Robert, Robert, Robert...A great customer friendly manager! I made an error when ordering our dinner online. I called and spoke to Robert, the Manager. He listened to my concerns and followed up in making sure my family had a delicious hot meal. I believe he went above good customer service because he exhibited care and kindness and made sure we had a good meal. Thank You, Robert read more

Our server was amazing! We went for the after hours appetizers and they did not disappoint. Especially the artichoke dip. 10 out of 10 This was my first visit to Applebees ever and it for sure will not be my last. read more

Don't ever order food on any delivery app from here. They somehow get orders consistently wrong. 5 out of 7 orders I ordered from here got my entire meal wrong or theres missing items. I went back on grubhub and door dash and counted lol. I will make a mental note when I'm in the area I won't order from this specific applebees anymore. Don't know how the service is from inside but I can only imagine. read more

Lunch today with a friend. Tiffany was our server. She was spot on with service. What a pleasure. Food served hot and was so good; blackened chicken/shrimp with garlic mashed potatoes, French onion soup and breadsticks with alfredo sauce. Ladies room clean minus the water backing up in drain on bathroom floor. Yikes! read more

I cannot. I have been waiting an hour for my food and there's five tables in here never will I order from here again take out

Appetizer tray was loaded with plentiful assorted items. Very reasonable price for quantity and quality. Friendly service. Large bar area. Very clean and decor nicely displayed. read more

Always decent food. Today I went for lunch and got one of the lunch combos - tomato basil soup and mac and cheese with honey pepper chicken tenders. It was very good and a decent price for the quality. Their tomato basil soup is excellent and served with Parmesan cheese and thick croutons. For dessert, we ordered the butter blondie - a blondie brownie with walnuts and a maple butter sauce. It's always delicious and has a very interesting but tasty sauce. There are some good discounts on both entrees and appetizers between 3 and 6 Monday through Friday. read more

Applebee's Grill + Bar - Butter blondie - American Near Me - Dearborn Heights, Michigan

I have been to many other Applebee's and can get a medium rare burger, but the cooks can't do that here. Only get pink or no pink. The pink is a pale pink at best. The waitress was kind and curtious. read more

The service here is bad . Some of the employees don't care about doing their job right . They need better training in customer service or they need to hire other people that care about their job . When you go in to pickup your online order and they tell you someone else already picked up your order . And when you ask if they confirmed with the person that stole my order if they had proof they ordered the food and the server's reply is "so.." . Not very professional . read more

We visited one evening after an afternoon playing softball. We were all pretty hungry and we anxiously began to read the menu. The waiter was nice enough, and explained the happy hour specials, as it was 10pm. We ordered a wide array of appetizers and all were pretty much what we were expecting. No complaints, nothing to really stand out, just your average neighborhood Applebee's. read more

Applebee's Grill + Bar - American Near Me - Dearborn Heights, Michigan

Awful i asked for a cheese burger and they gave me a bun with cheese no meat also i got a mac and cheese for my son he said it wasn't cooked well and later he threw up at home 1 star read more

The service was really slow and I mean slow. The spinach dip was good. The burger was underdone and the fries were way too salty. Not sure I'll be back. read more

Great menu choices, they have a few new menu items. Large screen tvs everywhere - you sure won't miss a game. It's not too crowded and you don't have to wait to get seated. The wait staff can be a little on the slow but the food is worth the wait. read more

Applebee's Grill + Bar - American Near Me - Dearborn Heights, Michigan

absolutely terrible! we ordered wine to start , they had to go get some more from the back, it's Friday happy hour?? stock up before you open! ordered some appetizers, no small plates..Waiter said they are washing some, never got them. apps were not good.. every table around has had the manager there with complaints..never going back. read more

Horrible experience steak was garbage beer was warm next refilled my water cup even tho I asked

