My best friend and I have been shopping around for used appliances all day both in stores and via…read moreFacebook Marketplace, and Ace Appliances was, by far, better than A&J Appliances on Hwy 52 and Scratch and Dent (Florence Appliances) on 2nd Loop Rd. Best deal with the best selection. Additionally, the owner was very kind... easy to tell he is a good, Christian man by how he speaks and does business. Highly recommend anyone come in to do business here.

I have purchased from here before and recently purchased a nice Maytag washer & dryer. I am…read morethrilled with these seeing as I got both for less than the price of one! Thought I was having an issue with the washer and they lined up service quickly and at my convenience- only for me to find out it was an Operator Error! ( the water was cut down to a trickle!). So great to deal with honest and friendly folks! I will be back and will send my friends!

New location of Kimbrell's beside Academy Sports where Virginia College use to be…read more This is a massive upgrade in space compared to previous store location in Florence. There were some furniture pieces we liked and the prices are the best of the other box stores around. For all the space it felt like there should more selections than emptiness, but that's the way they have it. There are some economically pleasing choices that can be had here.

Amazing service and people working there. Super friendly and nice. Great selection for good prices!…read moreSofa was such a great addition to my home

D&L Parts Company know what they are doing friendly and knowledgeable. They have parts in stock and…read moredon't have to order every thing. I highly recommend them.

I would like to commend Kena, an outstanding manager in the shutter, blind, and flooring sections,…read morefor her exceptional customer service. She provided my husband and me with a comprehensive presentation on the differences between shutters and blinds and informed us about the financing options available for our purchases. If Home Depot staff were eligible for commission, Kena would undoubtedly deserve every penny from our transaction. Thank you, Kena, for your outstanding assistance!

ordered a pull down ladder, and the warehouse says there are 44 in the warehouse. paperwork say…read moredelivery in 3 days after the order. now they are telling me June 8th!!! that answered my other qt. no I will no be buying all of my appliances from them. no I will not buy the 60" zero turn from them and no I will not be ordering the shed from them

I had Jerry out to fix my LG washer about 5 months ago. he replaced a pump and it was warrantied…read morefor a year. the pump stopped working about two weeks ago and we tried to call him, his mailbox is full so I had friends text him as he requested. one person he did not respond to at all and another after two days he asked for our address and then never contacted us at all. We are owed a new pump and if my husband had not ordered one after the last time and knew how to put it on I would still be without a washer going on more then a week.. And we do a lot of wash in this family. SO when is he going to respond and say he cannot come, or he will come etc. Very poor business person at this point and I live in a rural area where repairmen are scarce esp for LG appliances and he knows this.. so what happened to this guy I have no clue but he could have found the time to answer me and also tell my friend who he asked what was our address what his plans were.

Jerry is absolutely the best repair person I have ever met. He is exceptionally reliable. He came…read morewhen he said he would, charged what he said he'd charge, and the repair took exactly as long he said it would. He kept me informed from my first cry for help, to the time he arrived at my door to fix my beloved dryer. His prices were extremely reasonable! He was accommodating, polite and professional. I will use him every time I need appliance service and I will recommend him to anyone! Now...if we could just get him to provide Directv service....those bastards keep you waiting for days...

Good. I was able to find what I needed - an SD card that supports higher speed - and pay for it…read moreeasily. Was it cheap? No. But was it convenient? Yes. I could have waited for it to arrive from Amazon and maybe saved a buck or two, but that just isn't the tradeoff that I want to make right now. Easy.

I rarely leave negative reviews, but my experience with Best Buy's appliance department has been…read moreextremely disappointing. This is not related to the one here in Florence but this was bought online. I want to start by recognizing the sales associate who helped me purchase my wall oven. They were knowledgeable, patient, and did an excellent job helping me select the right model for my home. My frustration is not with the salesperson--they provided outstanding service. Unfortunately, everything after the purchase has been a complete failure. Best Buy delivered and professionally installed the oven, but during the installation, their own installer determined that the unit was defective. I contacted customer service, only to spend over an hour on hold before being informed that the same model was no longer available for replacement. I accepted that and requested a full refund. The problem is that the oven is hardwired and can only be professionally removed by Best Buy. Despite selling, delivering, and installing a defective appliance, Best Buy has been unable to schedule an appointment to uninstall and remove it. I was simply told that there are no appointments available. To avoid any further delay, I purchased the exact same model from another retailer, and it is ready for delivery and installation. However, because Best Buy has not removed the defective oven they installed, I cannot have my replacement installed. Their lack of urgency has left me without a functioning oven and has delayed the installation of the replacement appliance that I have already paid for. I understand that defective products can happen. What I cannot understand is the lack of accountability and the inability to provide a timely solution after selling and installing a defective appliance. The long wait times, poor communication, and failure to coordinate the removal of their own defective product have turned what should have been a simple resolution into an unnecessarily frustrating experience. I hope Best Buy reviews its post-sale customer service and appliance support process. The quality of customer service after the sale should match the quality of the sales experience. Unfortunately, in my case, they were worlds apart.

My mom loves Lowe's. Everywhere we go, she must stop by a Lowe's and check out their flowers and…read moreplants! There's always a rack of discounted flowers and plants at the back of the gardening section at each location. They tend to have some pretty good deals on the rack (per my mom). The store is clean, well lit and well organized. The sales associates were friendly. They have a ton of real Christmas trees--small potted ones and medium/large cut ones. There's also a nice selection of artificial trees and indoor/outdoor holiday decor.

I ordered windows on 5-6 and the store resold my windows before being delivered to me. then said…read morethey would reorder and deliver. on 6-21 brought the wrong size and only 7 of the 9 windows paid for when called Lowe's corporate then said well they refunded you but we still are charging you delivery. that's awful. You sell the windows I pay for. Then take almost 2 months to deliver and bring the wrong size. I was asked to be available for over 6 different days and took time off work for Lowe's to never come. Amd their final answer is we will talk to the store so this doesn't happen again. It should have never happened that way to begin with. I have never seen a company not even sorry for the headaches they cause. poor poor poor customer service. Lowes if it wasn't for customers you would go out of business. Please do better.

I rate them a one star only because I can't rate zero stars! I purchased a refrigerator from them…read moreand it was an expensive one that was delivered to my house not working and dents on the door. I purchased a new home with new appliances that they installed and the dishwasher has never worked. Had it repaired once and works then once again it does not work. Dishwasher was installed in my new home broke so I feel they should replace but they tell me I have to call GE and work it out with them on replacing!!! This company is a joke and I would NEVER recommend anyone to purchase from them.....