Gary was fast getting to us. He quickly diagnosed the problem and fixed it and the repair cost was…read morereasonable.

Gary runs a small, local business in Troutman/Statesville, NC area. Gary checks and returns phone…read moremessages in the morning and late afternoon. During the day, Gary is giving customers his undivided attention. Gary checked out my leaking washing machine and said it was a sturdy washer. He said that it would last longer if I limit to fill the basin 3/4 of a load. He left it up to me whether to replace or not at this time. My dishwasher was making a high-pitch squealing sound. Gary looked over the unit and saw that, in addition to the bad bearing, the seals inside the dishwasher were leaking and the floor underneath was wet with water. I could not see the floor because of the panel. I am grateful to Gary that he was able to give me the facts (not a sales pitch) and let me make the decisions. I appreciate that he was thorough, knowledgeable and gave me options. I would definitely use Gary again!

SO thankful to have found Davie Major Appliance Repair. My dryer stopped working on Sunday, I…read morereached out on their website, they called me first thing Monday and had my dryer fixed shortly after lunch on Monday! Dylan was great and I appreciate their help so much, and it was way more affordable than I expected! (I had no idea what to expect) Will definitely use them again.

I used Davie Major Appliance Repair for a Samsung refrigerator, ice maker issues. Just a side…read morenote, do not buy Samsung appliances. They may make great phones and TVs, but their microwaves and refrigerators suck. I have had nothing but issues with their appliances. It was easy to schedule the appointment by phone. Mike showed up during the window stated and quickly diagnosed the issue. He got the ice maker going temporarily then ordered a replacement part. The part came within a few days and Mike came back out and replaced it. I found Davie Major Appliance Repair to be professional and reasonable on the repair price. Mike is a very honest and friendly guy. Mike emailed me the invoice, which was itemized. This is a local and family run company. I can highly recommend.

Next level sent Steve out to fix my fridge. Steve was very knowledgeable and professional. I had…read moresome issues with the warranty company, which made me stressed out. Steve was calm and very helpful when I was stressed out and, quite frankly, losing my sh$t with the warranty company. He helped me communicate with the warranty company. He had to order a different part than the part he had with him that was supposed to fix the problem because the warranty company had the wrong information and gave him the wrong information, which caused him to have the wrong part, but he ordered the correct part, which he was able to pick up the part and return the same day with the correct part, and finish the repair. He got my fridge working now. I am very happy with the service I received. He went above and beyond. I was stressed out with the situation, but his ability to stay calm and professional helped me out so much. Thanks, Steve! You're a solid dude! Ask for Steve when you call Next Level Appliance Solutions.

Colt's installed a new hvac system for us. We couldn't possibly be happier. They were patient and…read moreknowledgeable with our myriad of questions. They bent over backward to satisfy our very high standards. I highly recommend them.

Professional, courteous, and prompt. I had an issue with my…read moreA/C unit not working a few weeks ago. I called first thing in morning, and by 11am, they had already dispatched a technician. David was great. It ended up being an electrical issue, but David went above and beyond to help. Within 45minutes, he had my A/C operational again. I would highly recommend.

We had trouble with our dryer making noise and not drying the clothes well. Convenient Appliance…read more(Chance) resolved the issue with the dryer and recommended Dryer Tiger to service the vent. Ken and his assistant came out the first thing the morning after I called. They cleaned and fixed the vent with the blockage, cleaned our other dryer vent, and upgraded our various parts. They were in and out in about an hour, cleaned up all the mess, and the dryers work great. Great job, couldn't ask for more. Thanks guys!

Lint was floating in the air of my bathroom so I called Convenient Appliance - they said, it was a…read morevent issue and recommended that I call Dryer Tiger. They were right! Ken came, assessed the situation and fixed it. Lickity-split! There was no time wasted at all. Very professional, knowledgeable, effective and reasonable. I highly recommend them to anyone.

Excellent service at an affordable price. Very fast service and on time. Explained the issue and…read morerepaired quickly. Great Job!

Available and communicative! I've been having some issues with build up in my washing machine it's…read moreeven damaged clothes. They came out, took it apart and making it like new! Even gave my some suggestions on what to do moving forward to preventing build up in the future. Note:stop using Tide! Professional, affordable and friendly. Highly recommend!!

Had a problem with a breaker tripping called them. They said they could come out the day after…read more Luckily they showed up that day which was really nice. They came out and checked the breaker and a few outlets...well I checked the outlets. We found an extension cord broken in the front yard. None of that is the issue. The issue on the billing, was they said they repaired a wire that they did not repair. So I'm not sure if I got charged a service fee or a repair fee that they didn't do.

Extremely Poor, Neglectful Work. I had a lighting fixture…read morefall out of the ceiling in my home, and I contracted Ogburn to come reinstall the fixture for me. When they got there they hard a very hard time reinstalling the fixture and ultimately decided the transform was blown. The entire time they were at my home (about 30 minutes) they were rushing through the work and you could tell they didn't really have any interest in the job. At one point the Technician took a call from the office and I heard him say in front of me that he was "trying to get out of this job as soon as he could". Once they had decided the transformer was blown they packed up and scooted off pretty much telling me to get another transform and reattach it myself and everything will be ok. So I head off and contact the manufacturer learning they don't make that particular transformer anymore and that I'd have to replace the entire fixture. Obviously this was unacceptable, so I found a new dead stock unit on eBay and pulled the transformer off of it. At this point I hired a different electrician to come and wire everything up for me, as I was very displeased with Ogburn's technicians and service. The second electrician wires in the new transformer and the fixture still doesn't light. He disassembles Ogburn's work and tells me that they had failed to reconnect the light to the canopy properly and that in fact nothing was wrong with the old transformer, the Ogburn technician was just careless. So at this point I've spent a great deal of my time and money replacing things that didn't need to be replaced because Ogburn's technician was in a rush. Now we get to billing, Ogburn sent me a bill for almost 100$ for the work they did, which was 2x as much as the second electrician charged. I called them to inform them that I didn't feel that the bill was justified since not only did they not do the work I contracted them for they lead to me incurring additional cost due to their negligence. I spoke with at least 3 different people at their office who kept telling me the person I needed to speak to wasn't them and that someone would contact me to resolve the issue. This never happened and they instead decided to send me another bill with past due charges. I again called to resolve the issue and they took my info and said someone would contact me but they never did. Eventually I just paid the bill and wrote the experience of as a lesson learned. TL:DR Ogburn does awful work and will lead to you incurring additional cost to redo their shoddy craftsmanship. They are unresponsive and disorganized at their main office as well. Avoid at all cost.

Called these guys at the last minute! They showed up on a holiday weekend…read more Jay was very helpful making the appointment and he sent out a seasoned pro! Micheal was on time, courteous, respectful of my property and very knowledgeable. The service performed was done at an extremely fair price considering the situation. Too bad there isn't a 6th Star, they rate it. Tom K

Jay and his team installed a new Buck Stove model 81 in our log home yesterday and did a…read morefantastic job. They have been servicing our woodstove needs and services for several years and have always performed above expectation.