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    Apt Management

    3.0 (2 reviews)

    Services - Apt Management

    Property management

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    11 months ago

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    8 years ago

    Poorly run, unprofessional and non experienced staff with maintainance and real estate or customer service. Refusing to return my deposit.

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    Carlyle Management Co

    Carlyle Management Co

    (23 reviews)

    Cielo Azul apartments has had alot of issues as others I've seen reveiws on…read more They aren't at rental offices either during office hrs posted,says 10am to 5pm on door of office #D-23. I have called 216 417 5668 over and over from outside office door even. Put a mail slot in door so can drop off the only thing you really should want,(Rent) money order,checks etc.this is b.s. making trips to pay rent,which went up as I expected.with what tenants have been through from reviews I've read and what I've seen, should of not went up,lowered if any thing.its sad how this place use to be,and is now.hopefully will get better,doubt it,that's why wife and I are gonna move most likely,my sons lease up July 31st,gonna get 3 bedroom place,move him in,we'll join in Febuary of 2026,we just signed lease,its easier to move stuff august thew september than December threw january when its cold and or snowing.its sad we really liked place alot,mostly our neighbors, but hard to deal with everything now.cant even give them the rent money order.Put in mail slot on doors for rent.thanks

    The quality of this management service is beyond poor. Their billing/payment system is problematic…read moreand inconsistent with when and if the autopay is appropriately deducted from your bank account. Furthermore when you pose a question regarding their payment method you are met with a defensive and often unethical response. Further, you are instantly put on the defense as if the person you are conversing with is attempting to provoke a confrontation. I have detailed information to support my experience with employees when attempting to seek clarification. Within the past year, l have made four visits to their office to resolve fraudulent late fees and other matters of dispute. On each occasion l was told it was a problem with the billing system. It appears the system is designed to generate fraudulent late fees and other inaccurate information. I am hopeful a Class Action Lawsuit will ensue as a result of the inappropriate business practices. I am seeking assistance, guidance and support via the Ohio Attorney General Office.

    Ohio Rental Managers

    Ohio Rental Managers

    (2 reviews)

    Great customer service, easy to work with, professional staff. They managed several rental…read moreproperties and increased my portfolio. Highly recommend!

    I don't typically write YELP reviews, but Ohio Rental Managers does not live up to what they…read moreadvertise. Staff was unprofessional and rude. I paid $75 each for 2 leases and 1 rent increase. In the end, I had to write my own leases because they would not make my requested adjustments. The lease increase was posted on front door exposing all my tenants information. I removed then notice and personally made changes and personally handed to tenant. Then same afternoon, I called Ohio Rental Managers and the recording stated that their phone number was disconnected. When I was finally able to make contact thru the building management company, they made me feel that I was in the wrong---no notification of them changing phone messaging and/or phones being temporarily interrupted. Also, when I requested a plumber, they sent someone out and charged me $289. I thought that was okay, the plumber supposedly fixed the the shower head and looked at a pipe. Three weeks later, I called them back, as my tenant said there was hardly no water pressure from the shower head. When I called Ohio Rental Managers, they told me that it would cost me another $379, regardless of the problem. As it turns out, their plumber had screwed the shower head too tight and cracked the washer causing low pressure. I lost all trust after that. I finally discontinued services after 6 months. They first insisted on mailing my property keys to me. Finally after going back and forth they agreed to put keys in lock box on the door of office. Horrible experience. I feel I wasted a thousand dollars.

    Apt Management - propertymgmt - Updated May 2026

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