Had coffee, ordered lunch specials: French onion soup and a wrap, chicken tortilla soup with club. Waited 25 minutes and left. Not even half of dining room was used, 3 maybe 4 servers with a trainee and bartender. If you can't SERVICE all your customers then slow down the seating. Unacceptable!! read more

We stopped in for lunch on a Saturday and going in it was pretty busy. We were aware it would be a wait which was fine. When they went to seat us they wanted to put us at a hightop. This was an issue as we had someone in our group that was obviously hurt and had a cane. We had to wait for a different table. We got our food and drinks ordered fairly quickly. Appetizer came out half cooked. The cheese in mozzarella sticks was not soft and hard for kids to eat. We watched more than three staff walk by and not pick up the dirty dish, including the waitress that had to move it to place the food down. We waited a long time for our food. Almost everything was overcooked. My food looked nothing like the picture. The potatoes were bland and had no garlic. My mother-in-law order a mushroom and Swiss burger with fries. Hers came out with no mushrooms, barely any sauce and had onion rings. Oldest boy had the ranch chicken sandwhich with onion rings. Had no sauce and fries. Youngest boy ordered kids cheeseburger plain with an extra al a carte burger (we checked and she said they could do it). 2 kidsburger meals came out. They tried to charge for the extra fries they had to bring and an extra kids meal. Not to mention that we never really saw our waitress again. We were never offered refills on drinks. When the manager came out she blamed the new cook. They gave a 15% discount but honestly it should have been more. There was not a single meal right, the waitress just disappeared, they never cleared the dirty dishes, the manager blamed the new cook. In the end another waitress came out and took the blame saying our waitress was new. The waitress never came back and never apologized. Was a very rough meal. read more

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Steak ordered was medium rare,came out well done. Manger ordered new replacement steak,after half an hour and table mates had finished,my steak came. Refused it of course. Manager did comp that part of order. People at table next to us had cold food. Kitchen staff apparently doesn't take pride in what they prepare. We arrived at 415 so not busy then. Will NOT be going back to defiance one again . Waitress was very good though. Not her fault read more

Applebee's Grill + Bar - Sports Bars Near Me - Defiance, Ohio

We were traveling through Defiance, Ohio on 3/19/24, and needed to stop for dinner. We did not realize that Defiance, Ohio was a restaurant desert. The restaurant we wanted to stop at, closed at 3 pm ! What kind of hours are those?? Anyway, we stopped at Applebee's because our experience at our local Applebee's in Fort Wayne has always been a great experience. Applebee's is a chain restaurant, therefore, we thought we would receive the same experience in Defiance. We were wrong. We arrived at 8 pm. The restaurant was not busy. The dining room had many empty tables. The atmosphere was not upbeat at all. The server, Latty, took our order and my husband ordered the Oreo milkshake to be served with his meal. I ordered the southwestern chicken bowl, my husband ordered a cheeseburger. My chicken bowl was awful. It was cold. And it was overly seasoned to the point that it was almost not edible. My husband never received his Oreo milkshake. We asked the server where the milkshake was and she said that someone was making it. My husband finished his food and still, no milkshake. When it finally arrived, the server said that the person who made the milkshake got busy and didn't get it made in time. BUSY? There were 6 tables with customers at them. The restaurant was not busy. Ridiculous! The milkshake was awful. It was made with ice, not milk. It was not creamy at all and had no chocolate taste. What is going on at this Applebee's??? The server removed the Oreo shake from our bill. But it was still $40. My husband did not want to leave a tip at all. But I left her $5. This Applebee's restaurant is awful. We will never return. Defiance, Ohio needs to get some decent restaurants to dine at. This one is a bust! read more

