I put a quote out to have an inspection done. The owner reached out to me ASAP and I called and…read morewas able to get an appointment. The gentleman who came out was extremely nice and helpful. Thankfully, my termite bond is doing what it's supposed to. I was sent the paperwork I needed, electronically signed it and was done! Modern made this process so easy and was their price was the best out of all companies who responded. Exterminating is a type of company that you don't want to have to deal with, but if I ever have a need, THEY WILL GET MY BUSINESS! Thank you Modern!

I contacted this company thru their AI at 8:30 in the morning. At 11:30 I called and talked to a…read moreman who said he would give my info to "Avery" and he or she would call me right back. At 1:30 or so I called again, and a man transfered me to a lady, Jessica maybe, she said she felt like somone would be able to come out but I needed to pay 199.00 to her now and wanted to get my credit card info. I decided to just say no thank you especially since they wanted money before anyone even came out. She said the final bill would more than likely be much more than the 199.00. I thanked her and hung up. Won't be calling them again for anything. I called another company and they were here in less than an hour. This happened on 8-4.

I am giving Rocket Pest a 1 Star review. We hired them to come out to our newly purchased house to…read moretake care of a roach issue. They came out cleaned all the webs from around the house sprayed the outside and inside for bugs and laid poison for the roaches. Didn't quite work the first time and we requested they come out again ( they came out for free), they came out with in days of calling and laid another round of spray and poison down; within a week we had no sighting of bugs in the house , GREAT! Now a month or so later we see a mouse in the garage at first, and after a day or so find evidence of them in our kitchen ; oh boy we gotta get this handled. We were scheduled for pest control to come out for the 3 month service so we waited for our regular guy, he showed up. We informed him of our issue and he said he would have to schedule someone else to come out, we said okay. Two days later another gentleman shows up. He walks around the outside of the house in 4 minutes comes in and looks around the kitchen and walks back to his truck. Then comes back in and hands us a quote of $2400 to change our crawl space foundation vents and extermination because one of them has a small tear in the screen on the bottom. I couldn't believe my ears. Not only does this guy show up and spend a total of 5 minutes "inspecting" in which he has no clue in what he was doing , he then has the audacity to hand a $2400 quote over to me for some foundation crawl space vents we don't even need!!!!! If this clueless salesman would have taken even 10 seconds to look in our crawl space through the door ( undue the latch and swing the door open) he would have seen it is freshly and fully encapsulated from the ceiling to the floor and surround in which the house would not even need the quantity of 10 automatic $35 foundation vents. FYI an encapsulated foundation with humidifier does not need venting. After hearing how Rocket Pest Control was trying to screw us over with a punk salesman on something that we didn't even need in addition to not even being able to treat the problem without charging us an additional charge, we were done. After he left we immediately called to cancel our service with them with a $100 cancellation fee just to bend ya over a little bit more. Every day for 10 days after we canceled our service, we continued to get emails trying to get us to sign and pay for the $2400 job. I am including pictures so you yourself can read through the documents ( look at the service price , Notes, extra monthly fees, and NO GUARANTEE disclaimer), they do great for standard roaches, ants, and spiders but hurt your wallet for no good reason other than to benefit themselves, GOOD LUCK. Ps we were able to get rid of the mice with glue traps and poison.

Terrible scheduling and communication. you never know when they are coming. We've been a customer…read morefor years and in March we stopped receiving calls or texts about upcoming appointments. When I call, it either takes 10 minutes for someone to answer or I get someone who doesn't speak English. I'm l for a new local company due to Rocket's poor communication. They do have some awesome technicians, however

Orkin came to my place and did a over all full shake down on the brownies that was coming from my…read moreunclean neighbors. Let me tell you, those brownies are gone, bye bye. They went back to the unclean apartment who wanted them to live. Thank you Orkin for taking my anxiety away because I was going to get a second job so I can move because those brownies were setting me in anxiety mode. Get you some Orkin and live brownies free.

