Very helpful information just by talking on the phone. Appreciated him sharing his knowledge on the…read morebest appliance to shop for.

Of course, we hope to never have another appliance breakdown, but if we do, we will call Mario. On…read moretime, zeroed in on the problem, showed me what he was doing, explained why he was doing it, and then gave me suggestions to possibly avoid the same issue again. Great job!

These guys are fabulous! We've bought a washer & dryer, recliners, tables, etc. from them and they…read moredelivered everything too! When you need a recommendation for an electrician, plumber, etc., you can call them and they'll help you find someone nearby who can help you! I love this place! Please support local and buy from Mason's, you won't be disappointed!

Absolutely the best place in Tennessee to buy your furniture, appliances, lawn equipment, etc…read more Larry is the owner, a super nice person. I recommend this business 100 percent. We have purchased numerous items from Larry and have never regretted it. Need more businesses to pattern themselves after him. Thank you Masons, Jerry and Dana.

I suspected a leak from my refrigerator, called Universal, left a message, got called back right…read moreaway. I was right. Jordan came out, identified the leak ordered the parts, came back out and FIXED. OUTSTANDING RESPONSE TIME PROFESSIONAL HIGHLY RECOMMEND

My Kenmore Dryer quit heating after close to 20 years. I called Universal Appliance and was called…read moreback by Jordan within 30 minutes. He was able to head out directly to my home where he diagnosed and replaced the heating element. Quick and efficient work and a fair price.. I highly recommend Universal Appliance Repair.

Great communication! They did what they said they'd do. That's something I appreciate.read more

Fast, Reliable, Clifford was fantastic! Dishwasher is good as new. Was offered two, affordable…read morepayment options Thank you for everything!

Wow! We are so impressed with this store, with customer service, and with the washing machine we…read moregot and had installed today. AND I have washed two loads of clothes with great outcomes (CLEAN) that surpassed the more expensive Maytag we bought from Appliance Mart in Cookeville and had repaired twice and it still never worked and were told if the part went out again it might be a year before a new one would come in. HUH?? Even the delivery person today commented...if it was that bad why did they not replace it? Who knows. AT any rate that is water over the dam and we are really pleased with this store (Carlos recommended the model he thought we needed and not the most expensive he thought we would buy) AND delivered it within a week AND IT WORKS really WELL. IT WORKS- clean clothes for the first time in the two months we used that Maytag that didn't work. Such a pain. Go to the Sparta TV and Appliance store- you will not be disappointed!!!

This Appliance Company seems VERY SHADY. I called to find out the price of repair of my Dryer,…read more Person who picked up phone stated my name wasn't found. I heard Laughing & Snickering in the background. Be careful out there folks. Lots of scammers .

Called multiple times to see if they have any availability for an appointment they kept hanging up…read morethe phone. Oh and I was called an asshole great company. Edit: To clarify on thomas reply, I was not calling to sell anything the lady who responded didn't even give me a chance to even say what I wanted all I wanted was APPLIANCE services and they kept hanging up the phone with out letting me ask for their services, I kept calling to see if they would let me say why I was calling. You have your number on yelp when you receive a phone call before hanging up give me 1 minute of your time to see if I am selling or not. Very bad business.

Our 1 year-old fridge broke a few days prior to us leaving on an international trip and we needed a…read morereplacement ASAP. We had a poor customer service experience at the Oak Ridge Pattersons location, so instead of spending our money there, decided to head over to this enormous warehouse location to find more options of scratch and dent appliances. WOW. They definitely have options galore and we had a great experience at this location. Many of the appliances had no noticeable dents/dings. The very nice fridge we ended up choosing was heavily discounted because of a small scratch on the back (that no one would ever even see). Score! You walk into a sea of appliances and it is admittedly a tad overwhelming. Fridges were on the outskirts of the warehouse with many price and feature options. The staff was all welcoming and friendly. While they did offer help, they didn't follow you around or push a sale (or upsell). We really appreciated this freedom to roam without pressure. They offered information, pointed out features, and even showed us defects that we didn't notice ourselves. The pricing was clear/fair and the timing was great. Since we needed the fridge ASAP, we opted for free self-pickup. They were patient and awesome with loading our new fridge for transport. This patience was much-needed, as the fridge was a tight fit in the back of our van. Very impressed and will definitely come back here should any of our other appliances need replaced.

I heartily recommend Dewey Harmon for appliance repair. He is prompt, reliable, knowledgeable, and…read moreefficient. My seven year old Whirlpool Cabrio stopped working. I attempted DIY repair without success. I called Harmon's Appliance Service expecting to wait days for a repair call. Instead, he agreed to work me into his schedule and arrived exactly when he said he would. He clearly knows his stuff about appliance repair and fixed the washing machine right away. He was courteous and caring, taking pains not to make a mess as he did the repairs. His charge for the repair was extremely reasonable. I will definitely call on him again when I next need an appliance repaired.

No return phone call. I left a message and received no phone call from Harmon's. Poor communication…read moreand lack of courtesy are deal killers for me. That's too bad, the other reviews are positive and I really want to give Harmon's my business. I guess they don't need my business. I'll try somebody else. I initially rated as 1star, but received return call from Harmon's today. The caller explained why their return call was not prompt and I understand the circumstances. Had I not already made other arrangements I would have used Harmon's for my job. I would come back to them in the future, so have upgrade Harmon's to 4 stars.

You could start with answering the phone when people call. I called multiple times and no one ever…read moreanswered, I resorted to calling different departments hoping of all things to be able to be transferred to the department I needed, but there were no answers to any of the departments that I called..... So I went to Tractor supply and spent my money there.

Rural King is the business. Love the store. Love the peoples. Most items, the prices are excellent…read more What's not to love?