Came with my parents, had a comically bad experience here; it took around 20 minutes to even get our drink order in, appetizers came a while after. Took around an hour and a half to get our food, the same thing was happening to the three tables around us. The table behind us got a wrong order and a steak done incorrectly. We asked our waitress specifically for three boxes and she came back with a single one of the tiniest takeout box i've seen. The tortilla strips on my grilled chicken bowl were all completely stale, and the bottom of the broccoli my dad had was grey and gross. I'm not a picky eater, and i've never had to actually pick something off of my food to enjoy it before until then. Also the table was sticky when we arrived. On the bright side it was really funny to see the tables around us having the exact same experience and realizing it wasn't just a fluke but genuinely poor service and food being given to all of us in real time. read more

It was the second day after reopening. We had to wait over 30 minutes for a table due to the limited capacity of COVID situation. All staff wore masks, they sanitized tables after diners left. They simplified the menu. Now they have $20 for 2 dishes deal. 2 side dishes or 1 entree with 1 main course. I had shrimp alfredo. Not the best one I had. It was way too dry, spaghetti sticked together, not enough of alfredo sauce to blend in. There were 10 medium size shrimp, a bit salty. The Caesar salad was okay. Hubby had ribs, I had a bite and it was good! It's a little spicy which I like. I came with family, 5 people in total. We were sitting at a booth by the window. I cannot look at the person's eyes who sat to my right because the setting sun was in my eyes. One waiter noticed that, pulled down the shade. Applaud to that. read more

Applebee's Grill + Bar - Shrimp Alfredo - Sports Bars Near Me - Defiance, Ohio

The traditional wings were a disappointment. Small and dry. They push the boneless wings but who really knows what those are. Might as well go to a fast food joint for chicken nuggets. read more

Good could be better. Normal run of the mill chain restaurant . Nothing extravagant.

Gone here a few times since my first review in person now, rather than just delivery, and I wanted to update it to add that the staff here is really nice and quick on their feet. They'll have your soda refilled constantly and while keeping an eye on you possibly having any issues or needing anything extra, will avoid bothering you too often. The food was also even better than delivery, though that was easy to assume as it's the same food just not sitting in some random person's car for 20 minutes. Great place to come eat and very affordable for what you get. read more

Food was good and feeling pretty happy about the beer french fries are real good service was okay that I was short fast but rude he'll be back can you get a steak much other place read more

Applebee's Grill + Bar - Yuengling medium draft and a margarita on the rocks - Sports Bars Near Me - Defiance, Ohio

This was my second time eating at AppleBees. As always the food was great, Atmosphere was very nice and to add to it. Our Waitress Kimberly was a Rock Star. Kimberly went above and beyond to make sure our family had exceptional service and a wonderful meal. Thank You......... read more

They had no help but finally after getting seated the young man that was filling in as a bartender gave us execellant service I wish people in Defiance would go back to work read more

Great food, great service and very appreciative of the tradition of a free meal for veterans! Made our day even better. Thanks Applebees, Marv and Julie Scott read more

I often go to this location and always have great service. I went a couple of days ago to celebrate my friend's birthday and we had the most amazing waitress, Kelsey. All of the servers are wonderful but Kelsey really made us feel like family. I would definitely ask for Kelsey as your server when going here. And, as always, the food and drinks were amazing! read more

Food is bland. Old lettuce on burger. Drinks overly expensive. Rude environment because of staff.

I rarely go to chains, yet my mom wanted to go so what the hell. The restaurant was pretty full and we were seated at the bar. The bartender Megan was like a drill Sargent. Rapidly barking through orders at customers! Megan if you hate your job, go do something else, customer don't like to be ordered around! read more

They were out of most of what we ordered. The service was slow. We could have driven to Toledo, ordered and eaten and still be done quicker. They did give a discount at the end. It was good food, with a poor experience. read more

They harassed us about our ID's - we are all clearly over 21 & all happen to be from out of state. I understand doing your job, but we had to wait about 7 minutes for the manager to come check our ID's before they would serve us anything but water. & then got to wait for drinks to be poured... Mind you, it was a Friday afternoon. So when my friend mistakenly walked outside with his beer, the manager promptly followed him out, snatched it from him, & then broke his cigarette that was resting on the ashtray, for effect. RUDE. I ordered my favorite app, the green bean crispers. There were 13 whole ones & a few broken pieces. I was disappointed to say the least. The service was ok, not outstanding or even good. Just ok. Doubt we will be returning anytime soon.... But there's a AWESOME BUFFALO WILD WINGS right down the road :) read more

