They came recommended through our real estate agent (who probably got some commission from all of this). Their maids probably did bare minimum, left the AC on, on a move out cleaning. We found out about it after we received hundreds of dollars in bill that the AC was left on the entire time. They lied to us that they removed all the spider webs in the house, when there were none (which was confirmed by our handyman who went into the house prior), that prompted me that they were outright just lying on how much cleaning the home needed. Not a good move on the real estate agents part for recommending them. So these maids ended up costing us more. You can't just turn the AC on and leave. So unprofessional. After reading other reviews, I have no hope that they will take any accountability or responsibility. They seem to have poor work ethic. Don't use this company. read more

I'm always so happy after every cleaning! April's Cleaning does an amazing job every single time, my place looks spotless and smells so good after they leave. Highly recommend them! read more

The business was very easy to work with. I dealt with only 1 employee on the phone and through email and she was exceptionally friendly and easy to communicate with. The 3 gals who came to our house were all friendly, polite and hard workers! They did an amazing job cleaning some not too pretty grout. I would highly recommend and will use this service again! read more

I've been using April's Cleaning for almost 6 years. After reading all of the negative reviews, I have to say I'm surprised. My experience has been they're easy to communicate with via email & phone. They're always willing to work with me to reschedule if I have a conflict. They even call me with an ETA to let me know they're on the way. Their prices are reasonable compared to what I've heard my neighbors pay for their service. Before the cleaning crew leaves, they always ask me to check behind them to see if they overlooked something or didn't clean to my standards. If I ask them to clean something, they have a pleasant attitude & always take care of it. The girls are always sweet to my dog and don't mind cleaning around him or me while I work from home. Do they deep clean as well as I would if I did it myself? Well duh...no one does or would, and that's my realistic expectation. I'm just thrilled I don't have to dust, vacuum or scrub the bathrooms, so I'm a happily, satisfied customer read more

April's is the BEST!!! The teams are so nice, so thorough, so dependable and trustworthy. I've used them for years and now I'm moving out of the area and I will miss them very much. Thank you for all the great work and the smiles! Leigh Apex read more

April's team came to our house yesterday (late) and once they left we discovered 4 products missing from our bathroom, one of which was quite expensive. When I called April to ask about it she got very defensive and yelled at me. She insisted that it was not their policy to throw things away and I must be mistaken. When I assured her I was not, and that I would like her to make things right she yelled "this is not my first rodeo but I will get back to you!" When she did get back with me, she said her employees admitted to throwing two things away but that they were empty (they were not). She refused to do anything to make it right. Don't make the mistake I did of ignoring the negative reviews because the price is right. Once I replace the items that were thrown away, I will have spent more than if I'd gone with a more reputable service. read more

The good: decent price for the quality of cleaning The bad: This business is totally disorganized and a pain to work with. You'll be on the phone with several people trying to coordinate what should be a simple process. Nobody at that business seems to know what anyone else is doing so it results in a lot of communication on your part where you're just repeating yourself. The ugly: they only accept cash or manual-entry of credit card info, meaning you have to read out your card#, expiration date and cvv to somebody who writes it down to charge you later. Some people might be fine with that but it's 2016 why isn't there a way to pay via some online invoice? The job was done well, but I won't be using them again. read more

I have been using Aprils cleaning services for about 10 years now and I have nothing but praise for them. They send a crew of usually 3 ladies and they take about 1 1/2 hours to clean my house. I do have my house cleaned by them on a regular basis. They send me an email to remind me of the date they are coming and then follow up with another email giving me the window of time they will arrive. Very rarely, if their schedule is running ahead or behind, they call me to let me know when they will get here. If I need them to pay special attention to a room, toilet, etc, I ask them and they do a good job. They do not clean out filthy ovens or vacuum my drapes, those are things that WE have to clean ourselves. I think sometimes people have unrealistic ideas of what Cleaning people will do. read more

The cleaners broke two antique pitchers that were given to me by family. Then they left them in a garbage bag in my dining room. The company then charged my credit card for the visit and never contacted me personally about this. No apology or anything. I cannot recommend this cleaning service. read more

I would not recommend April's Cleaning Service in the Raleigh, NC area. They did not truly clean most of the items they claimed they would, even after I asked them to clean certain things a second time before they left my property. They just smeared the dirt around without really removing it. They also ignored cleaning certain areas completely that should have been cleaned, like the top of the fridge, windowsills, vanity light fixtures, cabinets, tubs, and drawers in the kitchen and bath. All still had dust, hair and debris. And don't pay extra to have the fridge's inside cleaned. They didn't get it clean even after I paid extra and asked them to clean a second time before leaving. I asked for a refund, but of course have not heard back from April the owner. April instead offered to send a cleaning crew back even after I already advised her I had to reclean everything myself. I wouldn't allow them back in my house if they were the last cleaning company on earth. read more