Slow service, problems with the ticket not printing and then not correct, and to top it off, the food was gross.

Lunch menu is cut in half and changes from week to week. My coworker always comes back with a stomach ache.

Service was not very good. The wait staff was loud and not friendly except for our paticular waitress. Others were yelling back and forth and laughing far too loudly. The restaurant was hot and humid. The ladies bathroom smelled like urine and needed some serious attention. Would NOT go back to this particular Applebees. read more

Lunch service today was outstanding!!! Katelyn was the best. She was very polite, pleasant and understands customer service. She always had a smile on her face and responded with "your welcome" instead of that lazy comment many use today of "no problem ". I know it's not a problem, it their job. Duh. The food was also good. We had the $10 lunch special (drink, salad or soup & an entrée. I tried the 3 Cheese Chicken meal. It was really good. It was lite and just the right amount of flavor on the chicken. I'd definitely order it again. The only thing I think would have make the experience perfect is if they would shampoo their carpet. When you first walk in there was a bit of a musky smell. If it is not the carpet then it is a leak in the roof or their A/C system. But, it was not terrible. You don't notice it after a few minutes. But, if I managed this location I'd definitely look into it before it does get bad. read more

They were out of a menu item.. Didn't tell me till 45 min after I ordered.. I had only an hour lunch. I had to go without lunch!

Waitress, Vee, was very nice & working hard. Food was good & timely. Blond Bartender was looking at her phone most of the time which explained slow drink service. The restroom was was the nastiest Applebee's restroom I'd ever seen!! Mangers need to be paying more attention!! read more

great service,friendly staff,great atmosphere,great food you will fall in love with all over again.you must try it.

My boyfriend and I had a horrible experience at the Applebee's in Hammond, LA. It was the worst service I have ever had at an Applebee's, or any restaurant for that matter. There was only one bartender, and she apparently had some friends at two tables in the bar area. I ordered a drink, and about 15-20 minutes passed with no sign of my drink (and the place was not busy at all). I had to walk up to the manager at the bar and specifically ask for my drink to be made. Shortly thereafter, I ordered another drink. About 15 more minutes passed, with no sign of my drink. Then we began to notice what the bartender was doing. When someone from the table of her friends ordered a drink, she made their drink right away and brought it out to them, then proceeded to talk and laugh with them for about 5 minutes, while we were still waiting for our drinks. We watched her do this a few times, providing special treatment for her group of friends and ignoring the other customers. I ordered my drink before her friends ordered theirs, yet they received their drinks way before I did. She served her table of friends before everyone else, and it was obvious. When she was actually at the bar doing her job and not talking to her friends, she appeared to be in no rush at all and took her sweet time. Frustrated and angry that we could not even get a drink, my boyfriend and I got up and spoke to the manager. We told the manager what we were observing, and he did not seem to care at all. He did not apologize or express any sympathy or anything. He just nodded his head and said "ok". I have talked to various other people living in the area, and they have reported similiar incidents of terrible customer service at this location. This Applebee's has a reputation for it's negligence and outright disrespect toward customers. Something needs to be done about this situation. I love Applebee's- it has always been one of my favorite restaurants. However, I will never return to this Applebee's again unless something is done to correct this issue. read more