Tried to reach out to T.O.G.A.R. via Yelp reservations and via their website Contact Us page…read morewebform directly, and had zero luck getting any response. The Yelp form seemed to have some issues going through; not sure if it was a Yelp issue or vendor issue, so that's why I went to the vendor's website directly, and attempted their webform. As of now, it's been numerous business days with no reply. I see from other reviews that my experience appears to be outside the norm, so that's unfortunate.

Ok, close it down folks, I've found my new appliance repair guy for the foreseeable future…read more I had started down the YouTube instructional video.. you know the ones that make everything look incredibly easy, but then it turns out it's a marginally different model of dryer and completely changes the whole equation? Yeah, one of those. So about fifty suppressed swear words later, I'm on the phone with The Other Guy, and we're booked for a short window the next day. He jumped right in and dismantled the entire thing to clean it out, test out parts, and make sure he got it right. He showed me how the burner was glowing too hot, which means we'd just be replacing it again in a handful of months. We tested and tried different things on it, and he landed on an airflow issue (in addition to already fixing the broken part), and shortened our exhaust duct. He stuck around to make sure this fix was it and was going to take, and it's been humming ever since. I also found his pricing fair, and will go to him again (but good lord hopefully not for a while, we've had enough of these things this year). On last note -- just call him. I know. I want to send the message and hope it works out, but I think it's easier and more likely to happen if you just call on this one.

Joe deserves a 10/5. He was prompt, honest and hard working. Went beyond what could have been…read moreexpected. I highly support his business and will definitely seek him in the future if issues arise.

I reached out to J & J to potentially repair a freezer door that I couldn't fix myself…read more Joe came out and gave me a quote the same day. He ordered the replacement part and came back out a couple days after the part was delivered. He installed the part within a couple hours, probably closer to an hour. The cost for labor was very reasonable, and then the cost of the part completed the total amount billed. With this fix, the fridge/freezer should last another five years. I started to worry I needed to buy a new one when I couldn't find the replacement part online. I'm glad J & J was able to get the part and fix in a reasonable amount of time and at a reasonable price.

Left voicemail a week ago, no response or call back. Sent an email, and also haven't get a response.read more

My front loading washer stopped spinning this morning, so i called a repairman (cuz i was on my way…read moreto work and didn't have time to dick around with it). not too many listed where i live, but gave this local guy a call, left him a message on the brand and what's going on with it. he called me back at work to say he doesn't service that brand, but was nice enough to point me to others that do. THEN he went on to talk to me about the problems it was having and possible solutions. as it turns out, was a simple solution that he suggested we check and ended up saving me the money, worry, and all the other stresses and crap involved with having someone come out and fix my clothes washer. he didn't have to call me back, he didn't have to point me to his competition, and he didn't have to stay on the phone and give me solutions, BUT HE DID! (there was a leaf blocking the water drainage - and front loader washers won't spin if there's water in the tub)

We had Drew com yesterday for a washer that the basket would not spin. I was in the middle of…read moredoing laundry when it quit. They had a cancellation and were able to fit me right in. Drew did EXCELLENT work - he was in and out in no time and got the washer working. He was well mannered, efficient and a hard worker that diagnosed the problem immediately. Will definitely use this company again!!

I can't decide between a four and a five. My refrigerator quit working on a Sunday evening. I was…read morethrilled to be able to call and make an appointment on the weekend for Monday afternoon. Service person was on time and quickly fixed the refrigerator by unplugging and plugging it back in. Sad that I had to pay $100 for not thinking of that myself, but thrilled I didn't have to buy a new compressor or something else expensive.

I have an off-brand 18" dishwasher. It took a few tries to find the right part, but Austin stayed…read morewith it and never lost his cool. :) Hometown was so great to work with--they completed the job and stayed in touch with me the whole time. They will be my first call when any of my other appliances need repair.

Hometown Hero was able to get here sooner than scheduled, and they got the work done that day. The…read morerepairman was friendly and helpful.

Dryer had issue - so tried to trouble shoot (like a normal person?). Couldn't get to work - so…read morecalled technician. These folks came over and since had seen we tried to trouble shoot wouldn't even look at and said "it's a liability" So short story - just sit and hope into the universe things magically fix or else you can't get service from this place.

Seniors Electrical did a terrific job diagnosing & replacing my microwave. Richard was on time,…read moreprofessional & friendly. He did a great job explaining the diagnostics & the problem. Gave great suggestions about replacing the microwave, where to go, what to look for, etc. service charge was applied to installation cost. Will definitely use Seniors again!

I highly recommend this repair service. JD is honest, responsive, and professional. Large Generac…read moreservice companies in my area took weeks to call me back and then made excuses when they learned I didn't buy my generator from them. But not JD. He's the real deal.

Well we been looking at Home Depot, Lowe's, NFM for a washer and they have all the normal brands…read morethat everyone knows real well except the staff knows nothing about any of the machines. Went to this local appliance store I will not go to big box stores anymore this man knows his stuff really well. We left with a speed queen can't wait to use it for years to come. Definitely will go here again.

Excellent service and genuine assistance. I contacted Dolsberry Appliance yesterday to have my…read moreDryer repaired; however, the representative stated they do not repair Dryers. Instead of hanging up the phone though, he began asking me what type of Dryer I had, what my issue was with the Dyer, and even began assisting me in trouble shooting the fault. Although the issue wasn't resolved over the phone, he then gave me the contact info for a company that could fix my Dryer. It's business like this that give me faith in humanity. It's more than a transaction, it's a relationship.

I was so pleased with this company and their commitment to service. So pleasant to deal with. I…read morewill always be using them as needed and highly recommend them. The cost was extremely reasonable as well!

They fixed it dishwasher. It was clogged, and making a huge mess. They fixed it, and cleaned up…read morewell after.