One of the best Applebee's I've been too. You can get a full meal by just eating appetizers. Sliders are "da bomb" and you must try the pretzel sticks and beer cheese. Don't forget to ask for Jessica; she is amazing and very kind. read more

Applebee's Grill + Bar - Sports Bars Near Me - Defiance, Ohio

Husband had the lime chicken with rice and it was delicious. I had chicken Parmesan. Not so good. The chicken was over cooked and got fettuccine with what they called tomato sauce. The "sauce" was tomato paste and water. Definitely made me gag. read more

Excellent service and food. We've eaten here several times over the years and always have a great meal. Tonight service was exceptionally good. After we ordered the server said we could save a little money with 2 for 25 as the items we ordered were options for that meal. And we got salads too. The bourbon chicken and shrimp was fantastic. Though this is a chain it's a very well run place. read more

Go into the restaurant and ask for a boothe and they had to wipe one down. The waitress puts our appetizers in and took like almost 25 plus mins or so to get them when she brings them out she their not the right ones and had to go back which took even longer she brings out my appetizer i asked for sauce on the side she gets a attitude.i ordered the cheeseburger with lettuce n onion i was given a small piece of it maybe 10 fries ill never go back there again!!!!! read more

If I had the option of no stars ,that's the review they would have gotten. Visited the Applebee's today with my mother,who is using a walker and when we got inside she was obviously short of breath and then somewhat distressed due to medical conditions. We were told the wait would be 10 minutes. She went to sit down in the lobby and the kid at the desk said," no " we had to wait outside,we went out to the entryway on the outside and we're standing there were told we needed to go wait in our car even though it was only a 10 minute wait. It's 27° cold and windy. My 80 year old short of breath on a walker mother is not taken into any consideration. There was a man on the bench outside with obvious medical issues freezing until he was told to go in. This is a disgrace that people with medical issues are not assisted more. And our party had all been vaccinated,screw COVID and screw Applebee's. Will never go to one, again. They had NO signage about waiting in cars, just that you had to have a mask, which we all had. read more

This location is not safe for children if the manager Daryl is working. Today after patiently waiting 50 minutes my wife asked the supposed "manager" named Daryl how long it would be because our 6 year olds were not fussing but getting hungry. He blew up at my wife and told her she was being rude for asking how long it would be. He verbally assaulted her until I spoke up. At which time he stepped toward me in a very intentionally intimidating way. Having experience dealing with violent and abusive individuals and immediately recognizing it, I left the location for the safety of my wife and small children. All because he was asked how long it would be for our children's meals. The waitress, hostess, and anyone else we spoke too were extremely nice and seemed to be doing a good job. This Daryl should not be in any position dealing with customers, when he gets violent just by being asked how long before your children's food will be ready. I feel bad leaving a 1 star review, but this is an enormous liability to the location, abusive individual like this are very likely to progress to physical violence. Employing management that is hostile toward a customer for any reason is dangerous, but this was simply for asking how long until children's meals would be ready after waiting 50 minutes from the time of the order? This person who is supposed to be working as a manager creates a hostile environment for customers, especially children. read more

I didn't save my receipt but used the carryout option. Should have thrown away the food and eaten the receipt. We requested food pickup at 2:30 Thursday. We arrived at 2:29. All food was cold. Fries tough, green beans colder and salmon all dried out. Wife's chicken okay, mashed potatoes cold, ordered 2 drinks received one. Onion rings, no onion just breading. First restaurant visit since March due to covid. My 82nd b-day "celebration." No more Applebees for us. Food obviously prepared when ordered and kept in a "warmer" for more than an hour. Yuk! read more

The drinks here are plentiful ! They have a wide variety ! The food is very good also ! Would recommend this to everyone I know. ! Very casual setting! read more

