From the time I walked in to the store, I never felt pressure or being followed. It was the 2nd…read moretime being in the store and this was a different salesman. Once I chose the sleeper couch (which was on sale) I was asked when I wanted it delivered. I got the couch delivered on the same day. The 2nd salesman made sure the 1st salesman got the credit for the sale which showed great integrity. The 2 young men who came with the couch were professional and so careful not to damage anything. Nothing but praise from start to finish!!

I found what I wanted very quickly. Chris loaned me fabric samples to take home to try to match my…read morecurrent furniture. The chair had to be ordered and was delivered several weeks before the estimated date. The delivery men were careful and courteous. I went to Clure Brothers because I bought a sofa and loveseat from them 26 years ago which is still in good condition and which I have never had any desire to replace.

Great experience with Ashley Furniture! Especially with the ordering and delivery process. I had to…read morereschedule our delivery due to a death in the family and Anna sent me a very sweet and thoughtful text saying that they were sorry and to reach out if there was anything they could do for us. Also, Donald and Detrick were great and efficient with delivering our new sofa and putting it together for us! Highly recommend. Love our couch too.

www.ashleyfurniture.com advertises a Tartonelle Accent Chair for $359.99…read more The site also notes that the closest Ashley store for me is in Cheyenne WY. I chatted (online text) with a rep and asked if I could come by and pick it up as I wanted to avoid their $299.95 shipping fee. He said sure, but the price would then be $538 (after discount)!! That's a $178 markup! He said they first had to ship it to their store. Well, how else does all their furniture get to their store?! Why would www.ashleyfurniture.com advertise an item where the customer would then have to pay a stocking fee?!! He claimed they were independently owned. And I guess that means you can forget what www.ashleyfurniture.com shows on their web site. To me, this is bizarre and does not help Ashley's otherwise good reputation. I would never ever buy from (non-)Ashley Cheyenne. BTW, I kept a copy of the Chat transcript.

Awful service ordered a necklace earing set to be shipped for a birthday present never was shipped…read morecontacted the owner she lied promised to take care of it never did but took my money and won't return phone calls..... I'll be making a post on my tiktok with around 1 millon views a week regarding the red bison I'm hopes to protect other buyers Bryce

From the owner: Handcrafted hardwood furniture, Custom Furnishings, Premium Massage Chairs, Modern Rugs, Reclaimed…read moreFurniture, Lighting, Accents

I haven't bought much here, but I've gotten a good deal every time. Would recommend.read more

This is an awesome store. Great stuff and super friendly people . You are in for a treat if you…read moreshop here!

Mother purchased a sofa set. Beginning of September 2016. Its mid January and we dont even have a…read moreconfirmed date for delivery still.

We purchased a custom made bedroom set for $7176.25 on May 28th 2016/ On the contract, it stated…read moredelivery on the third week of Aug. The salesman said 8-10 weeks maximum for delivery. We are now on week 16, second week of Sept. I have received absolutely no firm commitments on dates. I have been in touch with the company every week for the past 7 weeks. Every time I contact them, I get a run around. NEVER a date on when the set will be done. Always just, maybe next week, maybe the week after. Never a commitment. No one at this company takes responsibility, or will commit to services that have been fully paid for months ago. Credit card company has already been contacted to dispute. Attorney has stated we have a case since the legal definition of a sale is a transaction where funds transferred in exchange for product or services. We have upheld our end of the sale by providing full payment. Natures Touch has not completed the sale and has violated the contract.