Value. They're just asking for details I already provided on the initial form like my name number…read moreand email

We recently had Eric Calabrese from ClearDefense out to our home in Chapin to investigate some…read morescratching sounds and suspected mouse activity. I cannot recommend him highly enough. From the moment he arrived, Eric was professional, approachable, and incredibly knowledgeable. He took the time to walk through every area of concern with us--the kitchen, pantry, laundry room, under the sinks, the garage, and even did a thorough exterior inspection. He didn't just glance around; he got down on his hands and knees, checked voids behind cabinets, examined droppings to determine age and size, and explained exactly what he was seeing. What impressed me most was his honesty and education-first approach. When he found droppings, he showed us the difference between fresh and old ones, pointed out which were from mice versus lizards (skinks) based on the texture and white uric acid tips, and estimated we were dealing with just 2-3 mice rather than a full infestation. That transparency meant a lot. Eric also took the time to explain why we might be having issues--pointing out the gap under our garage door, the back patio door that doesn't always latch properly, and how our proximity to the retention pond increases rodent pressure. Instead of pushing expensive treatments, he prioritized exclusion: sealing entry points, setting snap traps strategically, and following up in two weeks. He even explained why he avoids exterior bait boxes to protect the local cats and wildlife, which showed a genuine care for our property and the surrounding ecosystem. We also discussed ants, flies, termites, and even snakes--Eric answered every question with patience and expertise. He made us feel like partners in the process, not just customers. If you're dealing with pests in the Chapin area, ask for Eric. He's thorough, honest, and clearly passionate about what he does. We're grateful for his help and will absolutely use ClearDefense for any future needs. Thank you, Eric!

Excellent control of bugs! I will continue to use ClearDefense for the foreseeable future!read more

Another great experience with Palmetto Exterminators!…read more Initially started using them last year after purchasing our home and wanting to establish a solid baseline for pest prevention. From the very first visit, they did a phenomenal job treating both the interior and exterior or our home. My husband and I both felt confident in their thoroughness and attention to detail. Derek returned today for our quarterly service, and once again, he delivered excellent service. He was professional, knowledgeable, and took his time to ensure everything was handled properly. It's clear he takes pride in his work, and that level of care really stands out. I also have to mention Kiana, who handles scheduling, she makes the entire process seamless. She is friendly, responsive, and incredibly accommodating to our bush schedule, which we truly appreciate. Overall, Palmetto Exterminators is reliable, thorough, and professional. We have had nothing but positive experiences and feel confident continuing service with them. Highly recommend to anyone in need of pest control services.

Ryan the pest control technician is outstanding. He is professional and courteous and does his job…read morethoroughly. I highly recommend him and Palmetto Exterminator's

A phone call resulted in a quick response to our need for a termite inspection at our newly built…read morehouse. They scheduled us sooner than expected and we're very polite on the phone.

From the owner: We are a locally and family owned business serving the Midlands since 1992. Our experienced staff…read morecan take care of your pest needs: Termites, Bedbugs, Cockroaches, spiders, fleas, earwigs, millipedes, silverfish, wasps, flies, rodents, snakes, mosquitoes, and more ...We also offer CL-100s, Structural Repairs, and Moisture control. Give us a call today at 803-794-3208 or visit our website at sandyrunexterminating.com

Tech didn't show on schedule, if at all. When he did, he made a mess of our mulch and did not…read morereplace it. DON'T WASTE YOUR MONEY!

Great company with nice people and reasonable prices. I've used them for two houses over the past…read moreseveral years and been pleased.

I love supporting local businesses, and am happy that I called Premier Pest Solutions. Joe and his…read moreson stopped by yesterday, and they both could not have been nicer. I recently moved to SC, and Joe gave me specific pointers about how to NOT attract roaches (get rid of the packing materials on my deck!), add weather stripping to the front door, etc. I highly recommend PPS. This is also a family-run business (another plus, in my opinion). I worked with Joe's wife Hesper to schedule, etc. and she is wonderful. Thanks, PPS!

