From the moment I met Mike, I knew I was dealing with someone who genuinely cares about his…read morecustomers. In a world where great customer service seems harder and harder to find, Mike is a breath of fresh air. He is kind, thoughtful, honest, and treats people with the respect and care they deserve. He delivered my Samsung washer, and i was so thrilled with it that i decided I wanted the matching dryer too. Without hesitation, Mike came back out the very same day to deliver it, after hours. That kind of dedication and willingness to go the extra mile is something you just don't see very often anymore. Buying appliances can be stressful, but Mike made the entire experience easy and enjoyable. He didn't just deliver appliances-he delivered peace of mind and reminded me that there are still genuinely good people in this world. If you are looking for quality appliances and someone you can truly trust, I wholeheartedly recommend Mike's Quality Appliances. Thank you, Mike, for your outstanding service and for being the kind of person who makes a difference. I wish every business treated people the way you do! Thank you so much again Mike! Sharon S.

We needed a 2nd refrigerator and found the perfect size at Mike's. He was so helpful - even…read moredelivered it within about an hour of our having purchased it. His store is clean and organized; he is not only knowledgeable but also very kind. I highly recommend his shop - how often do you get a quality appliance with a warranty at a fair price with the owner right there to answer your questions and deliver + install it? Definitely not with the big box stores! Support small business!

I don't know where to begin this company i have used them in the past & i needed someone honest and…read morereliable! Look no further this company is very Professional, fast , efficient, honest, GREAT customer service and reliable they did the job very quickly as it had only been a week i was without my dryer so things pile up quickly. Thank you ABC Team i appreciate you guys very much

If you are looking for an outstanding appliance service company stop searching and get in contact…read morewith ABC!! Amazing communication, expert handling of the issue and awesome customer service!

Highly efficient, they fixed my vacuum machine in less than an hour. Price is convenientread more

They have one of the worst customer service protocols ever. I ordered a sewing machine on a…read moreSaturday. I was told it would be in that next week. No call on Monday like I was told they would call me. Called Tuesday, the manager was not in but she would call me...no call Wednesday. I called Wednesday afternoon and told them I was canceling my credit card charges as I had not received my sewing machine, not to mention no phone calls that I had been promised. Once I threatened to cancel the credit card payment a member did call to say the machine would be in the next week. The same member called me the next day to say the machine had been delivered to their warehouse, but they would not deliver to the store until Wednesday. I told him I might not make it to the store by 5:30, due to where I work and the afternoon traffic. He assured me he could wait for me to arrive. I called the store and Alexis answered the manager and was told she had to leave early...so I am on my way.... Made it to get my machine I ordered.... The box was closed, I asked if the bonus package was with the machine. Alexis assured me it was in the box. We loaded the box and off I went. Guess what not package with my sewing machine and Alexis is nowhere to be found... Note to self.....NEVER go to Tops Vacuum and Sewing on North DaleMabry or in Brandon!

now I do understand accidents happen and people have a bad day.A service call began sour because he…read morewasn't in a great mood and I felt and heard it. Between eye rolls and muttering under his breath and being short to banging around with my unit that needed to be repaired. THEN a nice lovely hiss comes from my unit. put a hole in my compressor which wasn't even what was being repaired at the time. so tried to blame the previous techs which were from company. but then assumed responsibility after alerting him we do have a camera in our garage and heard the hiss. so imagine a large upright freezer with food that now will spoil and today's grocery prices!!! So was told would be alerted nothing as of yet today been over 24 hours to find a resolution. so husband calls to get some kind of answers just received as rude and "what do you want us to do about it" responses. Then was trying to make it sound like my husband was a liar until he in fact also mentioned to her we have footage. tone changes yet no resolve or answers. Not even an attempt!! So spoiled food, busted freezer, frustration and out of a considerable about of money just on our food bill. Met with only with unprofessional, inept, insincere, scapegoating staff. I really hope this company does better and finds a reasonable solution. So far falling really short of any type of prefessionalism Or integrity.