To begin with, I frequently visit this location and I usually get service that is decent for a chain location. Today's service was far from that. I entered the establishment and was greeted by a host that told me to sit anywhere. I sat at the bar for the first time and was greeted with waters. We spent 5 minutes looking over the menu, closed them to show we were ready to order, and we were never looked st again. We then made an excuse to switch sections after the bartender made it apparent she didn't want to wait on us with an empty bar. After leaving the bar we sat at a booth with a handheld POS and made the orders ourselves. The appetizers came out in a timely manner from the kitchen, we were greeted from the manager with our order, and the rest was fine. The downside of the night again: it took quite a while for a salad to come out of the kitchen at 10 PM. I understand this review makes me look bad but having service where my appetizers, entrees, and drinks came out very quick and I was out the door quicker than I could type a review, it became something I looked forward too. The server of the section, Kasey, was super helpful. She had a smile on, she was very nice, and continually checked up on us. read more

Applebee's is a popular restaurant chain that offers a menu of appetizers, burgers, sandwiches, soup & salads, pastas, desserts and specialty and alcoholic drinks. The Dearborn Heights location on Ford Road is convenient for shoppers as the restaurant is located in the parking lot for The Heights strip mall. I have eaten here a number of times since 2003, most recently today for lunch. The restaurant is a great lunch spot during the week because it offers a combo deal, so you can select two items from a list of soups, salads, sandwiches and pastas. The tomato basil soup is very tasty and a great comfort food. The lunch combo is only served from 11-3 Monday -Friday though. The drink menu is full of delectable cocktails, including flavored sangrias. Both the red apple sangria and the white peach sangria are refreshing and served in a very large glass. Desserts here are also pretty good. Applebee's added shooters (which are popular desserts like chocolate mousse, cheesecake and hot fudge sundaes served in small glasses)to their menu a while back. The shooters are only $1.99 and just big enough to be satisfying without feeling sinful. I have always found the service at this Applebee's to be friendly and attentive. The tables and seats have always been clean, as are the restrooms. The decor reminds you of a neighborhood restarant, and pictures and jerseys from the local high school are mounted on the walls. There's definitely plenty to entertain your eyes. If you come for dinner or lunch on the weekend, you may have to wait a bit for a table to open. The restaurant does get pretty busy at times. read more

Applebee's Grill + Bar - Applebee's-- Dearborn Heights, Michigan, USA - American Near Me - Dearborn Heights, Michigan

If you are going in on a Friday night for a meal with family lyi and friends expect to served ONE @ a time.... As a family of five we had a 78 minutes stretch between the FIRST person meal to the FIFTH person meal to be served. Asked for a manager and it has been 18 minutes and he did NOT show up yet for us to politely voice our concern and dissatisfaction during this service... Will be calling headquarters customer service and will see what will they say and do about this... Not our server's fault... 12/19-12/20/2014 12:55 AM Check #: 8085-1211539 read more

This is a nice go to place when you're having lunch with or co-workers. The customer service is great! I only order what I like and I'm never disappointed. I've had a co-worker that had to send her food back, but the manager tried to make it right and made sure she was satisfied. Thank you Applebee's! read more

Applebee's Grill + Bar - American Near Me - Dearborn Heights, Michigan

Great service lunch time is the best time no long waiting. The lunch menu is a great price

Always have great food and cocktails services wonderful in the Dearborn Heights area Applebee's is fun for the whole family

I Love Applebee's!! It's so affordable and family friendly! On Tuesdays they have kids eat free for 1.99. Bring your family down and enjoy. If you download the yelp app they even give you a free appetizer if you check in. It's a win-win! read more