Portions are junk, the burger I ordered was luke warm, and my appetizer was teeny. Considering how much I paid for the food, you'd expect it to be decent, not the disappointment it all was. Won't be going back, ESPECIALLY since all the silver ware was dirty and the waiter was rude as heck. read more

Excellent restaurant, especially because of Little Mike. The best waitron in the business. Of course everyone knows that Applebees is one of the best stock investments because of the 2 decade history of excellent food and fast service. Michelle the bartendar on the other hand seemed a little annoyed, not inclined to smile or interact with customers seated at the bar unless they are good looking guys. But still fast on her feet. Young pretty women sometime's profile the elderly as non-tippers. Where we are concerned she is wrong. We never tip less than 50%. Michelle is young yet. She'll figure it out that you should treat everyone as your equal. read more

OK, it is a chain restaurant. However, if you are going to have moderate prices, you should have decent food. I've been sorely disappointed the last several visits. I won't be returning. read more

Plain old American food. Spinach dip was too cheesy and not enough spinach. Veggie pizza was pretty lame. Not enough options for Vegetarians. But hey, its Defiance. read more

In a town that has very few options this is a good one. The food was very good and the pricing was moderate. The service was great and on a busy afternoon the manager was still nice enough to come around and ask us how everything was. I would say that this is a good place to go in this town. read more

Applebee's is always consistent. Never knocks my socks off, but always tasty and a good value. Great to have lower calorie choices (the thai chicken salad was 350 calories). Ate at the bar so we didn't have to wait. Sierra at the bar was very friendly and poured me a sample of the Sweetwater IPA before I ordered. For defiance this is a good bet. read more

Two strikes, this Applebee's is out! Lived in the area for about 18 months, tried the most expensive steak on the menu at first visit - overcooked and tough! We were not the only ones that night as the manager was at multiple tables around us. So, tonight, we are "o.k. we will try this again" BIG mistake! Ordered shrimp skewer, with 4 oz sirloin steak (medium rare) with fries and broccoli TO GO. Got it home, steak barely pink in center and tough! Fries left out of order. Would NOT recommend this Applebee's at all. read more

Very disappointed in the quality of food lately. Previously was awesome food as well as service. But, lately the service as well as portion sizes have became smaller and the prices seems to have jumped. Hopefully it's just a rough patch with this location. read more

i ATE THERE TODAY Oct 16th..the food was so so..the mixed grill was burnt and tasted awful even if they hadn't burned it it was really not good. The salad are suppose to come with tomatoes and cucumbers which were not visible they called something that was chopped so fine tomatoes and the cucumber were not in it. The rest of my two items were ok. They are never consistent last time i went there it was great and salad was terrific..why i don't eat there much. Now the server I had was great and did an excellent job. I give 2 stars for the inconsistency of the food and 5 star to my waiter.It definitively wasn't a good 20.00 meal for the money. read more

The best place in the world. I love coming there. The service is amazing. Everybody is so nice there. Bartender Elizabeth is the best person she's so nice. read more

I have never had a problem! Wonderful service and GREAT food!! We go a few time a month!

My girlfriend and I eat here about 1-2 times a month, and we usually always get good food and service. Generally, the wait time is not bad at 30 minutes or less. read more

I had to interrupt the "manager" Darrell while he was watching a football game on TV to tell him about a less than stellar service experience that I had. A manager should set the tone for a business and lead by example. There is never a time that a manager should be idle, or watching TV at work. He could have been visiting tables asking if everybody's dining experience was acceptable. Instead, he was engrossed in a sporting event. Poor leadership leads to poor service. I will not be back, there are plenty of other restaurants in town that offer better service and food. The bartender was excellent, however, her strong work ethic and people skills could not outweigh Darrell's lack of initiative and leadership. Very disappointing. read more

Steaks are tiny and over-priced. Kitchen is dirty, run by a bunch of teenagers. They don't even let their employees take breaks. That's just wrong. read more