I went to this store because they had a decent selection of purple mattresses. I went in and told…read morethe salesperson I needed a bed and frame. I found the bed I wanted and then I started looking at adjustable bases. I was told the bases came with a 10 year warranty and $100 off bases costing $1000 or more. The only base available was the middle one for $1000. It wasn't the one I wanted but I said okay. Here's the kick in the pants. No discount on the frame because the actual cost was $999.99, one penny short. (imagine that) The 10 year warranty is not included, it actually costs $99.95. The manager said that's automatically added on to which I replied, you said they came with a 10 year warranty, not that one was available for purchase. He didn't seem to grasp the difference. After a few minutes I decided it's not my job to educate this person on being accurate with the information you give a customer regarding price. I said have a nice day and walked out. I can afford to throw my money around, but I won't have a salesman do it for me and act like it's no big deal. There are plenty of other places to spend my money and when it's thousands of dollars, I expect at least a basic level of competence.

While in Cheyenne we stopped by Denver Mattress Co.,…read more Derek was so helpful with finding the right one for a comfortable night sleep. He is very knowledgeable and not in a hurry to find what mattress is best. I highly recommend the right mattress since we sleep one third of our lives ! I had a bad experience in Ft Collins, had to return Mattress .

I wish I could say my order did not arrive without issues, however, the President and Owner of this…read morelocal Cheyenne store, Daniel Schmidt couldn't have handled them in a more professional, respectful and diligent manner. I ordered online through corporate, so Cheyenne only handles the Home Delivery, so it makes it tough communicating between the two and tough for the local store with logistics. I bet if I went in the store personally and ordered...it would have been a completely different story. Dan contacted me personally after finding out and had his office manager Brittany step in when I couldn't get help from corporate. He implemented corrective action steps and communicated every step of the way to ensure I was taken care of and compensated and corrected the issues. Daniel's empathy and actions were a breath of fresh air for a business owner who didn't have to "dive into the weeds" for a consumer. It shows he truly cares about his customers and is dedicated to getting it right for us while ensuring his teams (both sales, delivery and customer service) do the same. Even though we had a few challenges, I understand that happens, we are all human....either way, Daniel handled it as a teaching lesson for his teams and his communicating with me personally to rectify the problems I had was commendable. Daniel helped to ease several issues we had and followed through with EXACTLY what he said he would do. That is rare, and in this day and age, that is extremely hard to come by. Thank you Daniel and Brittany.

I bought a recliner for my son for his birthday he started having problems with it shortly after…read morereceiving it parts were ordered to fix it which took 3 months to get an appointment was set up for repair to be done at my son's house no one called or showed up so we had it returned for a refund my son wrote a bad review the owner responded rudely saying your mom bought the chair hope you gave her the money back so mr rude he did indeed leave your store and came to my house and gave me the money

Jesse is awesome as always. He's friendly and down to earth. I bought a mattress for myself a few…read moremonths back and recently bought my buddy who had some recent financial troubles one as well. He even remembered me from months prior. Great prices, great service.

From the owner: Everyone in our store is committed to making sure you get your best sleep, every night. How do we…read moredo it? Our Sleep Experts® train more than 200 hours to put together a complete solution just for you: mattresses, bedding and all the essentials. Plus, you'll shop confidently with our Love Your Mattress Guarantee®. That means you'll get a low price on America's best brands, including Sealy®, Tempur-Pedic®, Sleepy's, Serta® and more. You'll also get your new bed delivered your way and with a 120 Night Sleep Trial® to make sure the bed you chose is the perfect one for you.