Oh boy, I've been sitting on this one for a while. But now.... its time. Oh Applebees, I've been in your restaurant since I was a kid and every time I went it was alright. But then I grew up and realized something. Applebees is trash. First of all, if you like eating out, go literally anywhere else. This is a trap, you pay so much for small portions of GFS stock. I ordered the Chicken Macaroni and it just fizzles in your mouth, there is 0 texture. The dish is on their 2 for 20 deal, which is a good deal if you're too lazy to spend any extra money on food, which in this case, it's better spending your hard earned cash outside of this establishment. The air inside Applebees is heavy, you can smell the dollar store food as soon as you walk in, it's always overcrowded with trashy people and flustered with screaming children. Applebees is any parents last resort, its pathetic this place still exists because of the shit they serve for the price. I can walk down the street from any Applebees and find something better to eat for any price. The servers dont know up from down, they take years to get to your table, and that's the worst thing about it. Why would I want to be stuck in a place like this for more than 10 minutes? It's not worth the wait, food, or effort to go here. I feel bad for the poor saps who go often. Applebees should be a one and done for all customers, actually, I wouldn't even make the first trip. You wanna know why? You can find better slop in the bathroom. read more

Just had the worst experience of my life here. I got takeout. Pasta with the chicken on top. I sit down to eat my food, and it's a damn quarter in the bottom of it! I know mistakes happen so I wasn't even tripping. I called just to tell them so I can replace it. They put me on hold for 20 minutes after telling them my problem. Then the manager who I'll post on here, comes on the phone without even say his, and says "WELL DID YOU DROP YOUR CHANGE IN IT WHEN YOU PAID FOR IT?!!" I say sir, it's a plastic lid on it that's sealed. All I did was take the bag and go home. Didn't even check it. He says, well I guess we will replace it but if you come up here yelling I'm calling the cop! I get there, don't even yell. I tell him to just give me a refund because of how he came up on me looking all agitated. I can't trust that food. I get outside, cops pull up. This guy is the worst manager I have ever seen. His people skills are terrible. Now I am banned from a place I been going to for over 3 years. Ridiculous... read more

Applebee's Grill + Bar - Food with quarter in it - American Near Me - Dearborn Heights, Michigan

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My wife received a gift card to Applebee's; so, we stopped in to pick up a take out order for dinner. Normally, we don't stop in at Applebe's due to me being allergic to most of their menu. Unfortunately, my food allergies leads to me being extremely limited as to what I can order from Applebee's due to them posting very clearly on their menus that they cannot guarantee that their food will be allergen free. Unfortunately, rather than to dispel my misgivings about stopping off at the place, it confirmed my misgivings. Sure, the servers were friendly and helpful. However, my Fiesta Lime Chicken was overdone. The meat was tough. And while the melted cheese and tortilla strips were tasty and the melted cheese, and ranch topping for the chicken was tasty, the cook seemed to be afraid of seasoning the chicken itself. So, not only was the chicken tough and overdone, it was also bland. It needed the topping to add some sort of flavor. The rice was also on the bland side. My wife ordered one of their burgers. the cook forgot to put all of the toppings on it that she ordered. Otherwise, it was a tasty burger. However, she was disappointed to not get her burger her way. So, the back of the house failed the front of the house. The front of the house was friendly and helpful. The cooks messed up the orders. And this on top of my food allergies is why I try not to come in to this chain. read more

I had the Chicken Caesar salad and it was delicious! The host was awesome and so was the waitress! First time I've been to that location and I am sure I will be back! When you have a waitress that is friendly and knowledgeable about the menu it says so much! read more

Eh, it's a chain restaurant. I almost always get the oriental chicken salad, which is hard to mess up. Last time I was at this location, we got seated, then waited about 15 minutes for someone to take our drink orders. Then it took about 10 minutes to get our drinks (pop and coffee). We got the 2 for $20 deal, which includes an appetizer. We got the onion rings, which were swimming in oil in the basket. Our food tasted fine, but my mom's entree looked like something you'd see in a prison cafeteria - no color or presentation whatsoever. I know it's not Roast or the Capital Grille, but geez. Make it appear appetizing, or at least how it looks in the menu. The service was a little lackluster that night, which was interesting considering there weren't many people there. The manager seemed to be tending to a lot of tables. read more

