Rachel helped us with finding our perfect couch and was very informed! We highly recommend shopping…read morefor furniture here as they have the best prices compared to the other stores we visited as well as insurance covering every piece of furniture that we purchased.

Kyle is amazing! He listened to what we wanted, showed us our choices, and answered all our…read morequestions. They have a good selection of various name brands. When we were ready to leave, one of the salesmen even helped load the furniture since there was no one else available due to being out on another deliver. I will definitely go back for my next furniture purchase!

I went to this store because they had a decent selection of purple mattresses. I went in and told…read morethe salesperson I needed a bed and frame. I found the bed I wanted and then I started looking at adjustable bases. I was told the bases came with a 10 year warranty and $100 off bases costing $1000 or more. The only base available was the middle one for $1000. It wasn't the one I wanted but I said okay. Here's the kick in the pants. No discount on the frame because the actual cost was $999.99, one penny short. (imagine that) The 10 year warranty is not included, it actually costs $99.95. The manager said that's automatically added on to which I replied, you said they came with a 10 year warranty, not that one was available for purchase. He didn't seem to grasp the difference. After a few minutes I decided it's not my job to educate this person on being accurate with the information you give a customer regarding price. I said have a nice day and walked out. I can afford to throw my money around, but I won't have a salesman do it for me and act like it's no big deal. There are plenty of other places to spend my money and when it's thousands of dollars, I expect at least a basic level of competence.

While in Cheyenne we stopped by Denver Mattress Co.,…read more Derek was so helpful with finding the right one for a comfortable night sleep. He is very knowledgeable and not in a hurry to find what mattress is best. I highly recommend the right mattress since we sleep one third of our lives ! I had a bad experience in Ft Collins, had to return Mattress .

I purchased a kitchenAid dish washer 05/21/2026. Jordan Clayton was very helpful and the the total…read morebuying experience was great. would highly recommend her and Appliance factory. Thank you Ed

I had the worse experience with Cheyenne Appliance Factory in frontier mall. Jordan didnt explain…read moreat time of purchase i would have to have plumber come to remove water line. So fridge had to be delivered a week later Jeramiah had no explanation or help saying Jordan was new and we forgot to tell her about that. Then when fridge was delivered they forgot the filter and when I called Daniel said its nit a practice of ours to provide the filter. I call bs as the delivery driver explained they are supposed too. When I explained that to Daniel he hung up on me. I called back to confirm he hung up on a paying customer and said he would leave the filter up front for me to pick up! It was a hassle and I had to call several times to get rescheduled and anyone who knew how to do their job. I suggest you go somewhere else. Although ONLY MANNY AND ROBERTO were helpful who were the delivery guys. Both were professional and helped me with what I needed. DANIEL JORDAN AND JERMAIAH ALL NEED TRAINING OR SHOULD GET ANOTHER JOB OF THEY DONT LIKE TO HELP CUZTOMERS AND PREFEF TO HANG UP AND USE PROFANITY!! NEVER AGAIN! I CALLED CORPORATE 6/18/25 I will update after corporate investigation with results. Super unhappy customer! Horrible!​​

Great experience with Ashley Furniture! Especially with the ordering and delivery process. I had to…read morereschedule our delivery due to a death in the family and Anna sent me a very sweet and thoughtful text saying that they were sorry and to reach out if there was anything they could do for us. Also, Donald and Detrick were great and efficient with delivering our new sofa and putting it together for us! Highly recommend. Love our couch too.

www.ashleyfurniture.com advertises a Tartonelle Accent Chair for $359.99…read more The site also notes that the closest Ashley store for me is in Cheyenne WY. I chatted (online text) with a rep and asked if I could come by and pick it up as I wanted to avoid their $299.95 shipping fee. He said sure, but the price would then be $538 (after discount)!! That's a $178 markup! He said they first had to ship it to their store. Well, how else does all their furniture get to their store?! Why would www.ashleyfurniture.com advertise an item where the customer would then have to pay a stocking fee?!! He claimed they were independently owned. And I guess that means you can forget what www.ashleyfurniture.com shows on their web site. To me, this is bizarre and does not help Ashley's otherwise good reputation. I would never ever buy from (non-)Ashley Cheyenne. BTW, I kept a copy of the Chat transcript.

Jesse is awesome as always. He's friendly and down to earth. I bought a mattress for myself a few…read moremonths back and recently bought my buddy who had some recent financial troubles one as well. He even remembered me from months prior. Great prices, great service.

From the owner: Everyone in our store is committed to making sure you get your best sleep, every night. How do we…read moredo it? Our Sleep Experts® train more than 200 hours to put together a complete solution just for you: mattresses, bedding and all the essentials. Plus, you'll shop confidently with our Love Your Mattress Guarantee®. That means you'll get a low price on America's best brands, including Sealy®, Tempur-Pedic®, Sleepy's, Serta® and more. You'll also get your new bed delivered your way and with a 120 Night Sleep Trial® to make sure the bed you chose is the perfect one for you.