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    Appliance Outlet

    3.0 (2 reviews)
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    Appliance repair

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    St Albert home furniture and appliances - FORMER SEARS ST ALBERT, WE SERVICE KENMORE APPLIANCES

    St Albert home furniture and appliances

    (4 reviews)

    Terrible customer service. Our brand new stove was DOA and when we told him, he said call…read moreFrigidaire. As a consumer, you have to start at the front line call centre. It took over a week to finally escalate to someone who could help. What SHOULD have happened is, Shawn Raja owner ,salesman , one man show etc should have had us return the stove and allow us to find something else or refund the purchase. This needs to be done within 48 hours of telling him there is a problem. He did nothing! In turn he caused a delay in getting a resolution and added stress and frustration. He is not a nice person to intentionally refuse to help someone who just paid for a brand new appliance. I have correspondence from Fridgidaire on how he failed and caused delays, stress and frustration. I wish we had never stopped at his store! I want a refund for the bogus extended warranty he sold us for $200 . He lies, he's dishonest and he's not a good human being. I'm filing a complaint with consumer affairs due to his shady business practices. Bait and switch. He showed a stove on the floor in black but we bought one in stainless steel. It was supposedly the same stove. We were charged an additional $100 for it and it is the lowest quality model we ended up with. It has no self clean option but the floor model does. Watch this shady character ! If you do end up shopping here, get EVERYTHING in writing and RECORD your conversation! He will say anything to make a sale!

    terrible experience with this store. this man will say anything to make a sale then say it's a…read moremisunderstanding! changes pricing on a whim and ignores you after the sale when your brand new in box stove is DOA.he takes advantage of people ( seniors) and nothing he says can be believed. His $200 extended warranty is worthless after telling us it started day one, he says call Fridgidaire. I've asked for a refund of the warranty but he is ignoring my messages and doesn't answer the phone. If he had done his part as a vendor, we would have been able to exchange the stove but no, he doesn't care to deal with it. Fridgidaire informed me that it is his responsibility as a seller to take the stove back and file a claim with Frigidaire. instead we were left alone to navigate and figure out what to do. I'm attaching communication from Fridgidaire to show this store failed terribly!

    Konto Furniture

    Konto Furniture

    (12 reviews)

    $$

    I was searching for a bed frame that was reasonably priced and of good quality. I stumbled across…read moreKonto furniture in my search. The store is amazingly decorated especially for my specific search for a bed. The sales agent was helpful and not pushy at all. This is a nice change from the typical Leons or Ashley's furniture. The sales lady was also helpful without me trying to chase her down like some other bougie stores. I bought a model that is beautiful and made of wood. I had my truck with me so I went to the warehouse to pick it up the same day. This is when things got bad. I picked up all the pieces that they gave me and drove back. I attempted to assemble the bed but then realized that I had extra pieces from another model and I was missing pieces. I called the warehouse to inform them and they provided me with information for a delivery. While the shopping experience was good; the picking up experience from the warehouse was not as good. I strongly recommend checking every piece item over and over again to confirm you have the pieces before leaving. The piece of furniture is of great quality and very steady.

    terrible store to shop in! I went on sunday to the Edm south…read morelocation look for couches, I saw Cindy McLaren sitting on a couch arm texting and was asking if I needed help so I started talking about a couch.... she did everything to convince me to order. I said right away there was no way I'd wait 4 months or more, they had it in stock as is but she kept saying it would be cheaper to order another color so I looked at colors and every leather I picked she would scratch it and say no that's not a good one, use this one..... I knew what I wanted but she felt like she knew better. I was so annoyed, she whipped her phone out to show me cat pics and seemed more excited about that then helping me. I said I didn't want to put covers on a couch and she gave me a weird look and said " I'd put covers on it, I cover mine" as if I should as well.... why spend 4k on a couch to cover it! I mentioned I was looking at the brick cause a friend is a manager and she instantly told me she wouldn't buy anything there, I'd get a couple years and their stuff falls apart.... ok but you only offer one year on your leather warranty ..... doesn't sound like you have a lot of faith in your product either. she was pushy and annoying and I will never shop there again. we went and spent 6k on a Palliser sectional that same afternoon. I hope you work on comission because if you would have just listened to the customer, you'd have made an easy sale.

    Appliance Outlet - homeappliancerepair - Updated June 2026

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