Potentially the worst AppleBee's Ever! Food- Horrible. Came hoping to snag a few of my old favorites, since it has been a few years. It was horrible. Could barely eat the food. Service- worst of all. The girl kept coming back to our table after long periods of time complaining about what was going on with other tables and in the restaurant. Funny thing almost no one was there that night. The restaurant was fairly slow. I worked at an Applebee's for a couple years. This was a horrible example of the place I worked. Ambiance/Decor- Pretty typical to most Applebee's. Nothing special here. Overall, would never be back, hated the experience and seriously would not recommend this spot at all. Might not even be interested in to many Applebee's anywhere anytime soon. read more

This was the absolute worste the service was slow and my food was cold. It wasn't even busy. They did offer to make it again but I refused as my friends would be done and ready ro go after the lont wait. read more

Applebee's Grill + Bar - Even the buffalo wings were cold and nasty. ... - American Near Me - Dearborn Heights, Michigan

We eat here alot, food is really consistent visit to visit. Yelp free app is awesome (thanks). One thing that bother me is the gift card offer they run. Buy a $50 gift card you get a bonus card ($5/$10 depends). But they wont let you use the gift card the day you buy it. The bonus card, I get it. You're trying to drum up repeat biz and thats ok/standard. But the original gift card?...why? Makes no sense. I can walk in at 4 and buy one and leave. Come back later for dinner and use it. You don't know so why be so stingy? I buy em at Kroger and get 4x fuel points. read more

A very good Asian chicken salad. Staff is slow to wait on you. Staff is slow to clean up tables. The bartender at times seems annoyed for a refill on your Diet Coke. Food is greasy! Food is bar food! The ribs are the biggest ripoff because you might be getting about 2-4 ounces of meat on these bones. Where's the manager? Tables are greasy! The restaurant can be found dirty at times. Quality of food is subpar. read more

Set your expectations low. Go home, dig a hole and set your expectations lower. Come back and maybe you'll have a good time. This restaurant is literally the worst of all time. Super high staff and management turnover. Wait times for food was so so painfully slow. I ordered a long island and the waitress asked me if I wanted it on draft, then admitted she didn't know what it was. read more

Staff was great went for lunch and it was freshly prepared to my taste. I believe the waitstaff name was Myesha. Also, I had a $1 drink that was delicious. read more

Last time I will ever go to any Applebee's. Dry, cold, hard, over cooked streak. Cold potatoes. Disgusting. Avoid this garbage chain, and go get yourself some real food at a local hotspot. read more

Food is good, simple American fare. Sometimes they change their menu too fast and I lose my favorite dish I always order. I wish they bring back the all you can eat soup and salad lunch menu. They had the best spinach salad on it! read more

The Applebee's in Livonia Michigan at one point and time had excellent service, and pretty good food. But this one seems to have a high turnover and a problem with portioning and consistent hot temperatures for the food. However, the burgers are fantastic and the $1 monthly drink specials are what I go in for. Just order a burger and have several cocktails is what I recommend. The appetizers are pretty good as long as they're fresh and hot. read more

Great place to go and relax after work for quick bite and drink! Friendly staff,& crowd of people. Good special to

I did the carside Togo for my family and it was right on. My wife was very happy with her cheeseburger and I had the Fiesta Lime Chicken. Nice staff. read more

Went in on a Friday, they're short staffed like most places. We waited almost an hour for a table and another 45 minutes for our food. No appetizers just mains, my steak was not the cut I ordered and was very fatty. During our meal a couple came in that knew our server she sat them at the bar for about 3 minutes then moved them to a table ahead of others who were waiting, just not right. read more

Giving 1 star...because I have too. When we arrived we stood in front for at least 8 minutes before the hostess arrived. That should have been a clue to leave!! The service is horrible.. The food that took forever to arrive was not hot. Then the the order was half right. Didn't receive an apology. Waited another 15 minutes to received the correct side items. I will not ever return. We had to flag down the waitress a few times... The waitress will not be getting a tip. Take my advice if you like good service and good/hot food don't come here. read more