Patrick and his team were the best! They picked up items for me and mailed them. Very professional…read moreand great communication and service. Highly recommend!

My father and some of my family were visiting Sevierville TN this week and were staying an hour out…read moreof Knoxville. My father got seriously ill and needed medication, but due to circumstances no one was able to drive to Knoxville to pick up the medication that I had ordered for him. (snow and fallen trees on the road and all). I was frantic with worry being thousands of miles away! Then I found these guys and saying they were amazing is an understatement. I Spoke with Patrick and right away he said it was no problem that he would pick up and deliver the medication. He was so genuine and caring and he got the medicine to my dad within 2 hours! He under charged in my mind too so we sent a nice tip with the delivery. I will forever be grateful to these guys. They were literal angels!

I do Medieval reenactments, and all of my clothes are custom made. I took my clothing to be dry,…read morecleaned and pressed. They lost one of the straps to a hand-sewn Viking dress, and several of the buttons from two my sleeves. Each sleeve has 16 buttons; each one of them are hand cast pewter - they lost several of those, too. When I called to talk to them about it after the initial person put down the phone, I could hear them talking in the background and laughing and saying I was one of the "let me talk to the manager" kinds of people. On the contrary, I was being exceptionally polite, considering that these garments were meticulously researched, and all of them hand sewn. I was simply asking if they could look for the things that they lost. I met with a snotty attitude and no return phone calls. I seriously doubt they spent one minute looking for anything. Now I'm going to have to pay to replace the trim around the tops and bottom hemlines of my Viking dresses, and buy and re-sew 32 new hand-cast pewter buttons (the others are out of circulation, so it's going to have to be a new design) on the sleeves of 14th century French dress, because they were careless and too lazy to be bothered by a customer's request that they try to help fix what they screwed up. I'll never go back.

We used Crown Cleaners for about three years and were completely satisfied until this Summer. They…read morelost a suit and became hysterical when we tried to have it located. I was literally cursed and yelled at when I called to check if it was found. Not paying anyone to abuse me when they mess up.

The worst company that I have ever dealt with. Waiting on a delivery…read morefor 3 days now. They assure me every day that it is on the truck and out for delivery. I called this morning because we didn't receive it AGAIN yesterday and they can't even tell me if it's on a truck or in a warehouse. We're not talking about a single small package. Its cabinets, 29 large boxes.

There's too much to explain. This place is an absolute joke. No calls, missing pieces, multiple…read morefailures on EVERY level. Management clearly has no idea how to run their company or flat out does not care. Nothing but lies and attitude from them. STAY AWAY from this place if you have any say in the matter. Don't take my word for it, read the other reviews. It would be nice if the owner read them and realized his employees need replacing. Ownership and accountability go a long way. Unfortunately, this company has none.