It's closed. There's nothing here. There's no signs outside, just trash inside like someone had been squatting in it. Not much good in this parking lot. Be careful. read more

Appliance Surplus - Closed, signs pulled off or inside - Appliances Near Me - Phoenix, Arizona

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Every time I come here they are closed. I can buy appliances elsewhere. No communication; no phone number listed; no one here to help... HORRIBLE CUSTOMER APPRECIATION when it comes to respecting our time and buying power There's is value in their business model but it doesn't offset their disrespect to the general public! They advertise they're open from 11am to 6:30pm but it's 12:09pm right now and no one at sight! read more

Appliance Surplus - Appliances Near Me - Phoenix, Arizona

Deceptive pricing online (Liars). When you get there it isn't available. This store is total garbage. They sell returned store items that are damaged or don't work at all. NO RETURNS EITHER SO YOU ARE STUCK WITH THE GARBAGE YOU BOUGHT. read more

This place is NEVER open. Take the sign down and send all the appliances to recycling! Came at least 6 times during the past few weeks during lunch amd three times on a Saturday. Closed. Closed. Closed. Dated 6 14 25 read more

Scam operation they sell appliances that are scratching Dent that they say are new and have a warranty and guaranteed to work. I bought a washer and dryer took it home plugged it in and they make terrible noises the drum doesn't work the washer doesn't spin the drum the dryer drum won't spin. I tried to take it back or exchange it they said all sales were final and that I would have to call the manufacturer for warranty. When I called the manufacturer they say that they don't cover items that are sold at surplus stores and the company says that it's not true. Now I'm stuck with $700 worth of junk ready to take it to the dump. Do not do business with these people they are unscrupulous and unfair. read more

Negative 10 stars terrible place never get answers get broken appliances and can not get ahold of any one once they sell you something

Complete scam artist do not honor their warranty. Do not buy Here buyer beware products do not work.

Total scam of a business Employee suggested this new unused dryer that I then purchased and was told I got a warranty Installed it at home and the drums scraping the inside framing and it has a DC code error (door sensor) so I take it right back and show him and just said: -No refunds or returns -That he "doesn't know his managers contact info" and "doesn't know their name" -He'll have the warranty company reach out within and hour and that I can deal with them Now weeks later, never got a call, and on my emailed receipt theres no warranty policy. They got me good, hopefully this will save them from getting someone else too, its messed up for a business to sell "new" appliances that just don't mechanically operate correctly, and then lie about it having a warranty read more

Many appliances. Be sure to check everything on the appliance you buy. Not all have all of the pieces.

I just saw on offer up a refrigerator I was interested in looking at. I drove all the way to this shop and arrived around 2:25 pm...was told that he was going to lunch to come back in an hour. I said I will not come back in one hour. I would like for someone else to help me. Guy stated he was the only one that could help me. I asked do you have this refrigerator that is in offer up and he said he didn't know. He showed me a scratched up one and not the size I needed. I said this is not the fridge. He replied it was probably sold. Then said I have to close to go to lunch so I walked out. It was probably a blessing because after reading the reviews ....terrible service. The location is the one on 48th st. and Broadway... That is why many people don't like dealing with this companies..... read more

Would not recommend using this business. Purchased a wine refrigerator that did not get cold. Was assured by the sales staff that I would be able to get the refrigerator repaired on site. Was also told that if the refrigerator could not be repaired, I could exchange it or receive a store credit. I dropped the wine refrigerator off weeks ago and have not heard from them since. When I called to inquire on a timeline, no one answers and the voice mail is full. Received zero value for my time and money. Would give zero stars if possible. Very disappointed. read more

I have come back at three separate times. They were closed for an extended period of time on each visit. It says on the door that they will be back during a lunch time, so I come back after that time. They were still closed after an hour! I went back during the morning at 11am (their opening time) and 30 minutes later they still were not open. I have been waiting on them, but after the third time I'm done... that's more than what I should have given them. read more

They advertise on offer up with seemingly great prices. When you get there, those items aren't there, and prices are higher than advertised online. We bought a seemingly new washer with no visual damage. Got it home, and it won't run. Items are as is, and your only recourse is a 1-year manufacturer warranty, according to the employee. Now we're waiting for a repairman to show up and fix our old broken washer until I can get a factory guy to fix this one. Horrible place! I should bought a used one online from an individual instead. It's a complete gamble. Maybe you'll get something that works, maybe you wont. read more

