouldn't recommend this location as long as Deric Ragland is in management. read more

Visited this establishment as a routine with my Dad. Instead of breakfast this time it was dinner. The atmosphere is pleasant. Our food came out hot. Kenyada was pleasant and served us well. I will be back to this location even though we usually do breakfast this was a nice change. read more

Applebee's Grill + Bar - Mango lemonade drink, delicious - American Near Me - Birmingham, Alabama

See all

This are the words that came to mind as I exited: "Abandon Hope all that enters here". Management is lacking and the new menu is awful. There was another customer at the bar that had the same reaction to my meal, that didn't eat their raw foul tasting shrimp. We didn't like our Mexican dish so were made to feel like we were wrong for refusing to eat half frozen and still cold "cooked" fishy (smelling and tasting) seafood by the bartender that was more concerned about washing glasses than attempting to please us. It took her several minutes to even acknowledge me even though I was sitting in front of the sinks. Silly me was the one that requested she take my food order and sitting there waiting for too long. Had I ordered my usual meal I would be so happy I may not even had included the other disappointing ticks but I feel like I just gave away good money and got nothing in return. She didn't even have a top to the shaken to properly mix my Perfect Margarita. She poured the once into another cup and called it a night. I no longer will be paranoid about driving after watching the only reason I go to Club Applebees. There's only a shot of tequila in the 12 ox drink. I only have the one and drive straight home and not drive again for 12 hours all for 1 shot! The rest of the drink is mix, simple syrup, and half a shot of orange liqueur, same amount of an read more

See all

My wife and I are an interracial couple and we went there on 5/20/19 because our daughter gave her a gift card for mother's day. The first waitress that we had seemed to have a problem with us. She just kept walking past us and waiting on people that came after us. Another waitress seemed to notice and said something to a manager who then came and waited on us. My food was pretty good but my wife's was overcooked chicken and dried out potatoes. She's the only reason we stayed since it was her gift it was her call. We've been married 19 years and eat out a lot. My wife never complains and always has focused more on what was good but this day she finally complained. She said we'll never go back, which has never happened before, and I strongly agree. read more

Great service and great staff. Food was a little slow but delicious. I would definitely recommend the burger. It was very very good

Ok ok not sure why there are so many negative comments. This location is perfect. Some real folks here with real stories. Applebees never claimed to be as good a s Ruth Chris Steakhouse. Take a step back and have some respect for the culture here. People are friendly, do not come in the door with judgement and you will enjoy your time and food. I did. Oh and the General Manager is on point I just seen him take care of a customer that said her drink was watered down. He did not even argue just poured her another drink and took care of her. Excellent customer service!!!! read more

Visited w/the Fam on Sat night a couple hrs before closing. Was a 30min wait. About 50% capacity for customers and COVID measures were enforced. While standing outside chatting we saw a waitress thru the window slip and fall. Appeared to have injured ankle or foot. When we were seated it took a while for drinks and order to come. Our waitress (Shelby) did a super job given they were short personnel. The manager was visiting tables and apologizing for any delays. He offered discounts to many that were present in an effort to balance things. Fortunately, we were not in a hurry and they were more than appreciative. Overall, good food and good atmosphere. Would recommend to others. read more

Servers and staff are very rude and could care less about working. I try to support restaurants in the city, but not at the cost of good service and good food. I'll take my money and appetite elsewhere. read more

This is not a tourist friendly restaurant. We were treated with disrespect from the moment we walked in. The soup was cold and the steak with potatoes were burnt and charred. read more

I visit this restaurant recently and didn't have a pleasant food experience. When I arrive the host was very friendly and so was my waiter. The employees seem to be following the COVID-19 restrictions by wearing a mask and cleaning areas of the restaurant. I ordered the quesadilla burger, fries and an alcohol beverage. It took my order over 45 minutes to arrive and it wasn't crowded at all. When my food arrive they give me a kid's portion of fries that were not hot and my burger was warm. I told my waiter how disappointed I was about the long wait on my food and she politely spoke with her manager and he told me my order will be fix over and they would bring me out an appetizer for my wait and my meal was on the house. Customer Service was a 10/10. read more

I had a good dinner the food was delicious. I enjoyed it very much. My server was very courteous. I would definitely go there again. I ordered the bar special, the brisket nachos, pot stickers and the boneless chicken. I had a Blondie with ice cream for dessert. read more

Applebee's Grill + Bar - The food I ate at Applebees. - American Near Me - Birmingham, Alabama

Horrible service. Was seated by the host but didn't see a server until 20 minutes later. Finally able to order and we see multiple-employees just walking around on their phones. * Note the place was not busy at all. 0 stars if I could. Would not recommend. read more

Came here for my cousins birthday. Not very busy but we received excellent service from Tareka. Food came out hot and tasty.. paper towel holder needs to be replaced. Pleasantly surprising experience. read more

Don't waste your time coming here. Worst staff ever. All the way from the hostess to the waiter that wouldn't come to our table after sitting there for over 10 minutes. When I asked him if someone was waiting on this table, he said he was and walked away. That was our cue to do the same. Horrible. Just horrible. Do not visit this restaurant . Go home and make a peanut butter and jelly sandwich. You'll be better off. read more

Usually come to this place on my lunch breaks. The recent menu change was pretty good. Got rid of a couple favorites but added some new ones. The happy hour menu is everything great drink specials. They usually have all the events on their tv's so you don't miss a beat keeping up with the sports. Service is pretty good but I do have my favorites I prefer to go to. read more

Stopped in for bite to eat with a rather large party today. There was the expected lunch hour delay and due to having a large part of about 14 it was expected to have a 15 minute delay. The server was moderately attentive in when taking out order but rather disinterested in the ordering process and mildly annoyed. Once the food came out, it was warm, not hot. The individuals in our party that ordered later received their orders first which I suspect was because the orders were received out of order. I hope in the future the staff and food is to a higher standard if I happen to frequent this location again. I know I shouldn't expect too much from a chain restaurant but that remains to be seen. read more