Really wonderful service! I've had an oven and a washing machine go ( tough year for appliances) and both were repaired quickly and well. Eli is the best! Thank you! read more

My GE dishwasher has been giving me hell since I got it two years ago and despite multiple visits from GE Support (Bodewell) as well as inspection from our GC, it kept breaking. It was at the point that I was ready to replace or even though it was a new machine. These guys came in and immediately diagnosed the problem and I had a working dishwasher within two visits. They were very clear about the issue (I am getting new plumbers due to their diagnoses as it was a plumbing install issue) and communicative about timing of visit - I finally felt I was in good hands. So pleased with the service and will certainly use them again if we have issues with other appliances. Extremely professional and thorough. Eli was wonderful. read more

Eli was awesome! After he fixed my washer, I didn't realize I wasn't supposed to use it again until the new pump he ordered arrived. I called him as my apartment started to fill with water and he came back right away, cleaning up the water with towels and fixing the washer yet again. I'll be using them for every appliance repair in the future! read more

If you buy your own part and ask to have it installed they won't do it, which seems like they want to be able to charge extra to buy parts.

Very professional and efficient! They ordered the part and our fridge was fixed within a week. Would use them again!

These guys were available on short notice and and Daniel the service tech was able to handle a potentially tricky repair of my Whirlpool double wall oven. Moreover, he was clean, polite and very personable. The entire process, from booking the appointment through the execution of the repair was very professional. The pricing was reasonable and we are up an running. Thank you! read more

I've used Appliance Repair twice now, once for my dishwasher and again for my fridge. Both times Elijah was prompt, polite, straightforward and diagnosed the issue immediately and had it fixed within a week. The price is well worth the quality of service and I'll definitely continue to contact Elijah for any future household problems. read more

I recently used Appliance Repair Brooklyn for the first time when my gas oven stopped heating. Appliance Repair Brooklyn was immediately responsive and also able to schedule over email, which made the scheduling process very convenient. The technician who arrived, Ben, was prompt, personable, and very transparent about what kind of repair was needed and what it would cost. He was able to quickly fix my oven with a new ignition and also gave me some helpful maintenance tips. They'll be my go-to appliance repair service in the future. read more

I am so impressed by Appliance Repair Brooklyn! A refrigerator in my parents home broke and these guys came to the rescue. I actually found this business on Yelp using the request a quote feature! Johnathan was quick in replying with a quote + estimate for the repair. The team serviced our problem quickly and efficiently. The price was reasonable as well. I would highly recommend this local business to anyone in the greater NYC area. Thanks again fellas. read more

Called for gas odor. Efficient fast service. Contacted by phone and text. Issue resolved

I was able to get service the very next day concerning a washing machine leaking water while draining. Eli showed up promptly and was very courteous. He was able to diagnose the problem within minutes as one he would not be able to address as it involved a plumbing issue. This is a distinction one ought to be aware of. They solve all manner of appliance issues that I assume are more mechanical and electrical in nature. If you feel you have a plumbing issue, you ought to call a plumber. Considering this 2 minute diagnosis cost around $100, he was extremely kind and offered more of his time to examine my other appliances and offer some cleaning and tips to keep them running. He didn't need to do this as he could technically have left immediately and been on his way with the money. I found this very courteous and considerate behavior. I'll need to wait to wash my clothes but now I have a trustworthy appliance repair company to call upon. Thanks Eli! read more

I have hired Appliance Repair Brooklyn for several different appliance repairs at our apartment. Communication, skill, efficiency all top-notch! Highly recommend this business! read more

Not responsive. I requested a quote 1 week ago and there has been no response at all. A lot of 5 star reviews for some reason. This is definitely not the service (lack of service and response) I expected from a company that has only 5 star reviews. Yelp says 100% response rate and 2 hour response time. 0% response rate and no response experienced. read more

These folks are solid. Eli the tech arrived on time and quickly diagnosed the issue with our Bosch dishwasher. Within the hour he had fixed the problem, reset the machine, and fully cleaned up. He was very courteous and helpful, and the overall price was reasonable. I wouldn't hesitate to recommend Appliance Repair Brooklyn for any Bosch dishwasher needs, and I will definitely reach out to them again if we encounter any future issues. read more

