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    Applied Restoration Group

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Applied Restoration Group

    Mold remediation

    Environmental testing

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    10 years ago

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    Anthony Restoration of Loudoun - post remediation - large loss

    Anthony Restoration of Loudoun

    (18 reviews)

    This is actually the second time I've called Brian from Anthony Restoration, and both times the…read moreexperience has been outstanding. Most recently, I reached out to him on a Saturday about a possible water leak that I not only couldn't track down, but honestly didn't even know where to start. Brian didn't hesitate to set aside time on his weekend, came over, and used his equipment to help troubleshoot the issue. Even though the type of leak I'm dealing with isn't typically within Anthony Restoration's scope of work, he still took the time to investigate and then pointed me toward the right specialist who could help. His professionalism, willingness to help, and honesty are exactly why I didn't think twice about calling him again. I'd absolutely recommend Brian and Anthony Restoration to anyone looking for a reliable, knowledgeable, and customer‑focused company.

    Bottom line is they will exclude you from insurance conversations to get as much as they can from…read morethem and then hold your personal belongings while demanding additional payment. DO NOT TRUST! I've included details and prices in this account. After a flood on June 4, we authorized Anthony Restoration to perform remediation. We were never given or approved a total cost, and the amounts claimed have changed repeatedly and remain impossible to reconcile. Our initial contact, Brian, was responsive until work began, then stopped responding entirely. Communication was redirected to Ellie, who could not answer basic questions about invoices, insurance, or the work performed, and often provided information that was later contradicted. We paid $5,000 upfront after being told this represented our insurance deductible. Despite repeated requests, we did not receive documentation or estimates for over a month after remediation was completed--while storage fees continued to accrue--preventing us from moving forward with reconstruction. They finally starting talking to me in mid-October AFTER insurance formally notified us by certified mail (with Anthony Restoration copied) that they would no longer work with this company. Anthony Restoration at that point said they would bring our belongings back by the afternoon if I brought her a $12,000 cashiers check to complete the $38,000 owed. Before I cut the check, I called insurance and found out they ALREADY paid Anthony Restoration nearly $42,000. Despite this, the company continues to claim additional balances--most recently another $22,000--without documentation to support those figures. Our personal belongings are still being held while storage fees accrue monthly, despite repeated requests for their return. Based on the documentation we've received, Anthony Restoration appears to have already been overpaid. This company has the scam DOWN.

    Applied Restoration Group - damagerestoration - Updated September 2026

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