Appliance Pros, 698 Forest Ave, KCMO 816-326-7010 4-3-2026…read moreAppliance Pros, 698 Forest Ave, KCMO 816-326-7010 Installed new Scotsman Ice Maker Only made sporadic ice, or did not make ice at all. Overheats. 3 service calls Unit still does not make ice and overheats, creating a potential fire hazard Have asked since the second service call for a replacement unit 3 months later, after numerous requests for a replacement, they are now saying they have "turned it over to Scotsman warranty." (What does that even mean? They have delayed by sending their "service" people, I suppose being paid by Scotsman warranty, to fix a unit that can't be fixed,) Now they are saying they offered at last repair appointment to take the unit in to be repaired. That is not true. We were going out of town to our son's wedding for a month and would have been happy for them to take it while we were gone and repair or replace. They did not offer that. And now, they say they have "turned it over to Scotsman," are delaying further. We bought it from them, it never worked, we want a replacement. They can deal with Scotsman, that is not our responsibility. They sold us a new unit that never worked.

If you need a kitchen or laundry appliance repair service, I cannot recommend highly enough:…read more Todd Reffitt of Appliance Pros LLC ph. 816-326-7010 www.applianceproskc.com Why do I recommend him highly? on 6/29/16, my husband, Paul, and I were quite impressed by Todd's: Knowledgeability (thorough explanation of appliance electrical draws) Honesty (we thought we needed to have coils cleaned for built-in refrigerator; Todd educated us & we'll handle ourselves) Speed (immediately diagnosed & repaired reason for dryer failure) and, as a bonus ... likeability! Todd advised that he provides kitchen & laundry appliance repair services; how refreshing to find a provider who is both honest & competent!

I have an off-brand 18" dishwasher. It took a few tries to find the right part, but Austin stayed…read morewith it and never lost his cool. :) Hometown was so great to work with--they completed the job and stayed in touch with me the whole time. They will be my first call when any of my other appliances need repair.

Hometown Hero was able to get here sooner than scheduled, and they got the work done that day. The…read morerepairman was friendly and helpful.

Came over the very next day! He gives you honest information and whether the machine is fixable…read more If it's able to be repaired, it always a fair price.

John is great. He's reliable and communicates well and I trust him in my home and repairing…read moreappliances in my rental properties.

Joe deserves a 10/5. He was prompt, honest and hard working. Went beyond what could have been…read moreexpected. I highly support his business and will definitely seek him in the future if issues arise.

I reached out to J & J to potentially repair a freezer door that I couldn't fix myself…read more Joe came out and gave me a quote the same day. He ordered the replacement part and came back out a couple days after the part was delivered. He installed the part within a couple hours, probably closer to an hour. The cost for labor was very reasonable, and then the cost of the part completed the total amount billed. With this fix, the fridge/freezer should last another five years. I started to worry I needed to buy a new one when I couldn't find the replacement part online. I'm glad J & J was able to get the part and fix in a reasonable amount of time and at a reasonable price.

They said would be here on Tuesday, Bill was here on Tuesday. My 10+ year old drier works, just the…read moretimer is wonky. Bill adviced that replacing it would cost almost the same as getting a new similar drier. He diagnosed that the automatic drying section of thet timer is not working, but, the timed one does. Used it today for the first time using timed drying instead of automatic and worked like a top. Just the diagnose fee and might have a drier for a couple more years. Thanks Bill.

When my dryer started making funky noises I got on Yelp and saw Bill's Washer and Dryer Repair had…read morevery good reviews. Bill showed up at the time requested, showed me the root of my problem, gave me an estimate and had my front bearings replaced and the interior cleaned out in about 30 minutes. Excellent! Since he only works on washers and dryers he's probably going to have the part with him. I hope I don't need Bill anytime soon, but I'll call him first when I do need a repair.

Tried to reach out to T.O.G.A.R. via Yelp reservations and via their website Contact Us page…read morewebform directly, and had zero luck getting any response. The Yelp form seemed to have some issues going through; not sure if it was a Yelp issue or vendor issue, so that's why I went to the vendor's website directly, and attempted their webform. As of now, it's been numerous business days with no reply. I see from other reviews that my experience appears to be outside the norm, so that's unfortunate.

Ok, close it down folks, I've found my new appliance repair guy for the foreseeable future…read more I had started down the YouTube instructional video.. you know the ones that make everything look incredibly easy, but then it turns out it's a marginally different model of dryer and completely changes the whole equation? Yeah, one of those. So about fifty suppressed swear words later, I'm on the phone with The Other Guy, and we're booked for a short window the next day. He jumped right in and dismantled the entire thing to clean it out, test out parts, and make sure he got it right. He showed me how the burner was glowing too hot, which means we'd just be replacing it again in a handful of months. We tested and tried different things on it, and he landed on an airflow issue (in addition to already fixing the broken part), and shortened our exhaust duct. He stuck around to make sure this fix was it and was going to take, and it's been humming ever since. I also found his pricing fair, and will go to him again (but good lord hopefully not for a while, we've had enough of these things this year). On last note -- just call him. I know. I want to send the message and hope it works out, but I think it's easier and more likely to happen if you just call on this one.

Able is DEFINITELY our go-to for appliance repair!…read more While we've used them a few times on different appliances, some large and some small, the latest reason for a visit was a broken microwave. TL;DR: the microwave was FIXED in less than 24 hours from my call to have them out! They were super easy to schedule with, and offered next-day service. Unlike a prior vendor who worked on the same part on the same microwave who required multiple visits, Able was able to perform the initial evaluation, diagnose the issue, and FIX the issue on a single trip, avoiding lengthy delays in a KEY appliance for our family! Lastly, and maybe even more lovely than the prompt and excellent servce: they came in under half the cost of last year's vendor! I attribute much of that to the lower amount of visits and understanding their business better! GREAT VALUE! Thanks, Able!

My washing machine is leaving suds behind after cycle is completed. I needed the filter checked…read moreand cleaned if necessary. Drew explained it would be another $300 and I said ok and to do it. His response indicated he didn't want to and he repeatedly said the diagnostic check showed the machine was emptying properly. His attitude showed he wasn't interested in fixing the problem and I consider the service call a waste of money.

We had Drew com yesterday for a washer that the basket would not spin. I was in the middle of…read moredoing laundry when it quit. They had a cancellation and were able to fit me right in. Drew did EXCELLENT work - he was in and out in no time and got the washer working. He was well mannered, efficient and a hard worker that diagnosed the problem immediately. Will definitely use this company again!!

I can't decide between a four and a five. My refrigerator quit working on a Sunday evening. I was…read morethrilled to be able to call and make an appointment on the weekend for Monday afternoon. Service person was on time and quickly fixed the refrigerator by unplugging and plugging it back in. Sad that I had to pay $100 for not thinking of that myself, but thrilled I didn't have to buy a new compressor or something else expensive.