Repairman here within 2 hours. He has to order a part and will be back in a few days. Alex was…read morequick to diagnose the problem. He was efficient and very personable. I recommend this company.

I had originally posted a one-star review based on my experience with how CLT Appliance determined…read morethe pricing for my recent service and how that pricing was communicated to me. After posting my review, the manager took the time to personally call me and send an Email providing a detailed explanation addressing the reason for the significant price increase. Because of the way CLT Appliance handled my concerns, I want to update my previous review. My original concern was regarding the pricing of a repair and the inconsistent explanations I received about why the cost had increased significantly compared with my previous repair and a recent quote from the company. I want to be clear that my concern was not with the technician. He was professional, courteous, arrived on time, and completed the repair well. After reviewing my feedback, the manager from CLT Appliance reached out to discuss my concerns. I appreciate that the company took the time to listen and address the situation rather than dismissing my feedback. I also appreciated that my initial conversation with the manager's assistant was escalated and handled promptly. The manager reviewed my concerns, provided additional clarification regarding the pricing, acknowledged my frustration, and worked with me to resolve the issue. CLT Appliance ultimately refunded the $125 difference that was the source of my concern. I appreciate a company that is willing to listen to customers, take accountability, and make things right. While my initial experience left me frustrated, the way CLT Appliance responded afterward demonstrated a commitment to customer satisfaction. I also want to again recognize the technician who performed the repair. He was professional and did excellent work. Thank you to CLT Appliance for taking my feedback seriously, following up, and resolving my concerns.

Available and communicative! I've been having some issues with build up in my washing machine it's…read moreeven damaged clothes. They came out, took it apart and making it like new! Even gave my some suggestions on what to do moving forward to preventing build up in the future. Note:stop using Tide! Professional, affordable and friendly. Highly recommend!!

From the owner: Customer service isn't just what we do.... it's who we’ve been since 1994…read moreWelcome! If you are reading this, it's likely you need appliance repair, and you're searching for a company that respects your values and your time. You're in the right place! We're dedicated to delivering the best customer experience possible, built on a foundation of honesty, integrity, and quality workmanship. You’re not just another service call to us... You are a blessing to our business, and you will be treated as such. You can expect clear communication, punctual service, and exceptional results at a fair price. We will do everything possible to resolve your issue quickly and accommodate your needs with care and respect. We're Experts EPA certified, Appliance Academy trained, and holding a Sealed System Certification, we have years of hands-on experience specializing in quickly diagnosing issues and delivering fast, effective solutions you can trust. We're Trusted With 30+ years of experience in customer satisfaction and problem-solving, we back every job with a 90-day parts and labor warranty. We're Honest If we can't find the problem, you don't pay. Simple as that. We diagnose the problem or you do not pay. We're Authentic Our goal isn’t just to fix appliances—it’s to make your day easier, your stress lighter, and your satisfaction guaranteed.

Everything was great from the first phone call to the end of the service call. Jeremiah found the…read moreproblem in my dryer within minutes. He was upfront about costs and options. It was fixed in less than 30. He even leveled my wonky dishwasher before leaving. I highly recommend A+D Appliance Repair.

Our LG dishwasher started leaking. We found where the leak was and using YouTube we knew what would…read morebe required. Yikes. We found this company and let me tell you, both Dori and Jeremiah were so nice to work with. The repair required 2 trips due to a special order hose. Dori kept us informed and Jeremiah was able to come back 2 days later. He did a great job, ran the dishwasher to test it, put it all back together and cleaned up after himself. All of this for a very reasonable fee. We saved them in our contacts and if we need other appliances worked on, they will be our first and only call.

We had an issue with our dishwasher and the service rep came out, discovered the problem and made…read morethe repair. He was punctual and very cordial and we have not had any problems since.

Terrible customer service. Called several times to get an appt for repair over Bertazzoni oven…read morerepaired. Repairman could not diagnose the problem and called someone on the phone. Hung up and said I have to order parts and walked out the door. We were charged for the visit and also parts to be ordered. Have not heard back. have called several times. That was April 16th. It's now June 3rd. My calls are being sent to VM now. This owner should not even be in business. Will never buy another appliance from them again! BEWARE!!!!

I am so thrilled with the job Rick did on an install of a new wall oven and microwave combo I…read morepurchased. He promptly called me from my request and was able to set up the installation for the following day at a very reasonable cost. He had everything he needed to make some necessary adjustments and hauled everything away and left a spotless jobsite when finished. He was very knowledgeable about the job and the product and I would call him again in a heartbeat for installation or repair! I regret I didn't get his assistant's name but these two were simply the best!

Came quickly, gave an unbiased analysis, followed upon our course of action. Really like these…read moreguys.

Jason was great. Gave me a call to confirm. Gave me another call that morning with an updated ETA…read more Listened to what was investigated so far. Quickly came up with a solution that fixed the problem and saved me money. Job done with high marks. 5/5 stars, would hire again.

Their website indicates they service Bosch washing machines. I messaged them at night as my Bosch…read morewasher stopped working. I called in the morning again told they work on Bosch, and then 2 hours later I receive a text stating they do not. A total waste of time and complete misrepresentation of their skill set. NO stars in my experience

Outstanding and effective appliance service! 5 stars is not enough. Quick service and excellent…read morecommunication. Very knowledgeable and detailed. I'll call Summerlin's again the next time I need appliance repair.

I contacted this business at 9:00 am on a Friday morning for a refrigerator that stopped cooling…read moresomething Thursday. The young man I spoke with was courteous, professional, and transparent about what he would or wouldn't recommend for likely problems. Although he had set service appointments in the morning, he said try to be onsite the same day if possible. He contacted me about noon and advised he'd be there in 30 minutes, and was right on the estimated time. After inspecting the refrigerator he diagnosed a freon leak and discussed the costs and potential for further problems even after a repair. I was impressed with his commitment to ensuring a quality outcome and his concern about the age of the refrigerator requiring more expensive repairs in the near future. He could have made a significant amount of money fixing something in the short term, but chose to focus on ensuring I well-informed about likely near-term additional costs. Also, the service visit charge was very reasonable. Great professionalism and ethics; I'd gladly contact Summerlin's for any future appliance issues. Also, the service visit charge was very reasonable.