We had an excellent experience with Premier Pools & Spas in Des Moines (Johnston)! We dealt mostly…read morewith Ben (our sales guy) and Aaron. They were extremely knowledgeable and made this experience easy from the selection process through delivery, installation, pool school and beyond. We had one issue and they took care of it immediately - better than we expected them to! After a horrible experience our first time trying to get a pool with another company - we're so glad we had them do our pool (we only wish we found them 5 years ago)! We would highly recommend Premier Pools & Spas!

My pool experience was a pleasant surprise. From the very first meeting with Ryan Wolfe to discuss…read more'maybe' putting in a pool to the final completion, Ryan and Ben, who oversaw the construction phase of the process, kept the whole project on time and well managed. And they managed to keep me informed and under control despite numerous unforeseen weather delays.

We have received excellent service from Mario, Dan and every team member at Central Iowa Pool and…read moreSupply. When we bought a house with an in-ground pool that had not been taken care of for the prior two years, we struggled to get it back in shape. With Mario's expertise and ongoing advise and recommendation from the rest of the staff, we have been able to enjoy our pool for the past two years ! My only complaint is the, what I feel to be excessive fee that is charged foravel to our house to open and close the pool. We are 32 miles away. .

Friendly and knowledgeable staff! They know pools and have been very, very helpful!!…read more If your looking to build one - check in with these guys. If you need to learn how to take care of a pool - check in with this crew! Top notch service!

We have been a customer for years. We have had a wonderful experience starting with purchasing and…read morecontinuing through delivery. Excellent customer service!

Went through the purchase process with Les. He was very he was a valuable resource and helped us…read morethrough multiple visits, phone calls, text messages and emails. He also worked out a pretty great deal on our hot tub purchase. I would go back to him to do business with him and his team in the future. After looking at other products, competitors and companies that sell hot tubs locally, I am glad I worked with someone and a company that has years of experience, local expertise. I feel comfortable and confident I can depend on them being there for us in the future and that they try to provide the best service. When considering to buy a spa I specifically chose Hot Spring because they really have the best product. After all the effort I made to research purchasing a hot tub for years I found that Hot Spring Spas really are the best and thoughtfully designed spas you can get for your money. They may not be the cheapest product out there but once you start to go to the effort and expense to get a hot tub your greater value is going to be a great dependable local team with an established presence in your community that has a superior product.

Wonderful place. Gina patiently sat down with us and went over all the pros and cons of the various…read morewhirlpools as we were total newbies. Everything went perfectly smooth from delivery to set up and Gina and staff were always readily available for questions and advice. Would highly recommend.

From the owner: Water World Ltd provides hot tubs, pools, saunas, parts and accessories to the Des Moines and…read moreCentral, IA area.

Somehow they got my email and repeatedly every day I get emails from them after i've unsubscribed…read morecanceled told them I don't want anything from them.I've called the store, but yet repeatedly, I get harassed over and over and over again.So I will never by anything from the store.And neither will none of my friends

Avoid this place at all costs! Purchased a hot tub in December. Started leaking immediately. We…read morehave called the service center numerous times and never get a straight answer. The repair person is supposed to be here but never shows up. When you contact the repair person you get the run around and really rude responses. Not the way to run a business. Please, please, please spend your money at a reputable dealer who stands behind their product. This place isn't it.

Valley Pool and Hot Tubs installed our pool more than 15 years ago. The installation went smoothly,…read moreand they have been opening and closing our pool ever since. In addition, they test our pool water on a nearly weekly basis in the summer. We have dealt with many of their staff and have always been impressed, especially with Cory. There is no substitute for experience when maintaining a pool, and Vally Pool has been doing this for decades. It is a family run business. Since it was closer, I used Leslie's on University Avenue in West Des Moines a few times, and it was a disaster. Leslie's was always trying to sell us something, and the staff was never consistent. Finally, I took the same water sample to Leslie's and Valley Pool. Leslie's tried to sell me several hundred dollars' worth of chemicals, while Cory at Valley Pool said to give the pool a few days, and do a retest. We didn't add (or buy) any chemicals, and a few days later the water was fine. My vote of confidence is based on 15+ years of working with this company.

Friendly and we're willing to go the extra in explaining what was best for our property. Micheal…read moreset up a kit and gave us specific printed out direction on how to take care of our first ever hot tub. It has been the perfect oasis for us. We seem to have no time for ourselves and this gives us the break we need and relaxing date nights we never get. No computers or phones to answer work calls just relaxing time for us to communicate. However, the grandkids think it's for them when they come to stay. We change the temp and let them play while the adults sit around the fire pit. This has been a perfect gift for us who never buy things for themselves. Thank you to Valley Pool and Hot Tubs.

The Best In this City. Had this tub for years. Always had to DIY as none of the other sellers or…read moreservice people in town would be bothered, or would show up or would want sick way too much money for the simple problems. Shane and Co did it ASAP. Very reasonable. But the key is always COMMUNICATION. Always replied to text, calls, and walked me though the choices. AAA+++

Always great to talk with Harley. Great knowledge and attitude. Price on chemicals is always a…read moregood value. Confirms my decision to purchase my spa from WCI.

From the owner: A hot tub can quickly prove to be a significant investment in just about any lifestyle. It's not…read morejust about the relaxing soaks you can take at the end of a long day, it's about the health benefits, and the investment in your backyard, too! That's why it's so important to take care of your hot tub. Providing your hot tub with regular service and maintenance is key to ensuring that it lasts you for many years to come. WCI Pools & Spas offers quick and efficient hot tub service, repairs, and maintenance solutions. If your hot tub requires some TLC, schedule an appointment with us online, in-store, or on the phone. One of our technicians will be there to help you at your earliest convenience. With the right expertise and know-how, your hot tub will be up and running again in no time at all. Just sit back, relax, and let us do the rest.

A wide selection of healthy perennials, annuals, herbs, vegetables and hanging pots plus experience…read moreGardening Staff whom extend kind courteous customer care set this lovely Nursery and Greenhouse apart. Indeed, it's worth the trip to Piney Ridge Greenhouse throughout the growing season. Whether to add new plant varieties to your existing garden, pick up gardening supplies or to start your first garden, this knowledge staff will point you in the right direction.

Fabulous collection of annual, perennial, herbs, and vegetable plants. All are healthy and well…read moretaken care of. This will be my greenhouse of choice going forward.