Requested a quote at 9am and someone was at my house by 1pm. My oven, which wasn't heating up, was repaired in 15 mins flat. Friendly: Quick: Good price: Would I recommend again? read more

Our freezer started melting last night, at 9am I called Appliance Repair Brooklyn and they were able to do a service call a few hours later. Daniel was super through and fixed the issue very fast (he also cleaned up which was amazing). Highly recommend if you need help with your fridge or any other appliance. So happy we didn't have to throw out our food :) Thank you! read more

They came to same day I called. John was professional, efficient and quickly fix my refrigerator. I couldn't be happier.

I've been 100% loyal to another appliance repair place for several years but their prices went up without the customer service matching it. Decided to try these guys and am forever switched. Eli was not just courteous and got the job done, but he came out with a smile on a Sunday and made sure to go over *everything* with us so that, moving forward, we could make as much effort to maintain things without always needing to call them. I definitely recommend this company! read more

I called Appliance Repair Brooklyn/Global Solutions to fix (2) two stoves, I was charged $299.00 to install a ignitor switch that cost $12.00,it takes 8 minutes to install (3 minutes waiting for the oven to heat after installment) I spoke to the owner about the charge, she says its $250 or $275 plus tax...Joseph chose to charge me at the higher end, I am of the belief that there are different prices for different people. I bought the other switch from McCombs which I installed in15 minutes. I think 99 percent of the ovens that are not heating are a result of a burnt out ignitor switch. " Instructions are in the box", GOOD LUCK! read more

The lower oven on my double oven stopped working - it was not heating up. I called Appliance Repair and they were able to schedule an appointment for the same week, which was great. Found out that the igniter was no longer working and had to be replaced. My only complaint was that the price was pretty steep for a part that costs $40-$70 and labor that only took 15-20 min. But since I don't know how to fix oven and I need to eat, this was a hit I had to take. And $400 is still cheaper than spending $2500 on a new oven. read more

Eli was incredibly quick to respond to my request for quote on repairing our 8y.o. Maytag double-oven stove. We knew it wasn't going to be super cheap to repair, but it was definitely less expensive than replacing. Eli and Jake were out to evaluate and give us an estimate soon after initial contact. Appliance Repair Brooklyn's first visit price was a little bit higher, but their response time and organization were reassuring. Two days later, they were ready with the part that had to be ordered, and ta-dah! our stove was fixed. At every juncture, they were clear, professional, and helpful, including pointers on avoiding similar problems in the future. We would definitely call them again with another appliance problem. read more

Great service and good time management. From initial reaching out to appointment set up and providing professional service, everything went smoothly. Even though at the end they cannot fix my dishwasher due to the product itself, they did recommend the solutions and decided not to charging me any fee! High recommended ! 5 Stars !! read more

Honestly, if I could give ARB ten stars, I would. Daniel called about 10 minutes before arriving within the 10-1 window, and fixed my Miele dishwasher in about half an hour. When wrapping up, I mentioned to him that my Subzero refrigerator was acting up, and he took a quick look and made some recommendations for repair. Once I get a chance to unload the fridge and let it defrost, I will absolutely call ARB back so that they can estimate the repairs on the refrigerator and order the needed parts. Great customer service, fair pricing, and honest. Also love that the company is local. Thank you Daniel and ARB! read more

This company was amazing, very professional and quick. Called on Wednesday night, appointment was set for the next day, and my oven was fixed within 30 minutes. Please give them a call before shopping for any new appliances. read more

It's hard to find good repair people. Most of them just want to tell you to replace the appliance because it's easier. Appliance Repair Brooklyn breaks the mold. They reply (here in Yelp) quickly. They are upfront about their fees and the process. They schedule a time and stick to it. Our tenant's fridge decided to stop working and we needed to get it fixed. ARB was contacted at 8:45Pm and were out the next morning (with constant updates on exact timing). It was quickly diagnosed and parts needed to be ordered that would take 2-3 days. When the 3rd day came and the part wasn't there ARB located the delayed part in the Bronx and was still able to get it fixed that day! I found ARB to be upfront, communicative, polite, reliable and conscientious. It's great to find a team like this! read more

