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    Next Level Appliance Solutions

    5.0 (1 review)
    Closed 9:00 am - 3:00 pm

    Services - Next Level Appliance Solutions

    Appliance repair

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    3 months ago

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    Advanced Appliance Service

    Advanced Appliance Service

    2.3
    (139 reviews)

    My experiences with this company have been hit and miss through the years. They have replaced the…read morewax ring on two of my toilets. Those both went smoothly. I had many service calls via my home warranty company for repairs to my old heat pump system. For the most part, those went fine as well. When my heat pump finally died, I went through my home warranty company to get a new one. Advanced was contracted to do the work. They came to look at my system and measure everything to make sure they got the right size air handler for the little niche mine sat in, and all that. As we were walking around my house looking at the vents and air returns, I was informed that I did not have enough air returns, and they would need to cut some more holes in my walls to run more duct work. They also said that because my air handler was in my garage, it was required that I have a protective post installed. These all added to the total cost of the new system. They came to do the work, and I paid the bill. I did not get more air returns and I did not get a protective post installed. I should have said something right then, but I had a lot going on in my life and didn't want to have to fight for my money back. I really should have. They also replaced my really nice thermostat with an industrial model. They didn't even set it up right, because it was in contractor mode, and I was unable to set it. I had to have a guy come back out to get it working right. They took my thermostat with them, they didn't even leave it for me.

    These folks always do good work for us. We have used them…read morefor several different repair projects and a few plumbing issues. I like that they are our approved American Home Shield techs.

    Okhchu Appliance Repair

    Okhchu Appliance Repair

    3.7
    (3 reviews)

    Super quick to get my dishwasher repair scheduled. Jey was really thorough and got everything fixed…read morein under an hour!

    I originally left a great review until I started getting the unprofessionalism and my appliance…read moredidn't show up after paying for it in advance. Took a day off work to wait for appliance, they never showed or called to notify me they weren't coming. I called the office. oh now it's going to be in 3 days. no reason given, just, "it's not my fault". He is who took my money for the appliance, so he is responsible for me getting it. during our conversation, I simply wanted an explanation of why I wasn't contacted to say anything about the appointment that they never showed for, but he just hangs up on me. He has over $700 of mine and I have nothing. No notice that it would be late, no phone call to ask if a different day would be okay, just hangs up on me. My initial intuition was to cancel the visit for diagnosis. I should have listened. I am furious. He absolutely hung up on me. They don't care once they have your money. Do not deal with these people. This is truly how people from other countries think of US citizens. Now I have to get BOA and BBB involved. Why would you treat someone this way after they have already paid for the product? I would never treat anyone this way. of course it's Friday so I have to call the emergency fraud dept at BOA. If I were a man he wouldn't treat me this way. Always listen to your intuitions!!!!

    Next Level Appliance Solutions - homeappliancerepair - Updated July 2026

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