Terrible provider. She suggested she would write a false report regarding counseling if an additional appointments were not scheduled (at $300 each). There are several open cases for her with the NYS Board of Health and complaints with the AMA. Do NOT trust this person, she is monstrous. read more

Dr. Roberts is a suboxone provider. I am an Army vet and just moved to the area. The VA couldn't receive new patients (dealing with that matter as well). I called and spoke to someone who said they would call me back. Instead I get several texts like I was speaking with a teenager. I know the Doctor is aware of this and may have been the doctor herself. I explained my situation and every time I gave my information they would come up with a new question. Finally I said please email me and tell me everything you need. They don't do email and they don't do phone calls..JUST TEXT! They said they needed my files from my last suboxone doctor. I kept telling them my situation and they seemed to just send texts out but not read incoming ones. More frustrating than you could possibly believe. They gave me no fax number or way for the VA to contact them. I text that to them and the little girl told me that since I won't comply with their requests Dr. April Roberts won't accept me as a new patient. Basically they couldn't charge me the usury intake fees because I am on maintenance phase and they didn't like that. Not all doctors are money hungry and as unprofessional as this one, but I will be sure to warn all others looking for help that this is not the place to find it! Thank God there are other doctors in the area that are taking patients. At least we agreed on one thing. I had made an appointment with another doctor and five minutes later I got a text advising me to do the same thing. Too much power and to serious a matter entrusted to someone so unprofessional. read more

First of all there will always be an open spot because I've heard she loves to take the first visit fee of $300 which is non-refundable and you have to sign a ton of paperwork she pays very close attention too as she talks about the legality issue and having problems in the past.. she denies many people just for the quick cash and takes in a few patients to look legitimate...This is the only "doctor" of which I loss my respect for but i felt extremely almost violated when i realized there are crooked doctors out there not out there for your interest but just for the money and that is no understatement for my experience of crazy dr. april roberts. I know for a fact she's on drugs herself the way she twitches and the random spurts of angry-ness she has on me and other reviewers.. anybody reading with a similar experience don't just write on here because people have been writing so many reviews on sites for YEARS.. GO TO THIS SITE, PRINT OUT THE PAPER, AND SEND IT IN!!! https://www.health.ny.gov/forms/doh-3867.pdf Its the only way we can help out future patients from this doctor that words cannot describe. She's utterly crazy and a scam artist to say the least!! i must add I'm not one of the patients she didn't accept into her program I've been in there for over a year but during that year she added crazy charges that you wouldn't believe me if i described them all and made me come every other week instead of monthly with cash payments, but please report this lady!!! read more

Everything Ryan has said i think is true. I called after I found her on Suboxone.com. Looking to get a Dr. Closer to home since mine is two hours away and doing that every month is a road trip. I called and left a message with someone named Mika. The next day I get a text stating that she is a psychiatrist only and that it was a typo on suboxone.com that she was a primary care physician although the day b4 I was telling her all of my ailments and how I was looking for a new primary. I was asked my ins carrier and also my birthdate and name as it's spelled. I lied. I'm not giving that information over a text. I played her game further and she told me that I would need someone to drive me to my appts because of ins purposes and that the driver would have to show his photo ID and not be under the influence. He would have to sign a paper when he got to the appt with me and be open to drug testing and a breathalyzer as well. WHAT?!?!?! I've been on suboxone for 5 years. I drive four hours every month round trip and I travel a great deal for work and I have never heard that one b4 so around that time I just stopped texting but not before she asked for my SS number after about six hours of no response from me. Scam? I don't know how a psychiatrist would be able to give physicals and also order mri's for my back which is something ailing me and something that I also wanted to look into. Also one of her ads say that she does in home psychiatry so does she even have this office? Just be careful of this one. I think she may be getting information from clients only to somehow scam them. read more