My stove needed attention after the recent storm short circuited it. I contacted this company after…read morereading the great reviews and was not let down by their five service, friendly attitude, and attention to detail. I highly recommend ReStart Appliance and plan on using them in the future. Thanks, guys!

Mike responded immediately to my cry to help after I had a power surge during the freeze that…read moreknocked out my stove and dishwasher. He diagnosed the problems for both appliances and gave me reasonable costs to repair. The surge blew out the control boards on both alliances, which is an expensive part to replace, so due to the costliness of the repairs, I decided to put that money toward new ones. Although he didn't make the repairs, Mike was professional, knowledgeable and a pleasure to do business with. I recommend him and will call him again if and when I need an appliance repairman. Note I am giving ReStart 5 stars for the service I received, which was diagnosis only.

Professional and trustworthy. I highly recommend Odom Appliance Service. We had an intermittent…read moreproblem with our dryer and Mr. Odom worked with us to get the problem resolved. Intermittent problems are the most difficult for any technician in any field.

Mr. Odom "Al" is awesome to work with. He is professional and fair. He recently repaired a co…read moreworkers dryer and installed my neighbors dishwasher - so if you need a fair appliance repair man - He is it in Mobile -

Very polite and helpful over the phone. quick to refer. Will likely use to purchase in the future.read more

I recommend this business because, while they were unable to fix my appliance issue, they were…read moreable to tell me what I needed and how to get it.

Moses came to my boat to fix a Kenmore washing machine. He came on the time he said. He found…read morethe issue in no time. He was courteous and professional. I will definitely use him again.

Don't waste your time!…read more Called for an appointment on Monday, March 10, 2025, for repair of my dishwasher (not functioning) and oven needed a new light fixture, and was given an appointment for "before 1:00 pm Thursday" (3/13). At just before noon on Thursday I received a voicemail message from Angie at Big Bill's indicating she was enroute to my place for the scheduled appointment and to call back to confirm receipt of her message, and which I did within a minute or so of the missed call receiving the message, leaving a voicemail myself that I had gotten it and was awaiting her arrival. When Angie arrived she asked the problem and I repeated the problem from what we discussed Monday when I made the appointment. And, since she was unable to get the dishwasher out from under the counter I did it for her. After only taking down the data plate information for each appliance Angie said "We'll have to see what he says" (without being more specific who he is) and "I will get back with you tomorrow". At this point several facts should be noted: 1. I tried providing Angie with the data plate information when I made the appointment but was told it was not necessary. 2. Angie left the dishwasher completely pulled out from under the counter when leaving. 3. I never received the promised follow up call after Angie talked with "him" the next day (Friday) as promised. 4. Angie seems to think it's perfectly okay for her to park her service vehicle in such a manner that she is blocking my neighbor's driveway (see attached photo from my security camera). Again, absolutely nothing was done other than taking down the data plate information for both appliances and leaving my dishwasher out from under the counter for me to put back. Because of these facts and circumstances I can't recommend Big Bill's to even change a light bulb.

Don't waste your time or money spent 320 replaced many parts that was not needed lasted a day after…read moretaking three weeksand they were not available had to replace it.

Had part for refrigerator, water filter ordered before on twice a year…read more No onions backorder Doesn't know when will ship

I ordered a replacement part for my water softener and was promised 4-day delivery. Instead, I…read morewaited 11 days for the part that I urgently needed. I experienced poor communication with Sears Parts Direct when I inquired about the status of my order and requested compensation for the late delivery. I do not recommend Sears Parts Direct and will never purchase anything from them again.

I was favorably impressed with On The Way Appliance. They came the same day I called, the time they…read moresaid they'd be here, and the repair tech was polite, professional, knowledgeable and repaired my dishwasher for a fair price. I definitely recommend this company!

From the owner: One Call Today And We Are......ON THE WAY! We Provide In…read moreHome Repair Of All Major Brands and Appliances. Refrigerator, Ice Maker, Oven, Stove, Dishwasher, Cooktop, Range, Hood Vent, Washer, Dryer, And Even Garbage Disposals. We Provide Written Estimates and Written Warranties on All Repairs. Free Service Call With Repair purchase. Ask About Our Senior And Military Discounts. All Of Our Technicians are Licensed and Insured. We Carry A Wide Assortment of The Most Commonly Needed Parts On Our Vehicles To Insure The Best Chances Of Repairing Your Machine In One Trip. Proudly Serving All Of Escambia and Santa Rosa Counties.

Fan motor in refrigerator (freezer compartment) was making noise and needed to be checked. Mr…read more Hughes came promptly upon calling him and said the motor should be replaced. He didn't have one available but quickly retrieved one from his supplier. Changed motor our wiped down the freezer compartment and replaced the shelving. He was very professional, quick and his price was reasonable. Thanks

Val P. I contacted Billy Hughes on June 18, 2025 regarding…read moreour refrigerator which had stopped cooling on both the freezer and refrigerator sides. He came out when he said he would, located what he thought was the problem, replaced the part, waited for the temperature to drop, and showed that it was quickly cooling. He said it could take 12 hours to a day to reach the desired temperature. It was working and continued to work. He explained everything as he worked. He was polite, informative, and showed up promptly. The only issue I had was the mark up for the part he replaced. It was marked up approximately 250 %. I'm not sure if that is the normal practice for a handyman. Overall, he did a good job and was able to fix the problem.

Had Maytag dryer service by technician Dennis who did a great job. He was great with our dogs and…read morevery prompt showing up on time and fixing the problem in 30 minutes.

Dennis came out and repaired our dryer on the same day we requested service. The work was done in…read moreunder 30 minutes! And the price was VERY reasonable. Thank you!!