Simple, fair and to the point. These guys don't waste your time. Fairly priced too. I had a dishwasher repair that needed to be done and they did it in a couple of days. read more

I had a fridge that had stopped cooling and the things I knew to check were fine. Called Appliance Repair Brooklyn. They scheduled the diagnostic appointment the next day. Ben gave me a heads-up 30 minutes before he arrived. Asked me for the symptoms, checked out the compressor and condenser coils, figured out what was wrong, and advised me on my options for repair vs. replacement. Easy to contact, communicative, and on-time; can't ask for more! read more

I can only say good things about global appliance repair. Response time, excellent. Availability, flexible. Eli arrived on time and even called me 15 minutes before to say he was on his way. He was polite courteous fast and most of all honest. I have two apartments in the building I own in Brooklyn and had issues with both refrigerator freezers. He was able to identify The problem repaired quickly even when access to a certain hose was difficult he still managed to get it done! And here's the best part he called me the next day to make sure everything was still working OK! Bravo! read more

Great service and competent scheduling. I called this company after another company gave me the run around about fixing my digital stove display. They told me upfront the cost of the diagnosis and then how much it would be once they were here to fix it before they did anything further which I appreciate. They ordered the part for me and once it came in, I was able to schedule an appointment right away. Both appointments were quick and the worker was on time for our delivery window. They were also really good with my annoying pets ! Highly recommend. read more

Very fast. They showed up same day and repaired my broken refrigerator in an hour and for a price I thought was very reasonable. The service technician was very friendly and nice to chat with. I would highly recommend using them. read more

Our washing machine needed a new a drain pump. Eli was fast and professional. With a new pump installed the problem was solved in less than 30min. Fair pricing. read more

The review is long over due, these guys are super knowledgeable. I had them come to my mother's house to check her Samsung refrigerator that was leaking water. They opened it and realized the freezer was over freezing and caused some blockage. What I loved about these guys is that they explained what caused the problem and how to fix it. The services were performed right before Thanksgiving and everything seems to be working perfectly fine. read more

My oven stopped working a few days ago so I called this place based on quality of reviews. I first spoke with Jon and he was very courteous and asked me to text him additional info (model number, etc.). We made an apt for a few days later and he showed up exactly on time. He was very nice in person and thought to bring the potential replacement component (control board fuse) with him. Summary is he had it fixed in 15 minutes and I was able to pay with Venmo, which was great. Would recommend and use this service again. read more

I used Appliance Repair Brooklyn in July, 2020 for the first time on my Brownstone in Bed-Stuy which is a lease property. They were a joy to work with! Not only did they repair the dryer in question quickly and well, they also were able to diagnose a leak in the refrigerator and quickly remedy it as well. These nagging problems had dogged me and my tenant for weeks and I was so thrilled to have them off my plate. I will be calling them again when problems arise as they were easy to deal with and conscientious in their work. I recommend them highly. read more

Eli was great. They were responsive, fast, reliable, nice, professional. Recommended!

Had a great overall experience. Our fridge stopped working. Had great communication and effective, timely service which fixed the problem.

Appliance Repair Brooklyn is an excellent service! They responded in less than 30 minutes on a Sunday and gave me a reasonable quote. They were able to schedule me that same day (Sunday!) The fix was simple and the quote was honored. The technician explained everything in detail and offered to fix anything in house. I will be using ARP for any plumbing issue or appliance repair in the future. read more

Ilya was responsive and communicative late in the evening and was able to send Mike the technician out early the next day. Mike was on time and courteous. He found the issue with my oven and resolved it quick. read more

Great experience. Diagnosis appointment was on time, and they called ahead as promised. They knew what was wrong in 30 seconds and needed to order a part. Part arrived when they said. Repair appointment was on time, and they called ahead as promised. Repair was successful and we once again have a working dishwasher! No issues with COVID compliance, masks were worn. read more

Daniel showed up on time after texting his estimated arrival 30m beforehand. He was courteous and neat, and explained everything involved in the fix of our dishwasher. The repair took less than 15 minutes, amazing service and reasonable price!! read more