Tristan is by far the best hygienist in the area. After Invisalign straightened my teeth and…read moreexposed stains where there had previously been crowding, Tristan removed all staining. I'm so grateful to her for that! I also recommend Dr. Griffin. He's excellent!

I used to absolutely hate going to the dentist. While I still don't exactly look forward to it, Dr…read more Seidel is the most wonderful dentist I have ever met in my lifetime. She is very gentle and precise with her hands, which is very important to me as I have a small mouth and have had countless previous experiences of dental staff having difficulty manipulating their hands around to work on my teeth. Front desk staff and especially the billing department is all very professional.

Can't speak highly enough about the staff and support that comes from this office. They have bent…read moreover backward to accommodate my needs and schedule. For two years I have gotten the run around from companies such as Baystate Dental, who have no qualms about showing how little you matter to them. Not the case in this office. Nice atmosphere and really friendly people work here. You feel cared about......

First off trying to find a dentist because of covid was a pain so I was delighted that they were…read moretaking on new clients and called to try to get me in sooner when cancellations happened. Linda did my cleaning she is amazing, was very personable, and made me feel so comfortable. She did an amazing job and made me so proud of my smile. The dentist was awesome as well he made sure I had all the referrals I needed, the rundown for my treatment plan and was very welcoming . Glad I am a new patient!

Pleasant, polite, and they LISTEN to you. Dr. Pinky is sweet, the technicians are all about keeping…read moreyou comfortable.

Office staff very friendly but efficient. Dental staff is very friendly and knowledgeable about…read moretheir work with the the dentist. The dentist is quite efficient and makes you feel relaxed during your procedure.

As someone who struggles with occasional anxiety when going to the dentist, I can not speak more…read morehighly of how wonderful (and calming) of an experience I had at this office. All of the staff are courteous and kind, but I want to give a special acknowledgment to Dr. Park. She really calmed my nerves, and had such pleasant chair side rapport, that I was able to relax during my dental work. She was great about checking how I was doing, as well as explaining all the steps as she was performing them, relieving any anxious worries I had. I truly appreciate her professionalism and the comfort provided during my visit. I don't plan to see any other dentist in the future! (Fingers crossed I will not need any more dental work)

What can one really say about the dentist. I can't think of a single person I know that has ever…read morebeen excited about going. It's usually the most dreaded experiences one can have aside from maybe a colonoscopy. So why the five start review? Well I have been going to this dentist now for about 5 years. Every single person I have encountered at this establishment is not only kind and courteous but they go above and beyond to make sure you have a great experience. They always try and make me feel comfortable and like I actually matter. It has almost become like going to see an old friend. Of course my friends don't stick their hands in my mouth and cause mild unpleasant pain. But close enough. If your looking for a new family dentist and live in the area give them a shot. I actually don't live anywhere close but drive about an hour because I not only trust them but don't absolutely hate going. I mean I'd rather not go to the dentist but hey if your going to go anyway better to find one where the people treat you the right way.

Extremely nice people work at the Holyoke office of Cortland Dental. They do good work, and I…read morehighly recommend them.

Been trying to cancel my appointment for about a week and no one will answer my call. I left a…read moremessage, no call back and I am still getting appointment reminders. This place will keep you waiting for an hour and then bring you in the surgery room for another half hour before the doctor comes in, numbs you, and leaves again for however long so they end up having to numb again. They told me I have no cavities after two X-rays and I have had cavities before I know that I have one now but they lie about it. Every time I voice a concern they ignore it and frankly I don't feel like they care about my oral hygiene at all. Don't go here unless you have no other options. Especially if you're bringing a kiddo.

I noticed a poor review for this dental practice (somewhere recently) and hastily entered my own…read morenegative experience with one of the office staff. Since then, I haven't been able to forget that hasty post. Other than the one office staff that is outright rude, and one dentist who is full of charisma personally, yet clearly doesn't seem to care about his dental treatment of my mouth (hence I avoid him), what good is the charisma? I should ABSOLUTELY offer my views more accurately on the rest of the staff. The office help (minus one, probably someone's cousin or sister) are without a doubt the kindest people one could encounter. They truly go out of their way to accommodate, make me & my spouse feel cared for, and are always exceptionally polite. Absolute dreams, 99.9% of the office staff. Re Dr. Bill? He is a dentist. I am not. So how can I assess? Well he has more designations than nearly any dentist I know of. DMD, FAGD, MAGD, and always tries to be in the office, even if I am only getting a cleaning. I hope (wonder sometimes) that this is to check my teeth and not for fear I might upset someone. My direct nature and tone though unintentional, rubs some the wrong way. Tho I would be the first to stop and help anyone incl. a stranger change a tire, use my Triple A, or drive them wherever they need to go. Yet my tone doesn't tell people that, yet I don't even hear it. What I do hear is Dr. Bill always surprising me with a joke, as soon as he enters the room. Nearly always taking me by surprise, as he is so intelligent, & with such a dry wit. He further Hums when working on my teeth. Who hums today while working? Few today love their profession, to the point of humming thru same. I do spend a lot on my teeth. I have had to re-do crowns. I have no knowledge of dentistry, so I just trust that he is doing a good job. Yet if 99.9% of his staffs kindness, or his, is any indication, I should not have let one person's bad review, cause me to chime in (without thinking) about the one staff person who intentionally insults me. The remainder of his staff, are giving "20th century Customer Service", in a time when all too often we encounter "Generation Millennials". As far as Dr. Bill is concerned, again, I have no idea about dentistry, yet if his designations, kind joking manner, and humming his work away, is an indication of the person... you cannot do better. So wherever I chimed in after reading another's review without thinking, That's what it was... My "not thinking" & truly appreciating how lucky I am to be tended to by his terrific staff.

After my childhood dentist passed away, I was scared to go to someone new. This fear grew and grew,…read moreuntil I realized it had been at least 5 years since I had seen a dentist. I chose Big Wide Smiles after some recommendations I saw on Facebook, and I am so glad I did. Dr. Lunsford has the perfect balance of compassion and practicality. She explains everything and doesn't seem annoyed when I ask questions. The hygienist is also extremely kind and helpful, as are the front desk staff. They have also been able to squeeze me in when I've had a variety of dental "emergencies." I recommend this office to all of my family and friends!

The friendliest staff, almost zero wait time and very professional results. I am so happy that I…read morechose Big Wide Smiles when I moved to the area. If you are looking for a new dentist, choose this one!

Dr Litturi and her staff couldn't be nicer or more caring! When I last visited, I had forgotten to…read moretake medication necessary prior to dental work but the receptionist said not to worry and got me what I needed. Stephanie, my hygienist couldn't be more interested in my dental health and is always inquiring about my overall health. I couldn't be happier with the entire experience at this office.

From the front desk staff to the hygienists to the dental assistants to the doctor herself, this…read morepractice is wonderful and I always feel comfortable when I come in. Going to the dentist can be stressful, but having the TV to watch (headphones included!) to dull the drilling sound helps, as well as the thoughtful, talented staff.