Love this place, anything that I have ever gotten from them lasts. Marie is great person, honest…read moreand reliable. If you dont like the big overpriced appliance stores , go see them. They have a great selection and better prices that the big stores. I have been going to them for over 30 years , and I have never gotten anything from them that didn't last. wanna save money time and aggrivation go see them , they are in the heart of plant city. Hometown Good.

I have used this appliance company for many years. It is the best one to trust as they can be…read moredepended upon for honest, low cost work and new and used appliances. If it costs too much to repair an appliance they will sell you a new one for less money than other stores and take off the cost of the visit to repair it. They do not charge for hook ups or to haul away the old appliance. Douglas Gwynn

There are no words to describe how disappointed and furious I am for purchasing an item from this…read more"company". Instead of going through every detail of our "story", I will list, from the least worst to the most worst, issues we've had with Metro Appliance and our purchase of a used (preowned) refrigerator from them. 1) They do not offer refunds, only a 90-day "warranty" and replacement of an item. 2) Our refrigerator was one of the nicest they had in stock. Within three months, we had to contact them five (5) times for maintenance....for the same problem. The ice maker did not work; the installer didn't even install the refrigerator right to produce the ice. They didn't even include a water line for the refrigerator, I had to purchase it separately. They also did not clean the refrigerator before they brought it to us, nor did they replace the dirty filter. THEY SOLD US A REFRIGERATOR WITH A DIRTY FILTER!!! 3) One of the "installers" decided to take a smoke break while his co-worker installed the refrigerator (I guess he couldn't wait 30-minutes). He flicked his cigarette into my landscaping and set it on fire (it was a very hot and dry day). 4) When our refrigerator was being "maintenanced", they wanted to replace it with another one of their items instead of fixing the one we purchased, and what they brought us was nothing short of horrible. It was dirty, spray painted, and dented up. 5) The installer/maintenance worker informed me that they do not purchase used items, but they purchase everything by the truck load. Basically what they do is buy junk and scrap, and then put together refrigerators, washers, dryers, etc. Basically, it's rebuilt JUNK! 6) Our refrigerator was INFESTED WITH ROACHES! I should have known by the looks of the company's facilities, but decided to go with it anyway because it was a "good deal" (so I thought). Please save your money and time...purchase something new, or at least from someone you know. How Metro Appliance in Tampa survives is beyond me. I'm selling the refrigerator for whatever I can get out of it. I will NEVER purchase anything from Metro Appliance again!!!

I ordered a new electric hose for my 12 year old Miele vacuum. State Vacuum of Tampa had a great…read moreprice and they shipped it to me. It arrived in just a few days and I'm very pleased with the transaction. Highly recommend this company!

I find good products that I don't know about elsewhere. They service what they sell and others…read more I've been going back for 20 years.

Thank you for helping us pick out the perfect hardware for our home--from the door knobs to the…read morecabinet pulls--everything looks amazing and the quality of the products is superior! Excellent costumer service and high end hardware--love your store--we had an exceptional experience.

We came to Gaspar in search of knobs and pulls to replace our existing ones on our kitchen cabinets…read moreand drawers. We loved their gorgeous selection, although we and had no idea how much of a challenge this would be. Throughout the whole process, Judy was very helpful, knowledgeable, and pleasant to work with, and we love how our cabinets look with such gorgeous, high quality knobs and pulls. When we are ready to upgrade our bathroom cabinets, we will definitely be back.

"MIKE" w/ Carrollwood Appliance Repair was absolutely wonderful to deal with. He was a wealth of…read moreinformation re: the particular Appliance issue(s) I was facing at the time, and then provided a variety of options so that I could then make the most educated decision based upon my personal circumstances. He proved to be a "Jack of All Trades", and even helped me out with some other non-appliance related repairs which I was in need of. Best thing...all for a very reasonable price. I cannot speak highly enough about Mike and the service he provided. I was sorry to see that another "potential" Customer did not have the same experience as I did, as for whatever the reason that Appointment appears to not have occurred hence sparking a negative review, I can only attest as to my personal experience and it being one which I have only positive commentary to share. Thanks Mike!

Amazing service on time very professional fixed once and did not need to call back. service man…read more Was very polite.