I hesitated in posting this review because there are so many positive comments for this company…read more(NOTE: MANY OF THEM ARE OLD!!!). After having been a customer for over 10 years, I know why they have positive reviews. I was one of the happy customers until recently. Introverts beware!! If you want someone to come spray your house and be done with it, do not contact this company. Joe will spend more time talking to you than actually taking care of any problems. You will spend 30+ minutes in unnecessary conversation, bonding with your bug man. The actual time treating your property is less than 10 minutes. He is a SPRAY AND GO bug man. Do not expect him to treat any actual pest problems you have, unless it can be killed by the spray and the minimal effort that he puts in. DO NOT CONTACT him if you actually have bugs that you want eradicated. When I contacted PPS in May 2026 (yearly customer at two properties) to spray my property, I told Hesper what I was having troubles with, thinking this would inform the techniques that Joe would use to treat my issue. I mentioned seeing roaches, had pictures of the types and locations. I also had moths. When Joe came, he did the same treatment he always does, which is "spray." He did not do anything about the moth issue I mentioned, stating that the traps I had purchased was the best solution to the issue. He did not look around my house or investigate anything regarding the moths. He simply looked at the tent traps I had and called it good. Now on to the roach issue. Living in SC, you know there are palmetto bugs. They are not the only type of roaches in the area. However, despite this fact, that seems to be the only type that Joe will treat for. After the initial treatment of my home, I was still seeing roaches. He came for a second treatment, this time, concentrating in the cabinets (what an effort to pull all that out and put back in) since that was where I was seeing them. He sprayed inside and out and that was it. This infuriated the roaches because the mass exodus started. I was seeing roaches at about the same pace as before he "treated" my property. I reached out to them again to let them know that the second treatment seemed to have chased them out. I sent pictures of the bugs I was seeing (again). I was woken up in the middle of the night with one crawling on me! This was AFTER Joe "treated" my property. The response I received from Hesper was that "this was normal and that they rush out after a spray" and proceeded to provide me with a WALL OF TEXT about things I could do that WERE NOT related to them coming back to spray. I asked that Joe come back to put gel around in places and put the roach traps because he did not do this and that was what was recommended in the next steps when I did my research. He refused to come back to my property, refunded my money, and wished me luck finding a pest control company. I am now going to use the money to buy REAL pest control supplies and take care of the job that JOE refused to do. BEWARE: You do not want to use this company if you have an actual bug problem that needs a proactive solution or a solution that involves your bug man doing any kind of work because JOE doesn't do that! Also beware of a company that doesn't change their rates based off of the economy. This company has had the same $125 fee for a very long time (as long as I was a customer). This should raise alarm bells. In order to keep this business profitable without raising prices, there had to be cuts somewhere. How much do you want to bet that the pesticides he uses get watered down to basically nothing. I thought I was getting a good deal. Also, beware of a business that only sends text messages and does not bother to return calls to explain anything. Is this the world we live in now?? It seems, however, I was just being naive in thinking that being a loyal customer meant something. I do wish Joe and Hesper the best! You both were nice until you weren't.

So my parents moved into a new home a year ago and signed a one-year agreement for them to come out…read moreand take care of the home. The payments have been timely and have never been an issue. They have only come out like three times. Let me tell you that the insects and spiders must know because they are visiting too often. When we went to cancel the services that were not even being done, they said that we had to find out our contract, mind you, the 12 months had already been paid off. They also wanted to add some more charges, but never came out and talked with us about what they wanted to add beyond what the contract was for. Now, so now we are the pest control for our own home, and once we are 12 months out, we are done. This is not what we expected from a company that charges and barely comes out at all, and we are near the woods, so we are no strangers to the bugs. Save your wallet and do it yourself, or go with a local company and talk with them beforehand, and have a clear understanding of what is going to be done, when the charges are due, and what that covers, as well as how often they are coming out to treat the area.

Great visit by Technician Amarran Johnson. He is always professional and efficient. Clarkes…read moreprovides a good service

Did an great job treating my home for bed bugs. Used another company and that did not work. Would…read morerecommend this company

So far they have been the best pest control company I've used. They came out, went straight to work…read moreand did what they said they were gonna do. He didn't try to sell me anything. He answered all my questions and gave me alot of helpful advice. I used another pest control and all they wanted to do is sell me another service package. When then came and did my quarterly pest they even spray or nothing, just walked around the outside of my house and said its ok. I paid $250 for nothing. But I feel with columbia pest control they did exactly what I wanted and no BS. Great job.