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    Whale Repair

    4.9 (12 reviews)
    Closed 9:00 am - 1:00 pm
    Updated 3 months ago

    Request quote & availability

    Response time

    10 minutes

    Response rate

    100%

    Services - Whale Repair

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    Recommended Reviews - Whale Repair

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    Photo of Eve L.
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    6 months ago

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    Ihor Z.

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    3 months ago

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    Ihor Z.

    Thanks for your review)

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    3 months ago

    Very prompt. Anticipated what the problem might be and brought the part to fix it. A perfect service visit.

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    1 year ago

    Fast, knowledgeable and to the point. Highly recommend and endorse them and would do business with them in the future.

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    Ihor Z.

    Thanks for your feedback)!

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    Photo of Ippei I.
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    1 year ago

    Requested a dishwasher repair. Whale replied quickly, came by within days, and did the job as quoted.

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    Ihor Z.

    Thank you so much for your feedback)

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    1 year ago

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    7 months ago

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    Ihor Z.

    Thanks for your review)

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    1 year ago

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    Ihor Z.

    Thanks very much)

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    1 year ago

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    1 year ago

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    Ihor Z.

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    1 year ago

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    Ihor Z.

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    1 year ago

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    Ask the Community - Whale Repair

    Review Highlights - Whale Repair

    Igor texted back same day on Memorial Day, said he wouldn't charge any extra for a holiday, and diagnosed the issue in 20 minutes.

    Mentioned in 6 reviews

    Read more highlights

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    Elite Home Warranty

    Elite Home Warranty

    (68 reviews)

    Brighton Beach, Gravesend

    I would not recommend Elite Home Warranty... I wouldn't give them 1 …read more Calls go unreturned, hold times are incredibly long and often disconnect, and their "concierge" service is far from top-tier. Service providers lack a direct line to approvals, as they're in the same customer queue, which slows everything down. Even worse, Elite failed to notify my assigned service provider of the scheduled date. That delay was on them, yet they offered no flexibility or accountability. Approvals for simple work take 24-48 hours, which is unacceptable. After 15 months of a 3-year plan I purchased for $1,900, I requested cancellation. Instead of processing it, they told me to wait for someone from a "cancellation department" to call. Based on the contract, I'm owed $1,178.33 (21 months prorated plus the $70 copay I paid). I'm still waiting for the alleged "cancellation" department to return my call after I conveyed to Valerie Diaz (the representative I thought was processing my cancellation) that I have no problem writing, expressing my discontent, or escalating the matters above them if necessary. The provider was due to come out on Monday, September 8, 2025; however, they were not notified by Elite. He came out on Tuesday, and both he and my husband tried to contact them because the issue is that our dryer's heating element needs to be replaced. Both left messages that were not returned. I called yesterday evening, and after realizing the rep was being robotic in her response, "that's our policy", you know what, please cancel my contract. She stated someone would contact me. I called the provider, who also called them this morning (11th), and it went unanswered again. Valerie Diaz contacted me inquiring about the cancellation. I stated why, and then she told me that the "Cancellation department" needs to contact me. REALLY? I said let it be today; otherwise, I'll escalate matters, which, as of this review, they have not contacted me about. Save yourself the time, stress, and money. This company is not delivering the service they advertise. I have filed a complaint with BBB, FDACS, posted reviews on Google and Trust Pilot. My next step is small claims court.

    Google this company me and about 100 other people have not been able to reach them for months. I've…read morehad two claims that they won't even acknowledge receiving, they are unreachable. I have filed a complaint with the Better Business Bureau and a complaint with the Florida insurance commissioner They got no response if anybody is interested in doing a class action suit please contact me.

    Whale Repair - homeappliancerepair - Updated September 2026

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