SCAM ! SCAM! do not buy from here ! complete scam. They are selling appliances that do not work such as washers and dryers . Please save your money and time , do not buy from them read more

Scam. Prices on OfferUp are nothing close to the actual prices. Everything in the store is damaged in some way. Way too overpriced. I'm honestly surprised this place is still in business. read more

It's a scam. All the appliances listed on offer up are there but the prices are nowhere near. What's listed on offer up it's a typical bait and switch. Don't go there. Don't waste your time. Don't waste your money. Majority of the equipment is damaged and they're selling the damaged at the same price as the stuff that they say is not damaged. Better off going to a private party then to this company. If there was any way to give them negative stars, or have them booted off, yelp and offer up, that would be an amazing feat. read more

This place is horrible. I bought a refrigerator took it home and It doesn't work. I really wish I had read the reviews before waisted my money and time. I'm so angry I was scammed read more

I should of came omans saw the reviews first got ripped off with a washer looked new but everything inside was damaged really bad loat 400 dollers to this people and i live check by check that what's sad read more

This store has to be a front for an illegal Enterprise. Everything in the store was scooped up from either the side of the road or garbage dump. Unfriendly Jackasses in front of the store were no help and said to our faces no washers are for sale as were Standing in front of said washing machines. Everything was way overpriced and have zero value in your home as they most likely do not work, absolutely thrashed or are missing parts. Do Not Buy From These Scammers. read more

I went to buy a water heater. The kid running the place quoted me $390 for what was advertised for $225. Somi got my I pad & opened it up to the heater I was interested in. He then promptly told me to leave the store. Like everyone has said it's a SCAM. You can't get anything at the prices quoted on line. Any one know who I might contact to force them to sell at the advertise price? read more

Worst store! This store should be shut down for false advertising. What a mess and prices are high. Go to Spencer's.

Everything is overpriced. And pretty damaged. Don't waste time . Offer up ads they post aren't accurate

Called to confirm hours just for them to close an hour before. Drove 30 minutes for nothing smh

I give them zero stars but I guess you can't do that on this site, I would not recommend this store to anyone the first thing they tell you when you walk in their store is the ads are wrong I never seen so much beat up junk in my whole life in one place, seriously damaged and then on the window when you walk in it says right upfront no exchanges, no refunds no returns read more

This is a Zero star review! Horrible place!!! They advertise "brand new" and "new out of box" all day on OfferUp just to get you into the store. And what's on OfferUp is So far from the TRUTH! Went for a beverage fridge or mini fridge and they stack them all on top of each other causing more damage. Every single fridge and appliance in that store was DAMAGED and dented and scratched to the point of no repair, almost like they've been dropped but also damaged in the stores carelessness! Was there for an hour and a half and couldn't find a single one worth even the discounted price. Showed up there and had to wait outside because he was on a "break", so had to wait in the car while he went out of the store to smoke marijuana (I could smell it on him). Not to mention he was the only guy in the store and was very rude and said he would be with me after he helped someone, so I waited by the item I wanted to look at for 30 min. I went back to the front desk and he was sitting there scrolling on his phone! He was probably so high he forgot about me.. Do NOT give this place your $$ or your time!!!!! read more

This place has the worst customer service I have ever ever experienced. The guy sits there in the chair likes he actually hates his job.He had a attitude like never before. He was so rude when asked a question about how much a appliance was.He should not be working there. read more

Bait and switch. They post items on offerup and craigslist that aren't even in the store. The punks in the front of the store act like they are forced to work there. I'm sure an audit would show this place is a front for some other enterprise. read more

I wish there was a 0 star... if I could, I would. In fact, this store is so bad and misleading people through false advertisements and postings online that I am considering standing outside to picket and discourage people from walking in this place. After walking in, looking for a specific item that was posted online, I was told that they are not in control of what's posted as its done by a 3rd party. The person working there would not tell me who the owner was or how to get in contact with them. These guys are about as bad as it gets. DO NOT UNDER ANY CIRCUMSTANCES patronage this $4!@ HOLE of a store and for gods sake, do not give them any more of your hard earned money. Im sure they're only still around because of walkins. read more

Avoid this dump. Everything the sell is damaged beyond belief. They mark up everything extremely high just so they can run a 50% off sale and still rip people off. read more

Don't waste your time, every thing in there was damaged and asking for way too much. They put cheap pricing on offer up but once you get there the price is no where near. read more